13 of 13 ITIL Jobs in Cardiff

/or Hyper-V experience. • Veeam Backup & Replication experience. • Microsoft 365 administration experience. • Strong incident management and root cause analysis skills. • Good understanding of ITIL frameworks. • Experience with infrastructure design and continual service improvement. • Awareness of automation, scripting and infrastructure tools. • Strong communication and stakeholder management skills. Apply ...

ensuring alignment with SLAs Leading or contributing to infrastructure projects, including planning, design, testing, and implementation Working knowledge of IT service management frameworks (e.g. ITIL) in operational and project environments Experience with virtualised environments, operating systems, and enterprise infrastructure platforms Knowledge of automation, scripting, and infrastructure management tools Maintaining secure ...

networks, and network troubleshooting Experience working within hybrid infrastructure environments and supporting on-premise services Knowledge of IT service management processes, ideally within an ITIL-aligned environment Ability to diagnose complex technical issues and deliver effective resolutions Strong stakeholder management and communication skills, with the ability to explain technical concepts ...

Windows Server, Hyper-V/VMware Veeam backup and recovery experience Microsoft 365 (M365) administration Strong troubleshooting and root cause analysis skills Experience with ITIL or structured service environments Understanding of security, compliance, and infrastructure life cycle management Strong communication and stakeholder engagement skills Apply now to speak with VIQU ...

Desirable CompTIA A+ and Network+, Security + or equivalent. IT based A level Grade C or above/BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. ...

facing and relationship building skills Confident with Excel, PowerPoint, Visio, Power BI and Word ITSM experience Security Cleared or willing to obtain clearance Desirable: ITIL Foundation (v3 or v4) Experience in SIAM environments Process design and improvement skills Who You Are Customer focused, proactive, and solutions driven Strong communicator ...

Skills & Experience 1-3 years' experience in Application or Product Support (B2B/SaaS preferred). Strong troubleshooting and analytical skills. Good understanding of ITIL 4 principles. Strong SQL skills for querying, data validation and troubleshooting. Excellent communication and stakeholder management skills. If you'd like to hear more about ...

workload distribution Produce clear, data-driven service performance reports for internal stakeholders and clients Support incident, problem, and change management in line with ITIL best practice Assist with onboarding new customers and services into the MSP environment Service Experience & Continuous Improvement Own and enhance the end-to-end service experience … with business and customer needs What Youll Bring Proven experience managing a Service Desk or technical support team within an MSP Strong understanding of ITIL principles (ITIL Foundation desirable) Excellent leadership, coaching, and team-development skills Calm, structured, and solutions-focused approach under pressure Strong communication and customer-relationship skills ...

Control Language) Proficiency in Korn shell scripting Knowledge of Linux and UNIX commands Basic knowledge of Oracle database structures Understanding of ITIL fundamentals What We Offer £300 per day rate 6-month contract (inside IR35) Onsite working in Cardiff Flexible working options available upon completion of training Opportunity to work ...

Control Language) Proficiency in Korn shell scripting Knowledge of Linux and UNIX commands Basic knowledge of Oracle database structures Understanding of ITIL fundamentals What We Offer £300 per day rate 6-month contract (inside IR35) Onsite working in Cardiff Flexible working options available upon completion of training Opportunity to work ...

Cardiff office based Mon Friday standard office hours 37.5 hours per week. Purpose of Role Responsible for ensuring that the business operates to ITIL standards within its Service Desk Operations and wider operations, implement and maintain problem management standards, processes, and policies. Lead problem management xkybehq analytics, reporting and meetings ...

Cardiff office based Mon Friday standard office hours 37.5 hours per week. Purpose of Role Responsible for ensuring that the business operates to ITIL standards within its Service Desk Operations and wider operations, implement and maintain problem management standards, processes, and policies. Lead problem management analytics, reporting and meetings … resolutions with colleagues and customers Main Tasks and Objectives To perform an initial ITIL gap analysis, produce a plan and implement actions to address areas of improvement. Develop a culture of ITIL best practices within service operations. Implement and maintain Problem management methodology, process, and policies. Lead problem management within ...

Role: Data Centre Operations Engineer Specialism(s): Control-M, Job/Batch Scheduling, Microfocus, JCL, System Monitoring, Korn Shell Scripting, Linux/Unix, Oracle, ITIL, Data Centre Support, Batch Automation Type: Contract, 6+ Months Location: South Wales (On-Site) IR35 Determination: Inside IR35 Pay Rate: £250 - £280 per day Start … Comms Room environment * Understanding of JCL * Proficiency in Korn Shell Scripting * Knowledge of Linux & Unix commands * Basic knowledge of Oracle and associated database structures * ITIL Fundamentals * Ability to work effectively under pressure in a 24/7 live environment * Experienced in root-cause analysis and break-fix resolution * Confident working ...