1 to 25 of 27 ITIL Jobs in Bristol

risk assessment, prioritisation and communication skills. Experience guiding colleagues, maintaining technical documentation and working with suppliers. Desirable: Intune, Landscape, JumpCloud, Atlassian or similar tools; ITIL Foundation; Infrastructure as Code; AWS or Azure; ISO 27001; Cyber Essentials Plus; UK public-sector experience; and involvement in agile delivery or developing IT policies ...

qualification (e.g., NVQ Level 3) or equivalent practical experience. Proven experience in customer service and technical support in a busy service environment. Familiarity with ITIL-aligned service processes and a solid understanding of Halo ITSM. Proficient in Windows devices, Microsoft 365, SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID. ...

qualification (e.g., NVQ Level 3) or equivalent practical experience. Proven experience in customer service and technical support in a busy service environment. Familiarity with ITIL-aligned service processes and a solid understanding of Halo ITSM. Proficient in Windows devices, Microsoft 365, SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID. ...

incidents and aim to meet response and resolution within predetermined SLAs Manage, update and close tickets within the Service Management toolset in line with ITIL framework principlesActively chase suppliers or internal teams for resolution to incidents, service requests or problemsEnsure configuration documents are kept currentEnsure service processes for change, configuration ...

Azure, on-premises and hybrid environments. The Senior Cloud Infrastructure Engineer will diagnose complex incidents, identify root causes and drive sustainable resolutions within an ITIL-aligned framework. Working with engineers and architects, the Senior Cloud Infrastructure Engineer will contribute to design, implementation, migration and transition, share expertise and strengthen technical ...

Azure, on-premises and hybrid environments. The Senior Cloud Infrastructure Engineer will diagnose complex incidents, identify root causes and drive sustainable resolutions within an ITIL-aligned framework. Working with engineers and architects, the Senior Cloud Infrastructure Engineer will contribute to design, implementation, migration and transition, share expertise and strengthen technical ...

based architectures. Knowledge of MySQL, MongoDB or similar database technologies. Experience delivering large-scale data integration or data management solutions. Understanding of Agile, DevOps, ITIL or SAFe environments. Experience governing software architectures or detailed designs throughout the engineering lifecycle. Additional InformationWhy join us? We foster a community of dually talented ...

other web-based technologies, Microsoft Office and template management solutions, and Microsoft SQL Server and T-SQL 2014 or later. Understanding of the ITIL best practice framework Salary and benefitsWe offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range ...

environments. Experience testing air-gapped systems. Excellent communication, planning and stakeholder management skills. Desirable Skills Experience with test automation tools and frameworks. Knowledge of ITIL service management processes. Experience working in platform or infrastructure testing environments. Strong client-facing and consulting skills. Ability to adapt to changing priorities and work ...

Experience in any of the following would be beneficial: Microsoft Azure and Microsoft Entra ID. Apple iPhone and iOS support. Power Automate. Software testing. ITIL practices. Relevant Microsoft or CompTIA qualifications. What’s on offer? A friendly, supportive working environment. Hybrid working opportunities and a focus on work/life ...

infrastructure sectors. Understanding of operational technology and industrial control systems environments. Knowledge of UK nuclear cybersecurity and regulatory compliance expectations. Relevant certifications including TOGAF, ITIL, CISSP or AWS Solutions Architect. Experience with engineering information systems or construction management platformAdditional Informationð Why Apply Join Assystem and become a key player ...

Service Management. Vous justifiez idéalement : D'une expérience de 5 ans minimum dans un environnement IT complexe. D'une bonne maîtrise des processus ITIL, notamment Change Enablement et Change/Release Management D'une expérience des plateformes ITSM telles que ServiceNow. D'une connaissance des environnements Cloud (Azure ...

Strong communication, organisational, and problem-solving skills. Ability to work on-site in Bristol on a full-time basis. Desirable experience includes: Familiarity with ITIL 4 processes and best practices. Understanding of Active Directory and user access management. Experience using PowerShell for administration or automation tasks. Previous experience with Remedy ...

Application Architect (CAA), or Certified System Administrator (CSA). Experience with Discovery, Service Mapping, and CMDB Health. Knowledge of IT Asset Management (ITAM) and ITIL best practices. ...

Application Architect (CAA), or Certified System Administrator (CSA). Experience with Discovery, Service Mapping, and CMDB Health. Knowledge of IT Asset Management (ITAM) and ITIL best practices. ...

communication, able to translate technical resilience concepts for engineering, product and executive audiences. Relevant certifications welcomed but not essential (e.g. ISO 22301, CBCI, CISSP, ITIL, AWS Solutions Architect/Well-Architected). Interview process The interview process for this role is two stages including a technical competency-based question ...

technical oversight of the external delivery partner, challenging designs and monitoring progress, risks and deliverables. Ensure all activities comply with established change control and ITIL processes. What we’re looking for: Strong Azure infrastructure and migration experience, with expertise in identity, networking, security and cross-tenant integration. ...

identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. \n Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). \n Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

stakeholders through to resolution and root-cause review. Strengthen business continuity and resilience planning, including testing of failover, generator and UPS systems. Apply ITIL-aligned incident, problem and change management practices across the facility environment. Projects, migrations and change Plan and deliver infrastructure projects inside live operational environments, including … equivalent is well regarded. Industry certifications such as DCPRO Critical Operations Professional or Data Centre Design. High voltage operations and switching training. ITIL certification or strong experience applying ITIL processes. Experience with DCIM tooling and data analytics or dashboarding (for example, Power BI). Background in cyber security, risk management ...

team of three, providing technical direction and operational oversight. Manage infrastructure upgrades, maintenance, incident response and continuous improvement initiatives. Establish operational standards, documentation and ITIL-aligned processes. Develop technical roadmaps, introducing automation, monitoring and DevOps practices where appropriate. Manage infrastructure and training budgets, ensuring effective resource allocation. Collaborate with senior … storage environments. Good understanding of Linux, networking, backend services and modern infrastructure technologies. Proven experience leading technical teams and managing infrastructure projects. Knowledge of ITIL, systems operations, incident management and change control. Experience improving infrastructure resilience, performance and operational efficiency. Strong stakeholder management, communication and budget management skills. Relevant technical ...

team of three, providing technical direction and operational oversight. Manage infrastructure upgrades, maintenance, incident response and continuous improvement initiatives. Establish operational standards, documentation and ITIL-aligned processes. Develop technical roadmaps, introducing automation, monitoring and DevOps practices where appropriate. Manage infrastructure and training budgets, ensuring effective resource allocation. Collaborate with senior … environments . Good understanding of Linux, networking, backend services and modern infrastructure technologies. Proven experience leading technical teams and managing infrastructure projects. Knowledge of ITIL, systems operations, incident management and change control. Experience improving infrastructure resilience, performance and operational efficiency. Strong stakeholder management, communication and budget management skills. Relevant technical ...

service performance against SLAs, KPIs and utilisation allowances. Produce detailed reporting with insights and recommendations. Identify trends and improvement opportunities using performance data. Apply ITIL best practice to mitigate risks and manage incidents. Act as an escalation point for customers and internal teams. Experience & Skills Background in an IT service … environment with ITIL lifecycle exposure (Certification a bonus). Experience engaging senior stakeholders and leading teams. Skilled in ITSM tools, BI dashboards, Excel and PowerPoint. Strong analytical, communication and presentation skills. Confident handling major incidents and escalations. Customer-centric mindset with strong organisational abilities. Successful applicants can expect a salary ...