4 ITIL Jobs in Cardiff

of IT/IP infrastructure and networks, LAN & WAN Networking, Routing, Switching & Firewalls * Someone who has or is working towards any IT-related degree, ITIL v3/4, or a CompTIA Network +, CCNA or equivalent Microsoft certifications (though this isn't essential for this role). * Skills in or more »

organisational environment A good understanding and evidence of designing and/or working with SLAs/KPIs Incident/Problem Resolution working within an ITIL framework Working with stakeholders at all levels of the organisation, across multiple departments building key operational relationship Ability to work unsupervised, assisting and supporting the more »

such as JSON, Bicep, PowerShell, and GitHub for automation. Networking : Knowledge of the TCP/IP protocol suite, switches, routers, firewalls, SDN etc. Standards : ITIL – Knowledge and experience of the ITIL framework and practices. Desirable: Management and monitoring tools : Puppet, Chef, Ansible, Salt Stack Experience and knowledge of Hyperconverged Infrastructure more »

IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You will join an already established service desk team … days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional … services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The Role: This is a great opportunity for an experienced service desk team leader to have the chance to be part of an outstanding team filled more »