3 of 3 ITIL Jobs in County Antrim

network support; CCNA certification or equivalent experience preferred, Windows OS and server support. Experience working with third-party suppliers and managing escalations. Familiarity with ITIL service environments and SLA adherence. High attention to detail and ability to perform under pressure. Excellent communication and customer service skills. Eligible for Security Clearance. ...

Capita services. Essential Skills & Experience Significant experience managing major incidents in complex environments. Competent in delivering executive summaries during P1 incidents. Strong background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding … incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation and communication skills. Ability to stay calm and make decisions under pressure. Strong leadership and people-management. Excellent stakeholder engagement. Analytical problem-solving skills. Continuous-improvement mindset. How This Role Demonstrates Capitas Values Customer First Always Ensuring ...

enable effective mitigation. Drive continuous improvement and automation within our Test and Validation processes. What You'll Bring: Mandatory: Significant experience in an ITIL-based environment. Mandatory: In-depth knowledge of the Managed Customer Solutions landscape. Mandatory: Strong understanding of Test & Validation processes. Mandatory: The ability to obtain security clearance … from SC to DV). ISTQB Foundation and ITIL v3/4 Foundation qualifications are required. If you are a quality-driven professional with the resilience and optimism to help us move forward, we offer unrivalled personal development and a wealth of opportunities to grow. Apply today to be part ...