3 of 3 ITIL Jobs in Leighton Buzzard

addition, ensuring an applicable out-of-hours support model in place as required for 24x7x365 operational running. To ensure that relevant industry frameworks (e.g. ITIL) and design principles are established, creating levels of governance that ensure our network and telephony services are safe, secure and reliable. Responsible for day-to More ❯

units, and other stakeholders to ensure effective communication and collaboration. Experience & skills required to be successful as an IT Change Manager: Strong understanding of ITIL principles and best practices Minimum 3 years’ experience in an ITIL process role, 2 years associated with Change Management. Experience developing best practice processes, policies … Proficient engaging and building successful relationships with stakeholders of the change management process, including senior management. Qualifications: Certification in IT Service Management such as ITIL V3 or V4 Foundation. Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as More ❯

Post Incident Reviews and publishing Major incident reports. Governance and publication of Major Incident KPI’s and metrics. Skills and Qualifications: Strong understanding of ITIL principles and best practices. Minimum 3 years’ experience in an ITIL process role, 2 years associated with Major Incident Management. Experience developing best practice processes More ❯