Stonehouse, Gloucestershire, South West, United Kingdom
Allan Webb
a team environment and collaborate with colleagues Desirable - Previous experience in IT support or a customer service role - IT-related certification (e.g., CompTIA A+, ITIL Foundation) - Relevant IT degree or equivalent experience Other organisations may call this role IT Helpdesk Technician, 1st Line Support Technician, Technical Support Engineer, or Service More ❯
analysis, and visualisation tools, such as Snowflake, Azure Synapse, Power Platform, Cognos, SAS, and Qlik, are highly valued. Relevant certifications, such as CISSP, PMP, ITIL, or CIO-level certifications, are advantageous. Experience with CAFM solutions, such as Maximo and Facilio, and working in secure or restricted environments, such as for More ❯
/configurations. - Strong analytical, reporting, and numeracy skills. - A valid driving license is required due to expected regional travel. Desirable: - Microsoft certification(s). - ITIL v3/v4 Foundation certification. - Familiarity with ServiceNow. - Previous experience in customer-facing support roles. More ❯
/configurations. - Strong analytical, reporting, and numeracy skills. - A valid driving license is required due to expected regional travel. Desirable: - Microsoft certification(s). - ITIL v3/v4 Foundation certification. - Familiarity with ServiceNow. - Previous experience in customer-facing support roles. More ❯
support to end users. The post-holder will be responsible for aligning all teams towards meeting customer satisfaction targets and SLAs while adhering to ITIL policies and processes. They will drive strategic initiatives, foster innovation and ensure continuous improvement (CI) in service delivery. Your objectives and responsibilities will focus on More ❯
other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non-technical users. Ability to work independently More ❯
other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non-technical users. Ability to work independently More ❯
software environments, internal & external-facing networks, performance, monitoring, reporting and continual patch maintenance ensuring security of systems. Working with Managed Services to continue developing ITIL service culture ensuring timely updates and resolution of tickets within SLAs. Creating and improving support and troubleshooting documents. Provide technical assistance, fault diagnostics and IT More ❯
skills will support your day-to-day tasks, while experience with data analysis and business intelligence will help you make informed decisions. Experience with ITIL Service Management Processes and working within organisations focused on facilities or asset management and on-site work orders will be advantageous. Familiarity with modern service More ❯
Experience with automation testing tools and methodologies. Knowledge of Power Automate, Power Apps and other low-code solutions in the O365 ecosystem Familiarity with ITIL, Agile, or other IT service management frameworks. Understanding of risk and compliance requirements related to IT transformations Experience working the financial services or banking sector More ❯
fast-paced work environment. Experience: Recent experience in a Service Desk role is essential Qualifications: Advantageous: A relevant IT qualification such as CompTIA A+ , ITIL Foundation , or equivalent. Why Join? Career Growth: Opportunity to transition into a permanent role and gain valuable experience in a fast-moving IT environment. Dynamic More ❯
fast-paced work environment. Experience: Recent experience in a Service Desk role is essential Qualifications: Advantageous: A relevant IT qualification such as CompTIA A+ , ITIL Foundation , or equivalent. Why Join? Career Growth: Opportunity to transition into a permanent role and gain valuable experience in a fast-moving IT environment. Dynamic More ❯
fast-paced work environment. Experience: Recent experience in a Service Desk role is essential Qualifications: Advantageous: A relevant IT qualification such as CompTIA A+ , ITIL Foundation , or equivalent. Why Join? Career Growth: Opportunity to transition into a permanent role and gain valuable experience in a fast-moving IT environment. Dynamic More ❯
fast-paced work environment. Experience: Recent experience in a Service Desk role is essential Qualifications: Advantageous: A relevant IT qualification such as CompTIA A+ , ITIL Foundation , or equivalent. Why Join? Career Growth: Opportunity to transition into a permanent role and gain valuable experience in a fast-moving IT environment. Dynamic More ❯
fast-paced work environment. Experience: Recent experience in a Service Desk role is essential Qualifications: Advantageous: A relevant IT qualification such as CompTIA A+ , ITIL Foundation , or equivalent. Why Join? Career Growth: Opportunity to transition into a permanent role and gain valuable experience in a fast-moving IT environment. Dynamic More ❯
documentation and technical designs Cloud SaaS Solutions AV solutions Lead on technical projects. Proven Experience in a similar role ADVANTAGEOUS REQUIREMENTS: Microsoft Certifications (Preferred) ITIL (Preferred) Experience with service management ticketing systems Experience of working in a fast-paced environment with changing priorities Ability to work occasional out of hours More ❯
Stroud, south east england, United Kingdom Hybrid / WFH Options
Ecotricity
and Cyber Security Certifications (ie. NIST or Cyber Security Essentials). Knowledge of vulnerability databases (ie. NIST/CVSS). Experience operating within the ITIL Framework. Experience using Vulnerability & Compliance scanning tooling. Experience using Code Security scanning tooling. Educational Requirements This role isn’t being restricted by educational requirements. Your More ❯
stroud, south west england, United Kingdom Hybrid / WFH Options
Ecotricity
and Cyber Security Certifications (ie. NIST or Cyber Security Essentials). Knowledge of vulnerability databases (ie. NIST/CVSS). Experience operating within the ITIL Framework. Experience using Vulnerability & Compliance scanning tooling. Experience using Code Security scanning tooling. Educational Requirements This role isn’t being restricted by educational requirements. Your More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
support * Excellent communicator - clear, concise, and customer-first * Self-starter with a keen eye for detail and a methodical approach ?? Desirable Extras * Microsoft certifications & ITIL Foundation * Familiarity with Azure, VMware, Hyper-V * Understanding of DHCP, DNS, Active Directory, GPO * Awareness of SQL, WSUS, CRM, and other Microsoft business technologies ?? Bonus More ❯
and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience: Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) If you're passionate about driving innovation and enhancing the safety of the UK, we encourage you to More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
London & Country Mortgages
need a good knowledge of security practices and data protection guidelines to help ensure we are always remaining compliant. You may also hold a ITIL certification and have prior knowledge and usage of ITSM tooling, but we will provide full training and support where needed to upskill. Why join L More ❯
partitions as required. Participate in the design, implementation, and management of workload automation initiatives. Adhere to Change Management, Problem Management policies and familiarity with ITIL or other formalised IT operations foundations. Skills: 10+ years of relevant IT experience. 5+ years of experience as a systems administrator in a client or More ❯
hardening, SIEM, SOAR, virtualisation (VMware) Participate in pre-sales tasks and perform ongoing support of delivery collateral. Familiarity with MITRE ATT&CK Familiarity with ITIL Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
EquiSoft inc
use of or support of complex applications Experience of web-based applications Experience of providing application support for non-technical users Experience in an ITIL environment Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for More ❯
smooth technology transitions. Strong knowledge of QA methodologies, tools, and best practices (e.g., manual and automated testing). Familiarity with change management frameworks (e.g., ITIL) and hands-on experience with tools like Jira and ServiceNow . Excellent problem-solving, analytical, and communication skills to collaborate across teams and liaise with More ❯