1 to 25 of 30 ITIL Jobs in Berkshire

ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications ServiceNow Certified System ...

data, data governance, security. Experience in defining and implementing technical governance, architecture operating models, instance strategy. Good knowledge of IT best practices and frameworks : ITIL, Agile methodologies, DevOps, CI/CD practices. Strong problem-solving, analytical skills; ability to resolve technical trade-offs (e.g., custom vs. configuration, performance vs. maintainability ...

management. Proven track record of managing multi-million-dollar programs. Certifications: PMP, SAFe, or equivalent certifications preferred. Tools & Methodologies: Proficiency in Agile, DevOps, and ITIL practices. Experience with Jira, MS Project, and other program management tools. ...

measure performance against KPIs, manage risks and issues, and build strong relationships with stakeholders to enable effective Change deployment. What youll bring? I hold ITIL v4 Foundation knowledge and understand Change Management principles. I am organised, delivery-focused, and strong in planning and time-management. I have Salesforce and ServiceNow ...

working style, comfortable partnering with cross-functional teams A drive for continuous improvement, seeking opportunities to enhance processes and reduce repeat issues Familiarity with ITIL principles and experience using ITSM tools About Us: Landmark Information Group holds a wide portfolio of market leading Prop-Tech (property technology) businesses that span ...

premise systems. Exposure to MongoDB and Elasticsearch. Familiarity with Kafka and LDAP integrations. Experience using Terraform for infrastructure as code. Awareness of ITIL practices and operational support models. Experience working in Agile delivery environments. ...

switch configuration, SRX, vSRX firewall and policy config, Junos Space, Security Director, Apstra. • Experience in IT service management and delivery based on ITIL service management standards. • Experience working with Juniper Virtual Chassis and Clustering technology • Experience with configuring/troubleshooting EVPN/VXLAN on Juniper equipment. • Experience of configuring ...

switch configuration, SRX, vSRX Firewall and policy config, Junos Space, Security Director, Apstra. Experience in IT service management and delivery based on ITIL service management standards. Experience working with Juniper Virtual Chassis and Clustering technology Experience with configuring/troubleshooting EVPN/VXLAN on Juniper equipment. Experience of configuring ...

cloud-based Discovery on AWS, Azure, GCP. Knowledge of service mapping, ability to create and debug patterns for application services. Sound understanding of ITIL/ITSM processes, including incident, problem, and change management. Experience with high-availability, multi-tier architectures. Preferred : ServiceNow Certified Implementation Specialist Event Management ...

Essential Qualifications A proven ability in Systems Engineering , Engineering (Mechanical/Electrical/Aerospace), Computer Science, or related technical discipline. Service Management certification (e.g., ITIL ) or equivalent experience operating critical engineering services. Project/Programme Management certification (e.g., APM, PRINCE2 , or SAFe/Agile ) or demonstrable experience managing complex delivery ...

resilience architecture, disaster recovery, or business continuity. - Expertise in cloud technologies, networking, and cybersecurity. - Strong knowledge of resilience frameworks (e.g., ISO 22301, NIST, ITIL). - Excellent analytical and problem-solving skills. - Ability to communicate technical concepts to non-technical stakeholders. - Certifications such as CBCP, CISSP, or TOGAF (preferred). ...

switch configuration, SRX, vSRX firewall and policy config, Junos Space, Security Director, Apstra. * Experience in IT service management and delivery based on ITIL service management standards. * Experience working with Juniper Virtual Chassis and Clustering technology * Experience with configuring/troubleshooting EVPN/VXLAN on Juniper equipment. * Experience of configuring ...

positive approach to problem-solving. - Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. - Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. - Demonstrated accountability in seeing issues ...

