15 of 15 ITIL Jobs in Cardiff

work effectively with cross-functional teams. Detail-oriented with strong organizational skills. Problem-solving and critical-thinking abilities. Desirable Familiarity with Agile methodologies and ITIL or other IT service management frameworks is a plus. SCRUM experience/certification Key Responsibilities Release Planning and Coordination: Release Execution: Change Management: Testing Documentation More ❯

work effectively with cross-functional teams. Detail-oriented with strong organizational skills. Problem-solving and critical-thinking abilities. Desirable Familiarity with Agile methodologies and ITIL or other IT service management frameworks is a plus. SCRUM experience/certification Key Responsibilities Release Planning and Coordination: Release Execution: Change Management: Testing Documentation More ❯

Kanban, Lean, SCRUM. Experience documenting requirements in User Story format. Experience documenting Acceptance Criteria. Hold relevant IT Change Management certification/s, such as ITIL, APMG Change Management Understanding and experience in using appropriate tooling; e.g. Jira, Confluence Understanding of data protection risk and knowledge of the UK GDPR. Experience More ❯

3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. More ❯

customer. Identifies value add opportunities. Work towards agreed Key Performance Indicators (KPI) as set forth by the business unit. Knowledge Satisfactory level understanding of ITIL and Project Management. Satisfactory understanding of relevant technology and managed services. Satisfactory understanding of financial terminology and business acumen. Satisfactory knowledge of industry best practices. More ❯

operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across More ❯

clouds(OCI, AWS, Azure) and able to manage resources. - Have worked on CI/CD tools like Jenkins or Azure DevOps. - Experience working on ITIL tools like ServiceNow. - Knowledge on any Scripting language(Shell, Python). More ❯

/7 operational needs. Qualifications: Essential: Cloud certifications (Azure, GCP, AWS) TOGAF certification Desirable: Chartered IT Professional (CITP) FEDIP Leading Practitioner or equivalent ITIL 4 Leader Digital and IT Strategy If you are an exceptional candidate ready to make a significant impact, apply now and be part of our transformative More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

Acceptance (SEAC) - level 4 Technology Management Technology Service Management (ITMG) - level 4 Relationships and Engagement: Stakeholder Management Stakeholder Relationship Management (RLMT) - level 4 Qualifications ITIL v3 or v4 Foundation qualifications are essential for this role. (Additional ITIL modules are desirable). (ITIL v3 Expert or ITIL v4 Managing Professional is More ❯

Qualifications: Professional Registration: Chartered IT Professional (CITP) FEDIP Leading Practitioner, or equivalent recognised Advanced Professional qualification. CMI Level 5 Diploma in Management and Leadership ITIL 4 Leader Digital and IT Strategy (ITIL 4 Strategic Leader Module) Degree in Computer Science, Information Technology, or a related field. Experience in Agile methodologies More ❯

Qualifications: * Professional Registration: Chartered IT Professional (CITP) * FEDIP Leading Practitioner, or equivalent recognised Advanced Professional qualification. * CMI Level 5 Diploma in Management and Leadership * ITIL 4 Leader Digital and IT Strategy (ITIL 4 Strategic Leader Module) * Degree in Computer Science, Information Technology, or a related field. * Experience in Agile methodologies More ❯

Information Security Operations Manager One of the UK’s leading providers of UK critical infrastructure for trade requires a SecOps Manager. To lead the operations activities of the Information Security team, ensuring the highest quality protections are delivered to the More ❯

Senior NOC (Network Operations Centre) Engineer Cardiff (central)-Hybrid working available Excellent salary + On Call/overtime + Hybrid Working + Salary Progression + Training + 33 Days Holiday + Company Benefits 37.5 Hours Mon-Fri. Flex on start More ❯

Senior NOC (Network Operations Centre) Engineer Cardiff (central)-Hybrid working available Excellent salary + On Call/overtime + Hybrid Working + Salary Progression + Training + 33 Days Holiday + Company Benefits 37.5 Hours Mon-Fri. Flex on start More ❯