1 to 25 of 203 ITIL Jobs in Berkshire

Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: Microsoft Windows 10 SharePoint Linux MDM (Avanti) PDR/JSPs knowledge Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up More ❯

support or infrastructure environment. Strong working knowledge of: Virtualisation (VMware/Horizon) Microsoft Server 2019 Cisco/Juniper network devices Active Directory Exchange Trellix or Trend Micro security tools ITIL-based service management processes Excellent communication skills and the ability to mentor junior team members. Experience working in customer-focused environments and managing multiple stakeholders. Desirable Skills: Familiarity with: Microsoft More ❯

systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/Azure); gaming studio IT experience More ❯

environments • Familiarity with Microsoft Server 2019, Active Directory, Exchange, and virtualisation (VMWare/Horizon) • High-level knowledge of network technologies (Cisco/Juniper), patching tools (ePo/Trellix), and ITIL-aligned service delivery • Comfortable mentoring junior engineers and leading performance reviews • Strong documentation, reporting, and people-management skills Desirable Skills • SharePoint, Windows 10, MDM, Linux, or DII/PDR background More ❯

knowledge of SASE/Zero-Trust Network Access (ZTNA) principles. - Excellent understanding of Remote Access Service and Application Delivery technologies. - Good working knowledge of the Information Technology Infrastructure Library (ITIL) framework. - Excellent analytical and problem-solving skills. - Flexibility and team spirit. Ability to work quickly and accurately under pressure. - Excellent communication and interpersonal skills and ability to maintain effective working … and maintain infrastructure components necessary to the delivery of network security services (Firewall up-to layer7, Intrusion Prevention System, DDoS prevention). (e) Act as technical focal point for ITIL incident/problem/change management processes. (f) Provide monthly reports on Key Performance Indicators using standard reporting tools. (g) Actively contribute to improve accuracy and completeness of existing tier More ❯

skilled at documentation Excellent interpersonal and stakeholder management skills – able to communicate effectively with customers, engineers, and senior management Experience in recruitment and developing junior team members Knowledge of ITIL principles (certification a plus; full training provided if not yet qualified) Linux knowledge is desirable What’s on Offer: 26 days annual leave + public holidays (with option to buy More ❯

Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: Microsoft Windows 10 SharePoint Linux Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in More ❯

Analyse, understand, and reproduce situations existing within our products • Define and request configuration and code solutions • Deliver high quality technical directives • Follow-up, resolve or escalate of cases using ITIL procedures • Track, describe and update the cases in our ITSM management system • Communicate clearly with the different internal, third party and client teams • Manage multiple cases in parallel • Be part … years’ experience in a similar role. Knowledge & Experience • Experience with Linux and Windows machine operating systems • Experience with SalesForce or a similar ITSM tool and a solid understanding of ITIL processes. ITIL 4 foundation certification would be a plus. • Experience with Knowledge base management using KCS methodology • Proficiency of SQL queries • Knowledge of Fintech environment would be an advantage Personal More ❯

environments • Familiarity with Microsoft Server 2019, Active Directory, Exchange, and virtualisation (VMWare/Horizon) • High-level knowledge of network technologies (Cisco/Juniper), patching tools (ePo/Trellix), and ITIL-aligned service delivery • Comfortable mentoring junior engineers and leading performance reviews • Strong documentation, reporting, and people-management skills • Experience with SCOM or SQL-based reporting • Exposure to software deployment or More ❯

knowledge of SEPA Instant Payments, ISO 20022 messaging, and real-time payment systems. • Previous experience in a similar role within a financial institution or payment processing company. • Experience with ITIL practices and tools (e.g., ServiceNow, JIRA, Sharepoint, Confluence). • Proven ability to manage vendor relationships and third-party service providers. If you believe you have the experience required, please apply More ❯

Comfortable working closely with software support and delivery teams. Highly organised with strong documentation and communication skills. People-oriented and confident engaging with stakeholders at all levels. Preferred Qualifications ITIL certification (or willingness to obtain). Experience with Linux environments. Prior involvement in recruitment and team development. Exposure to IT managed services or similar environments. What's on Offer Salary More ❯

a leadership role overseeing data centers or equivalent high-reliability environments Proven expertise in controls engineering, power systems, and cooling technologies within large-scale operational settings Extensive experience with ITIL or similar service management frameworks and data-driven operational improvement programs Technical Skills Strong background with distributed infrastructure, systems and network monitoring - BMS, SCADA and PLC systems preferred Experience with … lead global, cross-functional teams in a fast-paced, technical environment Exceptional communication skills to translate complex technical concepts into actionable service strategies for diverse stakeholders Other Experience (Preferred) ITIL v4, System Reliability Engineering (SRE) concepts, LEAN, Agile, and operational process improvement Equinix is committed to ensuring that our employment process is open to all individuals, including those with a More ❯

we're looking for: Strong IT support background with team leadership experience Knowledge of: Microsoft Server 2019, Windows 10 VMWare/Horizon Active Directory, Exchange Cisco/Juniper devices ITIL processes and service desk tools Desirable: SharePoint, Linux, MDM (Avanti), Trellix/Trend, SQL, SCOM Please note: Due to the nature of the work, candidates must be eligible for UK More ❯

evaluations, technology assessments, and supplier onboarding. Create and maintain internal documentation and knowledge base articles. Qualifications Relevant certifications or experience (e.g., Computer Science, CompTIA, Microsoft certifications). Experience with ITIL framework, especially incident, problem, and change management. Proven support experience for applications and troubleshooting. Experience with Microsoft 365 applications and managing user access. Experience with Entra ID (Azure AD) and More ❯

