11 of 11 ITIL Jobs in Lanarkshire

Radius). Essential Personal Qualities: - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable: - ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to influence strategic More ❯

service adoption through documentation and guidance Collaborate with stakeholders to deliver value and improvements Essential Skills & Experience: Strong communication with senior non-technical stakeholders Hands-on experience with SDLC, ITIL, Agile or Prince2 Proven ability in service improvement and optimisation Excellent analytical, planning, and project management skills Ability to work independently and influence outcomes Desirable: Experience in asset management, performance More ❯

incident and problem management processes during testing phases. Required Skills & Experience: * Proven experience in Operational Acceptance Testing or similar roles (e.g., QA, DevOps, Systems Testing). * Strong understanding of ITIL processes and operational readiness. * Familiarity with system monitoring tools, backup solutions, and disaster recovery procedures. * Experience with scripting languages (e.g., PowerShell, Bash) and automation tools. * Excellent analytical and problem-solving More ❯

incident and problem management processes during testing phases. Essential: . Proven experience in Operational Acceptance Testing or similar roles (eg, QA, DevOps, Systems Testing). . Strong understanding of ITIL processes and operational readiness. . Familiarity with system monitoring tools, backup solutions, and disaster recovery procedures. . Experience with Scripting languages (eg, PowerShell, Bash) and automation tools. . Excellent analytical More ❯

Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a scalable service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. More ❯

BAU basis.You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure network services ensuring you work to agreed SLAs within an ITIL environment.This role is onsite in Glasgow, paying a salary up to £55,000 DOE. You will need to be a UK Citizen or have Indefinite leave to remain. Duties: Providing More ❯

of regulatory requirements, including cross-industry regulations (e.g., GDPR, Data Protection Act) and industry-specific regulations Knowledge of common information security management frameworks, such as ISO/IEC 27001, ITIL, COBIT as well as those from NIST, including 800-53 and Cybersecurity Framework Knowledge of OneTrust risk management toolset or similar preferred Proven ability to communicate with technical teams to More ❯

incident investigations and resolution Ability to drive continuous service improvement by challenging established practices with evidence-based strategies Experience delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives More ❯

Major Incident Manager to join our Glasgow based law firm on a permanent basis. Senior IT Problem & Major Incident Manager Responsibilities and Duties: *Have a sound understanding of the ITIL framework and practical experience in operating ITIL-aligned problem management processes. *Significant experience in managing major incidents, including stakeholder communication, incident analysis and resolution, and working in stressful situations. *Mentor … Incident Manager Knowledge, Sills and Experience: *Experience in the Problem Management practice, 5+ years preferred. *Experience in Major Incident Management and Critical Situation Management , 7+ years preferred. *Certified in ITIL 4 Foundation (required). *Certified in ITIL 4 Problem Management (preferred). *Certified in ITIL 4 Incident Management (preferred). *Knowledge of ITIL 4 principles and practices. *Possess strong analytical More ❯

user support. Experience with vSphere. A solid understanding and experience with Citrix. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives More ❯