9 of 9 ITIL Jobs in Cardiff

Desirable: Experience with Microsoft Copilot Studio, Azure AI Foundry, Azure Functions GitHub/GitHub Copilot Low-code/no-code platforms Managed services background ITIL Foundation or equivalent Apply Now If youre an experienced Automation Lead ready to shape a growing organisations automation strategy, wed like to hear from you. ...

monitor costs, billing and service margins. Experience with cellular or satellite communication services, recurring revenue service models or structured service management methodologies such as ITIL would be advantageous. Most importantly, you're proactive, self-motivated and confident coordinating with multiple stakeholders. You'll work closely with our Technical Engineers, Sales ...

Knowledge of the technical and legislative environment specific to the NHS in Wales. Recognised qualifications as a Cloud Specialist and/or equivalent certification ITIL Foundation or Practitioner Microsoft Certified: Azure Administrator Associate. Experience Essential Advanced experience as a cloud engineer/consultant gained while working in an enterprise environment. ...

looking for someone who has sound practical knowledge on the use and application of risk assessment methodologies in systems and software development (including Agile, ITIL and V-model processes) and combining them for optimal solutions. If your career has given you the opportunity to contribute to technical reports, advise clients ...

education or equivalent Experience within cyber security, cyber resilience, utilities or Critical National Infrastructure would make you particularly well suited to the role, while ITIL experience would also be beneficial. Why consider it? This isn't a role where you'll simply maintain project plans and produce status reports. ...

Limited in Cardiff is seeking an IT Service Delivery Lead to head the Service Desk and Service Improvement teams, ensuring IT services align with ITIL practices and meet SLAs. You will own incident, problem, change and knowledge management, coach staff, manage suppliers, and work with developers to embed service transition ...

Build trusted and effective relationships with business leaders, service owners, operational teams, and suppliers to support shared success. About you Qualifications Good understanding of ITIL principles, service management best practice, and continual improvement, supported by a minimum ITIL 4 Foundation qualification. Experience Experience in a senior IT service management, supplier … management, or service governance role. Experience leading and supporting ITIL Service Management disciplines within a 24/7 operational environment. Demonstrated ability to work collaboratively with third-party suppliers and partners, ensuring high-quality service delivery and positive outcomes. Experience building and maintaining strong relationships with business stakeholders, service owners ...

Service Delivery Lead to guide our Service Desk and Service Improvement teams. The role focuses on ensuring IT services and applications are supported to ITIL-driven standards and within agreed SLAs. You will lead cross-functional teams, manage suppliers, and drive continuous service improvements, collaborating with business and IT stakeholders ...

responsible for leading the Service Improvement and Service Desk teams to ensure that applications, infrastructure and IT services are managed in line with ITIL best practice and supported within agreed SLAs. Essential Experience: Relevant IT or computer science degree. ITIL Foundation Qualification. Experience of working in Service Desk or Service … work completed and improvements made. Ensure that Service Improvement and Transition processes align to and can be benchmarked against relevant best practice standards (e.g. ITIL). Ensure work includes appropriate quality controls mechanisms (e.g. reliability patterns, health-checks and relevant monitoring). Provide release management and technical support for core ...