1 to 25 of 31 ITIL Jobs in Berkshire

technical leadership role. Strong stakeholder management and communication skills. Broad enterprise IT knowledge across cloud, infrastructure, networking, Microsoft technologies, and managed services. Experience with ITIL, Incident, Problem, Change, and Risk Management. Ability to work across multiple technical teams and third-party suppliers. Technical Ability Networking & Security Networking fundamentals (LAN/ ...

Fulfilment Systems * Network Automation Tools * Netcracker * Inventory Reconciliation * Telecoms Asset Management * Fixed Network Operations * Mobile Network Operations * Cisco Networking * Nokia Transmission * Microwave Networks * CCNA * ITIL Foundation * Linux Administration Certification * Database Administration Certification * Telecoms Industry Certifications Key Traits: * Strong troubleshooting and fault-resolution capability * Highly analytical and detail-oriented * Proactive ...

processes and SLA adherence Familiarity with CAT5/fibre patching Full UK driving licence and eligibility for nuclear-licensed site clearance Desirable Skills & Certifications ITIL Foundation SCCM knowledge Microsoft and CompTIA certifications (A+, Network+, MCP) Behaviours Service excellence mindset; structured and methodical approach Team-oriented; promotes collaboration and knowledge sharing ...

Desirable Criteria Experience with the NEC Integrated Housing Management System. Local Government, Housing, or Public Sector experience. Knowledge of Housing Management processes and legislation. ITIL Foundation or higher certification. PRINCE2, Agile, MSP, or other project management qualification. Experience with cloud-based or SaaS applications. Membership of a relevant professional body ...

information exchange. Experience managing integration roadmaps, delivery plans, prioritised backlogs, and supplier relationships. Understanding of engineering processes and Digital Engineering ecosystems. Service Management experience (ITIL or equivalent) and Project/Programme Management experience (APM, PRINCE2, or equivalent). Excellent stakeholder management and communication skills. Active SC clearance is essential. Desirable ...

driven environments. Knowledge of Windows operating systems and Microsoft technologies. Ability to prioritise and manage multiple incidents effectively. Desirable Experience supporting Microsoft 365 technologies. ITIL Foundation certification. Experience within secure or government environments. What We're Looking For Strong customer-focused approach. Excellent verbal and written communication skills. Positive, proactive ...

environment and in cooperation with executives. Completed university degree or comparable education/business experience CIISec Skills Framework GIS adopted frameworks and processes including ITIL, SAFe, DevSecOps, etc. Information security Governance and Management SECTION A (3). Information Risk management SECTION B3 (4). Secure Operations Management SECTION ...

environments (e.g. order submission, stock control, timesheet submission, job closing, etc.) Your competencies Experience in a Service Desk or Helpdesk environment Working knowledge of ITIL Incident Management and Request Fulfilment Excellent communication and customer service skills Basic technical knowledge of electronic security systems Understanding of windows opperating systems Technical knowledge ...

Managed Services environments Strong understanding of cloud infrastructure, networking and cybersecurity Experience delivering within Agile environments Knowledge of frameworks such as ISO 22301, NIST, ITIL or similar Excellent stakeholder management and communication skills Desirable certifications include TOGAF, CISSP, CBCP or equivalent. What's on Offer Up to £115,000 basic ...

Engineer, IT Service Desk Analyst, Windows Server, IT Support, 1 line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Berkshire, Slouth Maidenhead, ITIL Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills ...

Oracle Partitioning * Exposure to Oracle RAC, Oracle RMAN, Oracle Data Guard * Knowledge of Oracle Weblogic, Oracle Service Bus, or other Application Server technology. * ITIL Foundation Skills: Communication Oracle Oracle DBMS SQLite Stakeholder management SC + NPPV3 Cleared Oracle PL/SQL and DBA Support Specialist - 12 months+ ...

Gianluca @ circlerecruitment (dot) com for a confidential chat. Keywords: Helpdesk Team Leader, IT Team Lead, MSP, Service Desk Manager, Microsoft 365, Azure, ITIL, Halo PSA, Windsor, Berkshire, Slough, Staines, Managed Services Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus ...

able to demonstrate equivalent knowledge, skills and aptitude) · Member of a relevant professional body or chartered institute. · Relevant IT qualification or skills and experience (ITIL or similar). Technical Skills · Computer literate including experience of using IT systems and Microsoft Office software (e.g. Word, Excel, Outlook, Project & Visio). · Deployment ...

ensure ITSM tooling hygiene Key Requirements Strong experience in IT service operations in an outsourced/MSP environment Deep hands-on experience across ITIL processes (Incident, Major Incident, Problem, Change) Proven track record managing major incidents and high-pressure situations Experience working with Service Desk and multi-supplier environments Strong ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

working with developers/vendors implementing fixes or improvements to systems Experience of LINUX and Microsoft Operating Systems Youll have the exposure to ITIL Methodologies The ability to explain complex technical issues in a simple, customer centric language You'll beable to attain NPV - SC level vetting Whats ...

Contract type: Permanent - Hybrid What you should bring to the role The essential criteria to help you succeed in this role is: ITIL Foundation qualification. (or equivalent experience) Experience managing workplace or productivity platforms. Strong understanding of Microsoft 365. Ability to define roadmaps and service models. Strong stakeholder engagement skills. ...

Work with security and architecture teams on improvements. Base location: Clearwater Court Working pattern: Mon - Fri, 9am - 5pm Contract type: Permanent - Hybrid Essential criteria ITIL Foundation qualification. (or equivalent experience) Experience in identity or access management platforms. Understanding of zero-trust principles. Ability to design governance and access models. Strong ...

. Sole UK National status. Minimum of 5 years' experience in IT service delivery and/or IT change management. Strong experience operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding … solving abilities. High levels of professionalism and integrity when handling sensitive information. Proficiency with Microsoft Office applications. Qualifications Essential IT Service Management certification (e.g., ITIL v3/v4 ). Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline. PMP or other recognised project management qualifications. Experience ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. A major element … initiatives. Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. Deliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders ...

diagnose & triage issues or requests Familiarity with the use and limitations of syslogs, SNMP traps, device polling, NetFlow, and other management functions Understanding of ITIL and its principles such as event, incident, problem, and change management Organizational skills to manage multiple priorities at one time while meeting deadlines Experience participating ...

security and resilience. Drive automation and service improvement. Base location: Clearwater Court. Working pattern: Mon - Fri, 9am - 5pm. Contract type: Permanent - Hybrid. Essential criteria ITIL Foundation qualification. (or equivalent experience) Experience in endpoint or device management platforms. Understanding of endpoint security and compliance. Ability to manage policies and frameworks. Strong ...

business-to-business sales experience, ideally within IT services, SaaS, consulting, or professional corporate training. Framework Knowledge: Familiarity with modern operational frameworks (such as ITIL, SIAM, or general ITSM) is highly advantageous, though not strictly mandatory. Strong Communicator: An exceptional relationship builder with a consultative, listener-first approach to sales ...

Experience in both new business acquisition and account development. Strong commercial awareness with excellent negotiation and relationship skills. Knowledge of ITSM frameworks such as ITIL or SIAM. Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary ...

drive service integration and governance across a complex multi-supplier environment. This role will take ownership of end-to-end service delivery, supplier performance, ITIL process maturity, and continual service improvement across business-critical services click apply for full job details ...