Level 2 Service Desk Specialist / 2nd Line Support
Hoddesdon, Hertfordshire, England, United Kingdom
FPSG Connect
hoc IT requests and contribute to small projects that make a big difference. Work closely with the IT Service Desk Team Lead and collaborate with a supportive team. Follow ITIL best practices and maintain accurate ticket documentation. Person Specification Essential skills will include: ITIL knowledge and a solid understanding of service management. Proven ticket handling experience in a busy service More ❯
Employment Type: Contractor
Rate: Salary negotiable
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