Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Waterman Aspen Limited
Apps, Azure DevOps Pipelines). Power BI report-building to surface Dataverse/SharePoint data. Experience administering the Power Platform (Power Platform Admin Center, environment strategy, DLP policies). ITIL v3/v4 Foundation . Built custom GPTs or comparable generative-AI assets. Technical skills Essential: Advanced Power Fx , formula-driven UI logic, component libraries. T-SQL , Dataverse tables & relationships More ❯
relevant security controls. Experience of querying SQL Server databases using T-SQL for data validation, reporting, or audit support. Relevant industry certifications (e.g., CompTIA Security+, Microsoft Certified: Security Administrator, ITIL). What We Offer: Competitive salary and benefits package. Opportunity to work at the forefront of the UKs clean energy transition. Support for professional development, training, and certification. A purpose More ❯
3rd line or specialist teams as needed Keep the internal knowledgebase updated with common issues and solutions Assist with procurement and logistics of IT hardware to various locations Follow ITIL v4 support practices (training provided) Skills and Experience Essential: Previous experience in 1st line IT support or service desk environment Good knowledge of Windows operating systems and Microsoft Office products … Level 3, HMPPS Cat A) Desirable: Knowledge of Microsoft Azure, Meraki, Sophos, or SuperOps Experience with scripting (PowerShell/CMD) Previous experience in public sector or justice-related environments ITIL V4 Foundation certification or equivalent Additional IT certifications (e.g., MCP, MCDST, CCNA) Education and Qualifications: GCSE (or equivalent) in English and Mathematics IT-related qualification or relevant support experience Awareness … of ITIL best practices Customer service training or certification (desirable) Working Hours and Location This is a full-time, office-based role in Chelmsford. You will work 7.5-hour shifts between 08:00 and 20:00, Monday to Friday. Occasional weekend work and additional hours may be required, with time off in lieu (TOIL) or overtime applicable. More ❯
