mentoring and team development skills. Demonstrable experience delivering against KPIs and SLAs. Experience acting as an escalation point for major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of … . Excellent communication, stakeholder management and client-facing skills. Commercial awareness and ability to balance service excellence with operational efficiency. Recognised accreditations (MCPs, CompTIA, ITIL). Full UK driving license and willingness to travel between several sites. More ❯
CISM' • Strong understanding of sophisticated threat actor methodologies, technical tools (Sentinel, Alienvault ect.) and experience in incident response and forensic investigations.' • Strong knowledge of ITIL processes. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact More ❯
IT Engineer (Field Service) Permanent Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented More ❯
IT Support Engineer (1st Line) Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented More ❯
sites in the UK, sometimes this may include offices located in Europe and beyond. Experience in Firewall Technologies: Checkpoint, Fortigate, Cisco Firewall experience desirable. ITIL certification or experience of working with ITIL approaches and practices including incident, problem & change management. Demonstrates sense of passion and pride about own work. Positive More ❯
