IT Service Manager - ITIL - MSP
Newton-Le-Willows, Merseyside, North West, United Kingdom
Ascent People
IT Service Manager, IT Service Operations, Projects, External Clients, Managed Services, Primary Customer Contact, MSP, Software House/Vendor continuous improvement, ITILv4, Creating the framework - Up to 80K - office-based job. Are you a visionary within IT Service Delivery? Can you create an ITIL service … have experience working with external customers and partners? ROLE: Reporting to the Head of Projects you will be their right hand in respect of Service Delivery and will be a visionary in delivering a world-class IT service. This is not a man-management role. This is all about … delivering the service, strategy consolidation, and continuous improvement. You will be the primary service management contact for the customer and manage customer expectations, as well as ensure all engagements drive the customer's experience in line with the contracted services and contractual obligations are met in terms of more »
Employment Type: Permanent
Salary: £70,000
Posted: