10 of 10 ITIL Jobs in Leicester

accurate records in the ticketing system Other Previous experience in a customer-facing IT support role, ideally within an MSP environment Familiarity with ITIL principles and best practices Knowledge of desktop and laptop hardware troubleshooting Basic understanding of cybersecurity practices Industry certifications (e.g., CompTIA A+, Microsoft 365 Fundamentals) Desirable Experience ...

support environment, ideally within an MSP or similar setting. Industry-recognized technical certifications (eg, Microsoft, VMware). Solid understanding and proven success with ITIL support methodologies. Strong analytical and problem-solving skills-able to thrive under pressure. Deep knowledge of Microsoft technologies including Microsoft365, Active Directory, Group Policy, Exchange ...

demands, deadlines in a high pressure environment Desirable Ability to understand the long-term ("big picture") and short-term perspectives of situations Knowledge of ITIL, eTOM, TickIT and CMMI Skills Essential Proficient in application development methods, techniques and standards Understanding of principles and practices of good system design Excellent analytical ...

detail Desirable Previous experience in an IT helpdesk or technical support role Knowledge of Active Directory, Exchange and ticketing systems Basic understanding of ITIL principles Qualifications GCSEs/A-Levels or equivalent IT-related certifications desirable (CompTIA A+, ITF+, Microsoft Certified Fundamentals) Apply today via NJR Recruitment , quoting the reference ...

/MS) in Engineering, Information Systems, or related field. PMP certification. Experience with ERP migrations or carve-outs in M&A contexts. Familiarity with ITIL, Agile, and Lean Six Sigma methodologies. Proficiency with MS Project, Excel, Visio, Power BI, and collaboration tools. What you'll get in return 15% Bonus ...

/MS) in Engineering, Information Systems, or related field. PMP certification. Experience with ERP migrations or carve-outs in M&A contexts. Familiarity with ITIL, Agile, and Lean Six Sigma methodologies. Proficiency with MS Project, Excel, Visio, Power BI, and collaboration tools. What you'll get in return 15% Bonus ...

Guard Duty, KMS , IAM Analyzer, AWS Firewall manager, VPN Gateway, AWS Cloud Trail, Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities Responsible for timely closure of incidents, Service ...

level qualification in computer science or relevant discipline; or equivalent experience Microsoft certified to MCITP level or equivalent certification in a non- Microsoft platform ITIL Foundation or good understanding of ITIL Experience Essential Minimum 3 years detailed practical experience of IT in a large complex organisation Demonstrable success ...

with Customer Success Managers on onboarding, runbook updates, and ad-hoc service requests, ensuring all activities are security compliant. Coordinate the full lifecycle of ITIL processes, embedding security best practices throughout. Lead the operational readiness of new service offerings, ensuring technical and security requirements are met. Manage internal projects, ensuring … confident, with a proactive “can do” attitude. Desirable: Previous managerial experience in a similar environment. Experience with UK government or defence sector clients. ITIL certification or equivalent. Experience with automation and process improvement in secure environments. We encourage you to apply , even if you don’t meet ...

related to resolution timeframes and conflicting/competing priorities that require multi-tasking Desire to learn about new features and technology Understanding of the ITIL framework relating to incidents, problems and the change management life cycle It would be advantageous if you had any of the following … Payroll Java/Groovy Scripts Oracle Apex Oracle Certifications to support your experience to date Previously worked in a Managed Services environment ITIL v4 Foundation certification ...