2 of 2 ITIL Jobs in Bootle

problem-solving Computer literate, with good working knowledge of Microsoft Word, Teams, Outlook, and Excel Comfortable working towards KPI's and performance targets ITIL awareness (desirable but not essential) Telent - What we offer: A career at Telent offers opportunities across sectors, technologies, and customers. As we grow, we rely ...

resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Ensure changes are fully tested, documented, and include rollback plans Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure … Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject ...