3 of 3 ITIL Jobs in East London

indicators (KPI s). Proven planning, communication, interpersonal and organising skills Qualifications Educated to degree level in a relevant field or equivalent experience (Desirable) ITIL foundation qualified or equivalent experience using appropriate best practice framework. (Desirable ...

across both technical and non-technical audiences Experience managing third-party suppliers and service delivery (SLAs, performance) Good understanding of IT service management principles (ITIL or similar) A proactive, ownership-led mindset someone who improves rather than maintains Comfortable operating in a fast-paced, evolving environment Why This Role? High ...

this role, you should have: Proven experience working as an IT Service Manager or in a similar IT service delivery role Understanding of ITIL principles and best practices ITIL certification (desirable) Experience managing service transition activities Familiarity with incident management processes and tools Understanding of project management methodologies (desirable ...