IT Helpdesk / Associate
- Hiring Organisation
- IO Associates
- Location
- Dartford, Kent, South East, United Kingdom
- Employment Type
- Permanent
resolve service desk tickets Troubleshoot hardware, software, and user issues Communicate clearly with non-technical users Support remote administration and system monitoring Follow ITIL-based service processes and SLAs Required Experience Experience in an IT support/service desk role Knowledge of Microsoft technologies & Active Directory Understanding of ITIL framework ...