13 of 13 ITIL Jobs in Lanarkshire

driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site when ...

able to communicate well both verbally and with writing skills to all stakeholders. In depth knowledge of Windows Operating Systems Knowledge and experience of ITIL service management framework with a focus on incident and change management. A desire to continually develop yourself & be prepared to step outside of your comfort ...

essential) Experience of working in an application support role Quality Assurance certification and experience/knowledge of web testing methodology Experience/knowledge of ITIL • Understanding of LAN/WAN technologies - TCP/IP, Ethernet, ADSL, VPN etc. Experience/knowledge of Kerridge/Rev8 DMS Application At Arnold Clark ...

Spec Purpose: Monitor day-to-day service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect Management (aligned to ITIL 4 practices). Key Responsibilities Track SLA/SLO attainment, backlog health, MTTR/MTBF, change success rate, and defect trends; flag risks and emerging patterns. Maintain ...

WEEK Job Spec Purpose: Monitor day-to-day service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect Management (aligned to ITIL 4 practices) click apply for full job details ...

based in Glasgow (hybrid) are looking for an experienced Senior IT Service Manager , to join their growing operations team. If you're passionate about ITIL, thrive in high-pressure situations, and love driving improvements that make a real impact - then it could be a great fit click apply for full ...

Glasgow based law firm on a permanent basis. Senior IT Problem & Major Incident Manager Responsibilities and Duties: *Have a sound understanding of the ITIL framework and practical experience in operating ITIL-aligned problem management processes. *Significant experience in managing major incidents, including stakeholder communication, incident analysis and resolution, and working … Experience: *Experience in the Problem Management practice, 5+ years preferred. *Experience in Major Incident Management and Critical Situation Management , 7+ years preferred. *Certified in ITIL 4 Foundation (required). *Certified in ITIL 4 Problem Management (preferred). *Certified in ITIL 4 Incident Management (preferred). *Knowledge of ITIL 4 principles ...

Transition Analyst (ITIL) Insurance Hybrid: 1 -2 days per month in either Glasgow or Newcastle (whichever is closest) 6 months £ 350 - £400 per day In short: This is a Separation and Transformation within the business. We'll be transitioning services to an offshore third party provider. Your role will … provider, the Transition Analyst will ensure that we successfully transition the new services over to live support, adhering to compliance and standards following an ITIL based governance methodology. Key skills/knowledge : ITIL Foundation Good planning skills Attention to detail A general understanding of Service Transition Strong communication skills ...

Team. You'll lead and inspire them to deliver the best user experience whilst following auditable processes and ISO 10007, ISO 19770-1 and ITIL standards.You'll shape and implement future strategy and ensure the function continues to meet the needs of a growing, ever-changing business. You'll work … Management (CM) Specialists, as well as Hardware Asset Management HAM) & Software Asset Management/License Management (SAM) Specialists to provide first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow ...

based in Glasgow (hybrid) are looking for an experienced Senior IT Service Manager , to join their growing operations team. If you're passionate about ITIL, thrive in high-pressure situations, and love driving improvements that make a real impact - then it could be a great fit. The Opportunity … ideally Bring ** Several years of hands-on experience in Problem Management within IT. ** Strong Major Incident Management experience - dealing with high-stakes outages. ** ITIL 4 Foundation certification is essential. ** ITIL 4 Problem or Incident Management are hugely advantageous. ** Excellent analytical skills and the ability to break down complex technical issues. ...

environment would be beneficial. • Working knowledge of the configuration management landscape. • Good understanding of the framework and the processes associated with it. • Proficient in ITIL & Service Management Processes • At least 2 years' experience working in a Change/Request ITIL environment. • Proven track record in Incident and Service Level Management ...

offsites). Ideal Candidate Profile Experience in a senior operational, leadership-support, or Chief of Staff role. Strong understanding of IT service environments (ITIL/ITSM awareness useful). Proven ability to run leadership cadence, governance, and decision processes. Excellent communication skills and ability to prepare clear, concise papers. Confidence … people to account through influence rather than authority. Collaborative, low-ego style that builds trust across teams. Desirable: UK government or regulated environment experience; ITIL or PMO-related qualifications. TL;DR Job Title: Chief of Staff Start Date: ASAP Location: Hybrid - East Kilbride Contract Length: 6 months (initial) Daily Rate ...

Glasgow based law firm on a permanent basis. Senior IT Problem & Major Incident Manager Responsibilities and Duties: Have a sound understanding of the ITIL framework and practical experience in operating ITIL-aligned problem management processes click apply for full job details ...