Systems Support team. You will be Comp TIA Network+ (or similar) certified with a strong understanding of Cloud technologies (Azure/365) and ITIL principles. A strong understanding of network fundamentals (TCP/IP, DNS, VPN, Firewalls etc) as well proven skills in Widows Server, Virtualisation, Replication and back ...

like Helix, Remedy and must have worked on the ITSM transformation programs. In-depth knowledge of Telecom OSS architecture and design mandatory. Familiarity with ITIL and enterprise architecture frameworks. Ability to design integration patterns between ITSM and OSS systems. Excellent analytical and problem-solving skills. Strong communication and stakeholder engagement ...

engineering and Digital Thread integration Experience integrating modelling, ALM, CI/CD security services and verification pipelines Proven stakeholder, supplier and budget management capability ITIL and Project/Programme delivery experience (APM, PRINCE2, SAFe or similar) SC clearance ...

engineering and Digital Thread integration Experience integrating modelling, ALM, CI/CD security services and verification pipelines Proven stakeholder, supplier and budget management capability ITIL and Project/Programme delivery experience (APM, PRINCE2, SAFe or similar) SC clearance ...

maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? To deliver ITIL-aligned Capacity, Configuration and Asset Management, the role assesses the impact of all changes on the Capacity Plan and on service performance. It ensures proactive, cost ...

Administration Oracle ASM Oracle RMAN Oracle GoldenGate UNIX experience, to include basic administration and KSH shell scripting Oracle Enterprise Manager MS SQL Server ITIL (equivalent, or experience working in an environment with Change/Release Management processes) click apply for full job details ...

University degree of higher required; Bachelor s degree in Information Technology, Computer Science, or related field is preferred. Relevant IT Service Management certifications (e.g. ITIL v3/4) PMP (Project Management Professional) and related certifications are preferred. Experience of IT service delivery and performance management Experience setting and managing SLAs …/KPIs as well as in service operations using the ITIL Strong understanding of ITSM platforms (e.g., ServiceNow) Good understanding of IT architecture and key technology components, e.g., servers, networks Experience using major Microsoft Office applications (e.g., Word, Excel, PowerPoint) Disclaimer: This vacancy is being advertised by either Advanced Resource ...

manage multiple projects simultaneously. Strong stakeholder communication skills, both technical and non-technical. Experience working with external network vendors/carriers. Understanding of ITIL processes and change management. Skills: Relevant certifications (e.g., CCNA/CCNP, ITIL Foundation, Prince2, PMP). Experience with network monitoring tools (SolarWinds, DNA Center, etc.). ...

cloud) Strong understanding of networking technologies and protocols (TCP/IP, MPLS, VPN, BGP, OSPF) Experience with migration tools and methodologies Familiarity with ITIL processes and change management Proven experience in network delivery or network project management Strong understanding of networking technologies (LAN/WAN, SD-WAN, VPN, firewalls, etc. … Familiarity with ITIL processes and project management methodologies (Agile, PMP) Excellent leadership, communication, problem-solving, and stakeholder management skills Ability to manage budgets and vendor relationships Desirable Skills/Knowledge/Experience Excellent stakeholder management at all levels Ability to challenge senior stakeholders and say 'no' politely Leadership qualities with ...

effective IT asset management. Good, practical knowledge of IT Service Management frameworks and methodologies, including but not limited to ITIL v3/4 (Information Technology Infrastructure Library) and its core processes (e.g., Incident, Problem, Change). Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource ...

time systems . Proven ability to work independently in a sensitive operational environment. Strong communication skills-verbal, written, and cross-team collaboration. Experience in ITIL-based environments. Desirable OpenVMS exposure (training possible but limited for contractors). Experience with PostgreSQL . Experience with MS SQL Server . Proven customer-facing … service experience. Experience participating in out-of-hours or escalation support rotas. Qualifications Degree or equivalent higher education in a computing/technical discipline. ITIL Foundation (minimum; higher preferred). Recognised technical certifications (Oracle, Linux, etc.) desirable. Security Requirements Must be eligible for and capable of achieving SC (Security Check ...

internal teams and account managers to support client roadmaps and service quality. Support recruitment, onboarding, and training of new team members. Maintain and refine ITIL-aligned processes , documentation, and service desk standards. To succeed in this role, you'll need: Experience managing an IT Service Desk or Service Delivery function … MSP. Strong leadership and people-management skills with a calm, structured approach to escalations. Solid understanding of IT operations and ITSM frameworks (e.g., ITIL). Excellent communication skills and the ability to prioritise effectively in a fast-paced environment. Familiarity with tools such as ConnectWise Manage, NinjaOne (advantageous ...