within the NHS Knowledge of ticket logging systems and exposure to incident and problem management Evidence of post qualifying and continuing professional development Desirable (ITIL) accreditation at Foundation level (or higher) Analytical & Judgemental Skills Essential Problem solving skills and the ability to respond to unexpected demands Ability to analyse complex more »
objective measures of Customer Satisfaction, delivery quality and financial cost performance Youll be a proven practitioner in IT Service Management Youre likely trained in ITIL, at least to Foundation status Be able to demonstrate you understand how IT services fit in a customers business and how we as a service more »
wider council. Maintaining stakeholder confidence and enhancing the service's reputation for successful project delivery. Requirements: Prince 2 Practitioner or equivalent qualification (Essential). ITIL® Foundation (Essential: higher levels desirable). Quality Management Certification Managing Successful Programmes Experience with Agile project management techniques. Governance framework operation within local authorities. Portfolio more »
as part of a team on a 4 on 4 off day/night only IT service desk experience IRSE Telecoms Maintainer License - Desirable ITIL v3/v4 Foundation and Principles. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity more »
Bexley, England, United Kingdom Hybrid / WFH Options
NEC Software Solutions
to keep up to date with technological advances. Previous experience of working in a direct customer facing environment Excellent communication skills; verbal and written ITIL qualified or at ITIL Foundation and industry best practices PERSONAL QUALITIES: Ability to interact with people at all levels in a sensitive and effective way more »
