6 of 6 ITIL Jobs in Dartford

environment and manage several projects simultaneously. Qualifications Bachelor's degree in computer science, Information Systems, or another relevant field or equivalent. Microsoft Azure Certification ITIL Foundation v3/v4 Personal Attributes Excellent written and verbal communication skills with the ability to effectively tailor communication of technical issues to various audiences. More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

Excellent written and verbal communication skills with the ability to effectively tailor communication to target audiences. Innovative thinking to provide multiple learning offerings. Qualifications ITIL Foundation v3/v4 - Preferred Personal Attributes Highly organised and self-motivating. Ability to meet conflict-based conversations with understanding and compassion. Team player with More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

and maintaining lasting relationships Engagement with sales teams and PMO, supporting commercial activities and account plans As part of continuous improvement, assist with relevant ITIL disciplines - incident management, service transition, problem management, change management, service-level management etc Chair relevant customer meetings Manage customer service on-boarding Support customer retention … resolve status, production, delivery, and billing enquiries efficiently and effectively Ensure adherence to, and support of compliance controls and policies. Skills and Experience Strong ITIL v3/v4 foundation or demonstrable experience in an ITSM team Experience of successfully managing customer accounts and third parties Knowledge of information and system More ❯

and maintaining lasting relationships Engagement with sales teams and PMO, supporting commercial activities and account plans As part of continuous improvement, assist with relevant ITIL disciplines - incident management, service transition, problem management, change management, service-level management etc Chair relevant customer meetings Manage customer service on-boarding Support customer retention … resolve status, production, delivery, and billing enquiries efficiently and effectively Ensure adherence to, and support of compliance controls and policies. Skills and Experience Strong ITIL v3/v4 foundation or demonstrable experience in an ITSM team Experience of successfully managing customer accounts and third parties Knowledge of information and system More ❯