15 of 15 ITIL Jobs in Essex

team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure and endpoint ...

device management and ideally PowerShell. A practical, customer-focused approach and the ability to communicate well with colleagues at all levels. An understanding of ITIL or structured IT service management. You don't need to know everything. What's important is that you're technically curious, enjoy problem-solving ...

Understanding of integrations, authentication, data mapping, and synchronisation processes would be advantageous. Experience supporting platform upgrades, testing, user training, and adoption initiatives. Familiarity with ITIL and service management best practice would be beneficial. Additional Information Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults ...

will contribute to the wider ICT service, including Microsoft 365 administration, infrastructure and application updates, network monitoring, user support and service requests. Working within ITIL and change management processes, you will provide clear advice, accurate records and excellent customer service. To apply, you will have a Level 5 qualification ...

national partners. You will also contribute to the wider ICT service, including Microsoft 365 administration, infrastructure updates, network monitoring and user support, all within ITIL and change management frameworks. ICT Security Analyst - Key Responsibilities: - Monitor security systems, identify and investigate cyber threats, and respond to incidents while maintaining clear documentation ...

depth knowledge of the Trust applications which are supported by the Application Support team. Adopt and adhere to IT Service Management (ITSM) e.g. ITIL based practices specifically in the areas of incident, problem, release and change management. Manage the day to day duties entailing System Management, System Security and Access ...

security, information security, digital technology or related subjects Desirable Management or leadership qualification, or equivalent experience of managing staff, services or complex work programmes ITIL, project management or service management qualification, or equivalent experience Experience Essential Significant experience of working in cyber security, information security or technical security within ...

interested in: Microsoft Dynamics 365 Finance and Operations Integrations developed on Azure services Power Platform, Microsoft Azure Services (logic apps, event grid etc.) ITIL Awareness Where you’ll work: Hybrid – Basildon ...

heart of Braintree. You will monitor security systems, investigate threats, implement controls and maintain incident response procedures across Council systems and data. Working within ITIL and change management, you’ll provide support to colleagues, design security measures, and help deliver cyber security awareness and training for staff and councillors. #J ...

defined by the Infra structure Manager; What you will bring Minimum requirement Degree level or equivalent; CCNA or higher or equivalent qualifications; Familiar with ITIL concepts Commercial awareness; Proven experience of supporting large Cisco based Enterprise networks is essential; Experience of networking in large industrial environments would be advantageous. Have ...

similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days ...

ticket volumes across several business critical systems & a distributed user base. Deep practical understanding of incident, request, problem, change and knowledge management, supported by ITIL expertise. Certification Ability to analyse & Act on demand and capacity, distinguish genuinely urgent work from classified tickets, and turn data into daily management decisions. Proven ...

vulnerabilities to the network and mitigation of security threats. Working in a 3rd line role. Firewall and or voice experience Cloud based technologies ITIL This is a Monday-Friday ‘office hours’ role, 37 hours a week, and there would be an expectation to join the on‐call 24/ ...

will contribute to the wider ICT service, including Microsoft 365 administration, infrastructure and application updates, network monitoring, user support and service requests. Working within ITIL and change management processes, you will provide clear advice, accurate records and excellent customer service. Job Accountabilities To be the first point of contact … tool logging user incidents, problems and service requests. Setting up new users on the ICT systems, carrying out "housekeeping" as required. Adhere to all ITIL, documentation and change management processes. Support users when they encounter problems in the day‐to‐day usage of IT equipment. To ensure all documentation relating ...

Overview We are searching for a IT Field Engineer to provide onsite and remote technical support to internal staff and external clients using our software Evolve. Your goal is to resolve complex incidents and service ...