1 to 25 of 32 ITIL Jobs in Leicestershire

Experience of administering and supporting the latest Microsoft technologies.• Experience of deploying and maintaining business system networks based on Microsoft technologies.• Excellent communication and customer service skills.• Working to ITIL standards, this includes Change Management. You will also need delivery experience of the following key technologies: • Citrix VaaD solutions• Microsoft Windows Server Operating Systems (2012R2-2022).• Microsoft Exchange Server More ❯

offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices and corporate systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware … role Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Experience with Linux, OS X, virtualisation (e.g., VMware), backup solutions, Azure/AWS Familiarity with ITIL framework and process-driven environments Strong troubleshooting, communication, and documentation skills Ability to lead by example, mentor junior staff, and manage multiple support cases Degree in Computer Science or related More ❯

and projects, ensuring continuous improvement. Skills and Qualifications: Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. A Master’s degree or relevant certifications (e.g., ITIL, PMP) are a plus, or equivalent experience. Experience: Proven experience with a strong understanding of both IT and business operations. Experience of ERP (SAP ECC6) and Warehouse Management Solutions (SAP More ❯

a forward-thinking, innovative organization leading the automotive retail industry. Work within a dynamic and collaborative IT team. Competitive salary and benefits Career development opportunities within a growing business. ITIL knowledge is a plus, but not a requirement. If you're a proactive leader who thrives in a service-driven environment and enjoys getting hands-on with technical challenges, this More ❯

systems, and remote support tools. Strong communication and customer service skills. Ability to work independently and collaboratively. Basic knowledge of networking, virtualization, and storage. Bonus Points For: Exposure to ITIL practices or certification. Experience with endpoint management tools. Interest in systems administration and networking. Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals. This is a fantastic opportunity More ❯

as needed. Occasional travel may be required depending on client or vendor needs. Key requirements: Education: Bachelor’s degree in information technology, Computer Science, or a related field. Certifications: ITIL, COBIT, or related certifications in IT governance and service management. PMP certification is a plus. Experience : Extensive experience in IT service delivery or IT operations management, with a focus on More ❯

spoken communications, with proven customer service skills • Experience of administering and supporting the latest Network and Infrastructure technologies. • Experience of administering and supporting the latest Microsoft technologies. • Working to ITIL standards, including Change Management. • Networking/Infrastructure certifications would be desirable • Previous experience of working for a managed IT service provider • A current, valid driving licence You will be required More ❯

Desktop OS o Microsoft Azure, Intune, MS Defender o Network architecture, VPN, Firewalls, Routers o Virtualisation platforms o Backup and recovery solutions o Linux and macOS environments Familiarity with ITIL framework and process-driven service delivery. Strong communication, stakeholder management, and leadership skills. Comfortable working across time zones and in a high-availability environment. This is just a short o More ❯

Microsoft Exchange and 0365 online administration Audio visual and conference equipment support Minimum of 3 years’ experience working in an IT environment 5 x GCSE’s grade A- C ITIL Certifications advantageous Microsoft certifications advantageous Excellent interpersonal and customer service skills Exceptional time management Ability to work both independently and within a team environment Working arrangements We embrace smarter working More ❯

and leadership mentor to junior team members Tech Environment: Windows Server, Active Directory, Intune, Office 365 Networking fundamentals: DNS, DHCP, LAN/WAN VMware, Hyper-V Antivirus & endpoint protection ITIL Foundation (preferred) What You'll Need: Proven leadership experience in a service desk or IT support setting Excellent communication and conflict-resolution skills Strong technical background across Microsoft infrastructure and More ❯

will require working as part of a 24x7 shift team (including bank holidays and out-of-hours). Experience of working in an IT Service Management environment and with ITIL Comfortable working with both Linux and Windows operating systems Ability to diagnose issues in complex software applications by analyzing log files and data Good SQL knowledge Good knowledge of IT … involved in the maintenance and support of Warehouse Management and Terminal Operating Systems. TBA supports global trade and supply chain operations in the UK. You will work within an ITIL framework to provide Technical Application Support services for TBA Warehouse & Port Products & Services. Key Responsibilities: Triage of Support Calls Troubleshooting, diagnosing, and resolving application & database issues within a SQL, Web More ❯

thinking, innovative organization leading the automotive retail industry. Work within a dynamic and collaborative IT team. Competitive salary and benefits Career development opportunities within a growing business. Hybrid working ITIL knowledge is a plus, but not a requirement. If you're a proactive leader who thrives in a service-driven environment and enjoys getting hands-on with technical challenges, this More ❯

live, helping to embed these services into business-as-usual operations. The role requires a strong understanding of IT Service Management (ITSM) principles and the (Information Technology Infrastructure Library) ITIL framework, excellent stakeholder engagement skills, and a commitment to ensuring that new digital solutions are not only delivered-but successfully adopted and sustained across the organisation.. As an organisation we … Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method . ITSM/ITIL experience mandatory, ideally qualified in ITIL Foundation. Experience of working within a service management function. Excellent grasp of service design phase processes. Excellent grasp of the transition-based functions especially … Change and Release Management. Understanding of related ITIL functions especially release management, Incident and problem management. Welsh language level requirements Desirable: A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) previous Level 1 Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce More ❯