Analyse, understand, and reproduce situations existing within our products • Define and request configuration and code solutions • Deliver high quality technical directives • Follow-up, resolve or escalate of cases using ITIL procedures • Track, describe and update the cases in our ITSM management system • Communicate clearly with the different internal, third party and client teams • Be part of the 24/… years’ experience in a similar role. Knowledge & Experience • Experience with Linux and Windows machine operating systems • Experience with SalesForce or a similar ITSM tool and a solid understanding of ITIL processes. ITIL 4 foundation certification would be a plus. • Experience with Knowledge base management using KCS methodology • Proficiency of SQL queries • Knowledge of Fintech environment would be an advantage Personal More ❯

and projects, ensuring continuous improvement. Skills and Qualifications: Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. A Master’s degree or relevant certifications (e.g., ITIL, PMP) are a plus, or equivalent experience. Experience: Proven experience with a strong understanding of both IT and business operations. Experience of ERP (SAP ECC6) and Warehouse Management Solutions (SAP More ❯

Infrastructure and Architecture, with deep, hands-on exposure across all major domains. Proven track record in designing and delivering enterprise-grade infrastructure architectures at scale. Strong knowledge of ITSM, ITIL, and service management practices. Expertise in both traditional data center and cloud-native infrastructures (AWS, Azure, Hybrid Cloud). Excellent communication, leadership, and stakeholder management skills. Deep understanding of security … frameworks, DR/BCP planning, and compliance mandates (ISO, NIST, etc.). Preferred Certifications: TOGAF or equivalent Enterprise Architecture certification. ITIL Expert/Foundation v4 • Microsoft, Cisco, VMware, or Red Hat advanced certifications. • Cloud Architect Certifications (AWS Solution Architect Professional, Azure Solutions Architect Expert). What we believe : We’re proud to embrace the same values that have shaped UST More ❯

commonly used in the financial sector. Experience in Data Centre Networking, including Software-Defined Networking (SDN), Cisco ACI, VxLAN, and related technologies. Proficiency in Service Management processes, preferably with ITIL knowledge. Excellent spoken and written English skills, enabling meaningful collaboration. Preferred Skills and Experience A bachelor's degree or equivalent experience in a technology-related field is essential. CCIE certification More ❯

risks, mitigation strategies, and compliance requirements. Excellent communicator and collaborator who thrives in a cross-functional leadership environment. A relevant degree or equivalent professional experience is essential; industry certifications (ITIL, Microsoft, Cisco) are highly desirable. Why Apply? You’ll be joining an ambitious and values-driven institution with a unique blend of tradition and innovation. The role offers autonomy, influence More ❯

Mesh **Nice to Have Skills** * Experience with Azure DevOps or Jira for managed backlogs * Familiarity with managed services and cloud-based solutions * Knowledge of IT service management frameworks (e.g. ITIL) **Preferred Education and Experience** * Bachelor's degree in Computer Science, Information Technology, or related field * Minimum 5 years of experience in SAP Cloud Platform Integration, API Management, and EIC * Proven More ❯

and infrastructure fundamentals. Excellent stakeholder management and communication skills. Strong analytical thinking and ability to work under limited guidance. Eligible to pass SC-level security vetting. Desirable: Experience in ITIL-based support environments. Track record of resolving issues in business-critical real-time systems. Previous experience in 2nd-line or field-support roles. Prior mentoring or training of technical team More ❯

and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future More ❯

Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such More ❯

role in not only supporting service operations but also shaping how they improve over time. This is a chance to take ownership of service improvement initiatives, contribute to an ITIL-aligned environment, and help streamline operations across HR, Finance, ERP, and integration platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in … how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments and continuous improvement is key. Key Responsibilities Monitor and maintain daily service operations; manage incidents and escalations Lead and contribute to operational improvement initiatives — going beyond daily ticket … best practices Requirements 2–3 years' experience in an Operations Support role within enterprise IT (HR, Finance, ERP, integrations) Demonstrated experience improving IT service delivery and operations within an ITIL-aligned environment Strong understanding of service management and release cycles Skilled in reporting and analytics (Excel, Power BI); able to identify trends and inefficiencies Excellent communication and stakeholder management skills More ❯

Excellent communication skills, able to explain technical concepts to varied audiences Candidates must hold an active SC Clearance* Certifications: VMware VCAP/VCIX, Cisco CCNP/CCIE, Microsoft, TOGAF, ITIL Experience in regulated sectors (defence, healthcare, finance) Knowledge of hybrid infrastructure and cloud readiness #J-18808-Ljbffr More ❯