1 to 25 of 37 ITIL Jobs in Berkshire

enterprise environment and possess strong knowledge of: Enterprise Infrastructure, Networks and End User Computing Microsoft 365, Azure and/or AWS IT Service Management (ITIL, Incident, Problem & Request Management) ServiceNow or similar ITSM tools Jira and Confluence IT security and compliance standards (ISO27001, Cyber Essentials, CIS) Service improvement, governance ...

Experience managing medium-sized technical delivery teams. Knowledge of enterprise architecture frameworks and cloud transformation programmes. Desirable Certifications AWS, Azure, or GCP Professional Certifications ITIL Foundation CISSP or equivalent security certification TOGAF Bachelor's Degree in Computer Science or a related discipline Key Attributes Strategic thinker with strong commercial awareness. ...

following would be advantageous: Microsoft Intune Microsoft Entra ID Microsoft Teams SharePoint Online VoIP systems (particularly Gamma) Apple device support ConnectWise ITIL Foundation, CompTIA A+/Network+ or Microsoft certifications What's on Offer Competitive salary of £28,000-£29,000 24 days annual leave plus Bank Holidays Birthday ...

Fulfilment Systems * Network Automation Tools * Netcracker * Inventory Reconciliation * Telecoms Asset Management * Fixed Network Operations * Mobile Network Operations * Cisco Networking * Nokia Transmission * Microwave Networks * CCNA * ITIL Foundation * Linux Administration Certification * Database Administration Certification * Telecoms Industry Certifications Key Traits: * Strong troubleshooting and fault-resolution capability * Highly analytical and detail-oriented * Proactive ...

processes and SLA adherence Familiarity with CAT5/fibre patching Full UK driving licence and eligibility for nuclear-licensed site clearance Desirable Skills & Certifications ITIL Foundation SCCM knowledge Microsoft and CompTIA certifications (A+, Network+, MCP) Behaviours Service excellence mindset; structured and methodical approach Team-oriented; promotes collaboration and knowledge sharing ...

wholesale sector, familiarity with ERP/CRM platforms (such as NetSuite, Sage, or Phocas), reporting tools (Power BI), basic SQL queries, PowerShell, Linux, or ITIL/project methodologies. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional ...

driven environments. Knowledge of Windows operating systems and Microsoft technologies. Ability to prioritise and manage multiple incidents effectively. Desirable Experience supporting Microsoft 365 technologies. ITIL Foundation certification. Experience within secure or government environments. What We're Looking For Strong customer-focused approach. Excellent verbal and written communication skills. Positive, proactive ...

science or equivalent Certified PMP, Certified Scrum Master Microsoft Office Suite to Proficient level. Desired Trained or certified in Scaled Agile, DevOps methodologies Appropriate ITIL/PMI/PRINCE certification ...

FinOps, and service catalogues. Bachelor's degree in computer science or a related field. Professional certifications such as AWS, Azure, or GCP Professional Certifications, ITIL Foundation, CISSP, and TOGAF. If you have a strong background in cloud-based Product ownership and are looking for a dynamic contract opportunity, we would ...

Oracle Partitioning * Exposure to Oracle RAC, Oracle RMAN, Oracle Data Guard * Knowledge of Oracle Weblogic, Oracle Service Bus, or other Application Server technology. * ITIL Foundation Skills: Communication Oracle Oracle DBMS SQLite Stakeholder management SC + NPPV3 Cleared Oracle PL/SQL and DBA Support Specialist - 12 months+ ...

environments (e.g. order submission, stock control, timesheet submission, job closing, etc.) Your competencies Experience in a Service Desk or Helpdesk environment Working knowledge of ITIL Incident Management and Request Fulfilment Excellent communication and customer service skills Basic technical knowledge of electronic security systems Understanding of windows opperating systems Technical knowledge ...

able to demonstrate equivalent knowledge, skills and aptitude) · Member of a relevant professional body or chartered institute. · Relevant IT qualification or skills and experience (ITIL or similar). Technical Skills · Computer literate including experience of using IT systems and Microsoft Office software (e.g. Word, Excel, Outlook, Project & Visio). · Deployment ...

management systems. Desirable Knowledge of NSI, SSAIB, or similar accreditation requirements. Understanding of CCTV, access control, intruder alarms, and basic networking principles. ITIL Foundation or equivalent service management knowledge. Experience working with monitored security systems or ARCs. Your profile Personal Qualities Calm and professional under pressure. Customer-focused with strong ...

service performance measurement • Experience in incident, problem, or continuous service improvement • Strong analytical and problem‐solving capability • Excellent stakeholder engagement and influencing skills • ITIL qualification or equivalent experience If you also have the following, we’d especially like to hear from you; • Experience in telecoms network operations or infrastructure environments ...

tools and processes. Support team members in their personal development of technical skills. Who you are Technical/Professional Expertise Working knowledge of ITIL Strong Web Development Experience - ideally inc. PHP, Python, HTML5, CSS3, JavaScript (ES6, JQuery), REACT Strong Problem solving and analytical experience Strong working experience of Excel Experience ...

effectively and work independently Desirable experience: Service Desk or Help Desk experience SQL Server or database knowledge Microsoft technologies Customer-facing experience Understanding of ITIL principles The Offer Salary of £26k 12-month fixed-term contract Generous holiday entitlement Pension scheme Private healthcare Employee wellbeing initiatives Staff discount and reward ...

Include:Master’s degree (MBA, Health Informatics, or related field).Experience in clinical monitoring, project management, or clinical operations delivery.Relevant certifications (e.g., PMP, SAFe, ITIL, Agile).Work Environment:Work is performed in an office environment with exposure to electrical office equipment.Occasional drives to site locations with occasional travel both domestic ...

degree (MBA, Health Informatics, or related field). Experience in clinical monitoring, project management, or clinical operations delivery. Relevant certifications (e.g., PMP, SAFe, ITIL, Agile). Work Environment Work is performed in an office environment with exposure to electrical office equipment. Occasional drives to site locations with occasional travel both ...

Managed Services environments Strong understanding of cloud infrastructure, networking and cybersecurity Experience delivering within Agile environments Knowledge of frameworks such as ISO 22301, NIST, ITIL or similar Excellent stakeholder management and communication skills Desirable certifications include TOGAF, CISSP, CBCP or equivalent. ...

Managed Services environments Strong understanding of cloud infrastructure, networking and cybersecurity Experience delivering within Agile environments Knowledge of frameworks such as ISO 22301, NIST, ITIL or similar Excellent stakeholder management and communication skills Desirable certifications include TOGAF, CISSP, CBCP or equivalent. What's on Offer Up to £115,000 basic ...

complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office ...

ensure ITSM tooling hygiene Key Requirements Strong experience in IT service operations in an outsourced/MSP environment Deep hands-on experience across ITIL processes (Incident, Major Incident, Problem, Change) Proven track record managing major incidents and high-pressure situations Experience working with Service Desk and multi-supplier environments Strong ...

wholesale broadband business Knowledge of OSS/BSS systems, ticketing tools, and service monitoring platforms Understanding of SLA management and service performance reporting ITIL, CCNA, or equivalent industry experience Experience supporting major incidents or working in a service operations/NOC-style environment ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

. Sole UK National status. Minimum of 5 years' experience in IT service delivery and/or IT change management. Strong experience operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding … solving abilities. High levels of professionalism and integrity when handling sensitive information. Proficiency with Microsoft Office applications. Qualifications Essential IT Service Management certification (e.g., ITIL v3/v4 ). Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline. PMP or other recognised project management qualifications. Experience ...