SCCM, Intune, PDQ, or similar). Strong documentation, incident management, and stakeholder engagement skills. Experience advising on IT strategy, risk, or compliance is highly desirable. Professional certifications (e.g., Microsoft, ITIL, Azure) are a strong advantage. Benefits: 25 Days Holiday + Bank Holidays Hybrid working (initially onsite, then up to 2 days WFH) Health & Wellbeing Support Ongoing professional training, certifications, and More ❯

Experience with backup tools (Veeam) • Driving Licence • Experience with Windows Server. (2016 – 2025) • Knowledge of door access control systems (Paxton). • Experience with cloud-based or online phone systems. • ITIL Foundation Advantageous • CompTIA Qualifications Advantageous • Microsoft Certifications Advantageous Please submit a CV in application. No agencies. If you have not heard from us within seven days, unfortunately you have not More ❯

field. Advanced degrees are a plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to have) and English All qualified More ❯

Experience supporting legacy applications and understanding their constraints and risks. Familiarity with Windows-based systems, application servers, and basic networking concepts. Experience with ticketing systems (e.g. Jira, ServiceNow) and ITIL practices. Ability to work under pressure, manage priorities, and collaborate across teams. Bonus: Experience in scripting (PowerShell, batch), working with on-prem databases, or supporting business-critical finance or insurance More ❯

Social network you want to login/join with: Managing Consultant - DevOps/Cloud Advisory Consultant (SC Eligible), leicester col-narrow-left Client: Stealth iT Consulting Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views More ❯

/switch, wireless, cloud, LAN/WAN, cellular, perimeter, security, and others). Cross-functional team communication and coordination for database, applications, and infrastructure activities. Intimate knowledge of the ITIL process, ticket resolution, and stakeholder response. Design, implement, and operate complex solutions. Other duties as assigned. Regular attendance is required. MINIMUM QUALIFICATIONS: Four (4) or more years of experience in More ❯

Exchange, Teams, Mimecast Experience with PC imaging and deployment tools (SCCM, InTune) Confident working with Dell, Lenovo, HPE trade floor hardware Excellent troubleshooting and communication skills Strong grasp of ITIL processes Familiarity with market data and trading apps is a nice-to-have You’ll be the calm in the storm — someone who can diagnose, fix and reassure users without More ❯

prominent level (Not Developer level). • Experience of emergency services environments, such as control rooms, operational or business experience within FRS, EMT or Police fields. • An understanding of the ITIL Service Desk Framework. Specific duties and responsibilities: • Maintain excellent levels of customer satisfaction by providing excellent support in line with our internal and external SLAs to a high quality. • Ensure More ❯

and stakeholder engagement skills Preferred: experience in utilities, water, or energy sectors; familiarity with digital twins, edge computing, or AI automation Certifications like TOGAF, Azure Solutions Architect Expert, or ITIL would be advantageous If you are an experienced Digital Architecture Manager looking for a new challenge, apply today. JBRP1_UKTJ More ❯

to projects (completer finisher) Ability to plan, minute and and follow up on meetings using a risk, issue, actions and decisions log Desirable: Understanding of both waterfall, agile and ITIL principles Experience of working on legacy and/or highly modified JDE environments Knowledge of output generators for JDE like BI Publisher or Transform Desire to cross-train on other More ❯

with key stakeholders. The ideal candidate will possess strong critical thinking skills to identify system problems and improve processes. Role Requirements DHCP, DNS, LAN, WAN VMware and Hyper-V ITIL Foundation Certification Windows Servers Active Directory WSUS & Windows Update Technologies This is a hybrid role, allowing remote work from home. 37.5 hours per week. Apply Now! If you're seeking More ❯

Avaya certifications (ACSS, ACIS) or similar vendor credentials Experience with compliance voice recording platforms (e.g., NICE, Verint, ASC, RedBox) Familiarity with managed service transitions or service design frameworks (e.g., ITIL, TOGAF) A comprehensive, reference-quality migration and transformation report (PDF + associated artefacts) Visio diagrams of current and target architectures Commercial and ROI analysis (Excel-based) Risk matrix and mitigation More ❯