19 of 19 ITIL Jobs in Berkshire

Essential qualifications and experience: Degree in IT or equivalent experience (QCF Level 6/SQCF Levels 9-10). CCNA certification or equivalent experience. ITIL practitioner or equivalent experience. Strong troubleshooting and project implementation skills in: Microsoft Technologies: Active Directory, Azure, Entra, Microsoft 365, PowerShell scripting, Windows Server ...

healthcare, public sector) with GDPR and data residency requirements Knowledge of SAP, Oracle, or ServiceNow integrations, legacy modernization, and event-driven architectures Exposure to ITIL, SRE, FinOps for cost control, and platform product management Education & Certifications Degree in Computer Science, Information Systems, or equivalent experience Preferred Microsoft Certifications ...

well good written and verbal communication and being used to working to SLA’s Holding CompTIA Security, Microsoft Azure Fundamentals/Administrator and ITIL Foundation status/accreditation would be an advantage. This role will be based in Maidenhead, Berks with occasional hybrid work and travel. A starting salary ...

cloud technologies. Strong background in Windows and/or Linux server environments. Demonstrated experience with infrastructure automation and CI/CD integration. Familiarity with ITIL principles and enterprise monitoring tools. Excellent problem-solving, communication, and leadership skills. Certifications such as Microsoft Azure Solutions Architect , AWS Certified SysOps Administrator , or VMware ...

user support teams. Strong understanding of IT infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities. Don't miss this opportunity ...

data, data governance, security. Experience in defining and implementing technical governance, architecture operating models, instance strategy. Good knowledge of IT best practices and frameworks : ITIL, Agile methodologies, DevOps, CI/CD practices. Strong problem-solving, analytical skills; ability to resolve technical trade-offs (e.g., custom vs. configuration, performance vs. maintainability ...

with the ability to manage multiple tasks independently Experienced in project lifecycle delivery: analysis, design, build, test, and implementation Familiarity with ITSM tools and ITIL processes (incident, problem, change management) Excellent communication, documentation, and presentation skills Strong business process mapping experience Interested? If you’re a proactive and detail-driven ...

WebSockets. Exposure to crypto, blockchain (DLT), trading, and risk management systems is highly beneficial. Familiarity with financial services infrastructure standards and processes (e.g., ITIL) within a DevOps or Site Reliability Engineering (SRE) context. Demonstrated experience managing multiple priorities effectively and operating efficiently in ambiguous environments. Excellent documentation and knowledge-sharing ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

protocols ( VoIP/SIP ). Highly organised, proactive, and detail-oriented with excellent time management skills. Comfortable working remotely with minimal supervision. Knowledge of ITIL-based service delivery processes. Minimum 5 years experience in client-facing software delivery or IT roles. Experience of Contact Centre technologies and associated applications. ...

skills, with the ability to effectively communicate technical information to non-technical stakeholders. LAN/WAN (Cisco CCNA) or 5 years experience. Understanding of ITIL methodologies and best practices Whats in it for you? We offer a range of benefits designed to support your life in and out of work ...

like Helix, Remedy and must have worked on the ITSM transformation programs. In-depth knowledge of Telecom OSS architecture and design mandatory. Familiarity with ITIL and enterprise architecture frameworks. Ability to design integration patterns between ITSM and OSS systems. Excellent analytical and problem-solving skills. Strong communication and stakeholder engagement ...

Oracle Workflow, or BI Publisher would be advantageous. As would experience with SAP finance tools such as SAP Concur and a background working in ITIL environments. Keywords: Oracle Change Consultant, Oracle Technical Change, Oracle R12 ESB, CEMLIs, SQL, PSQL, Oracle Forms, Oracle Reports, OAF, Finance Modules, AIM, OUM, TOAD ...

cloud) Strong understanding of networking technologies and protocols (TCP/IP, MPLS, VPN, BGP, OSPF) Experience with migration tools and methodologies Familiarity with ITIL processes and change management Proven experience in network delivery or network project management Strong understanding of networking technologies (LAN/WAN, SD-WAN, VPN, firewalls, etc. … Familiarity with ITIL processes and project management methodologies (Agile, PMP) Excellent leadership, communication, problem-solving, and stakeholder management skills Ability to manage budgets and vendor relationships Desirable Skills/Knowledge/Experience Excellent stakeholder management at all levels Ability to challenge senior stakeholders and say 'no' politely Leadership qualities with ...

Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITIL certification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition ...

services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data into actionable … confident holding vendors to account, skilled at translating technical detail into business value, and motivated to drive operational excellence while developing further through ITIL learning and hands-on experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have ...

Company description: ClearCourse Job description: Technical Support Lead (Payments/API/Incident Management) Location: Reading Competitive salary + benefits ClearAccept is expanding, and were hiring a Technical Support Lead to take ownership of technical ...

Helix ITSM solutions . This role combines solution architecture, technical leadership, and project governance , ensuring high-quality outcomes aligned with business objectives and ITIL best practices. Key Responsibilities Define, validate, and govern BMC Helix architecture across ITSM Suite, Digital Workplace, CMDB, and Smart IT. Design scalable, secure, and maintainable solutions … using BMC Helix Innovation Studio and Business Workflows. Ensure alignment with ITIL best practices and enterprise standards . Architect and implement integrations with third-party systems (e.g., Active Directory, Orchestrators, Service Assurance tools). Configure and manage APIs, web services, and middleware for seamless data exchange. Lead complex integrations such ...

work with versatile stakeholders and have hands-on experience in Service Transition. Your Responsibilities Support development, introduction, transition, and day-to-day operation of ITIL SIAM processes, engaging with business colleagues, suppliers, and stakeholders Assist in creating or reviewing enterprise service architecture strategy aligned with organizational requirements Develop, communicate, implement … 10+ years Service Transition hands-on experience: 6+ years Desirable Skills/Knowledge/Experience Proven experience establishing Service Design & Transition frameworks aligned to ITIL Successful delivery of Service Transition outcomes in complex, regulated environments Expertise in planning, implementation, control, review, and audit of service provision Strong knowledge of Service ...