25 of 25 ITIL Jobs in Berkshire

verification (PCV) is completed and documented. 4. Risk, Change & Compliance Management Identify risks, interdependencies, and mitigation actions for all network releases. Ensure adherence to ITIL Change Management processes for CNI environments. Produce accurate release documentation, evidence packs, and audit logs. Support incident reviews and root cause analysis for failed ...

initiatives. Qualifications Degree in Computer Science, Engineering, or related field (or equivalent experience). Relevant certifications beneficial: Cloud (Azure/AWS Architect level certifications) ITIL, TOGAF, or other architecture frameworks Linux/Windows infrastructure certifications Why This Role Might Appeal Opportunity to shape enterprise infrastructure strategy within a critical, high ...

Provide regular test reports and defect tracking updates. Ensure accurate documentation in tools such as JIRA and Azure DevOps. Quality Governance and Compliance Follow ITIL-based change and release processes. Ensure compliance with security standards in SC-cleared environments. Adhere to QA standards, processes, and audit requirements. Technical Skills ...

integration testing with clear defect reporting. Provide regular status updates, reports, and Go/No-Go inputs. Maintain audit-ready documentation aligned with ITIL processes. Governance and Security Follow security guidelines for SC-cleared environments. Adhere to change management and CAB processes with proper test coverage. Required Skills and Qualifications ...

architecture and design principles Circuit monitoring and management tools Bandwidth management and optimization Network security and compliance requirements Preferred Qualifications Telecommunications or networking certifications ITIL certification Experience with major global telecom providers Multi-lingual capabilities Background in network engineering Experience with cloud connectivity solutions ...

services, and integrating automation with third-party tools. Experience working with cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (IaC) tools. Desirable Qualifications: ITIL V3/4 foundation. What You Need To Succeed - Catalogue Migration Consultant Familiarity with REST APIs, web services, and integrating automation with third-party tools. ...

remaining technically hands-on. You will design, implement, and support resilient enterprise infrastructure, ensuring stability, automation, and continuous improvement across services. Working within an ITIL/DevSecOps-based support model, you will engage directly with customers, produce high-quality documentation, and ensure critical systems remain secure, optimised, and highly available. ...

cloud-based Discovery on AWS, Azure, GCP. Knowledge of service mapping, ability to create and debug patterns for application services. Sound understanding of ITIL/ITSM processes, including incident, problem, and change management. Experience with high-availability, multi-tier architectures. Preferred : ServiceNow Certified Implementation Specialist Event Management ...

Authorised Person. Industry Knowledge: Previous experience in mission-critical data centres is essential, ideally supported by a data centre management certification or ITIL Foundation. Regulatory Familiarity: A comprehensive understanding of UK health and safety laws and ISO standards. Soft Skills: Excellent stakeholder management abilities and a proactive, analytical approach ...

switch configuration, SRX, vSRX firewall and policy config, Junos Space, Security Director, Apstra. * Experience in IT service management and delivery based on ITIL service management standards. * Experience working with Juniper Virtual Chassis and Clustering technology * Experience with configuring/troubleshooting EVPN/VXLAN on Juniper equipment. * Experience of configuring ...

production environment whilst maintaining existing Service Level Agreements or other metrics Good understanding of IT Service Management best practices and industry standards (e.g., ITIL) Experience in transitioning services into production, including testing, cutover, and go-live activities Experience of change management processes to ensure the smooth and controlled introduction ...

Identify and define requirements for new services Manage the service delivery team Requirements: Service Delivery Director experience on major defence programmes MoD customer knowledge ITIL experience Agile working DV Cleared This is a fantastic contract opportunity for a Senior Service Director to get stuck into a major mission-critical programme ...

/CD pipelines, and modern application operations. Experience in designing integrations across enterprise platforms using APIs. Desirable Qualifications: Familiarity with frameworks like TOGAF, ITIL, and SAFe. Understanding of cloud platforms and hybrid architectures. Personal Traits: Strong analytical and problem-solving skills. Ability to balance strategic thinking with hands-on technical ...

positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues ...

Administration Oracle ASM Oracle RMAN Oracle GoldenGate UNIX experience, to include basic administration and KSH shell scripting Oracle Enterprise Manager MS SQL Server ITIL (equivalent, or experience working in an environment with Change/Release Management processes) click apply for full job details ...

central IT, infrastructure, and IT teams on, security, and service delivery matters, adhering to corporate requirements. Work with third-party suppliers in line with ITIL Supplier Management, including vendors supporting virtualisation platforms and infrastructure services. Escalate complex or high-impact incidents while retaining ownership through resolution. Profile: Technical Skills Strong … networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Wi-Fi) including network hardware installation and commissioning. Experience working with ITSM tools in an ITIL-based environment. Windows & Linux environments Active Directory & user management Hands-on experience with virtualisation technologies (e.g. VMware vSphere, Microsoft Hyper-V, or equivalent) Hands-on experience ...

busier periods. Excellent communication, organisation, and multitasking skills. Familiarity with PSA/ITSM platforms (Halo ideal, AutoTask/ConnectWise great too). Understanding of ITIL principles. Full UK driving licence Nice to have: Azure experience, Backup tech (Acronis etc.), WatchGuard/similar firewall exposure Experience in ISO environments Previous project … Gianluca @ circlerecruitment (dot) com for a confidential chat. Keywords: Helpdesk Team Leader, IT Team Lead, MSP, Service Desk Manager, Microsoft 365, Azure, ITIL, Halo PSA, Windsor, Berkshire, Slough, Staines, Managed Services Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus ...

/iPaaS (e.g., Salesforce/CRM, SAP, SAP CPI/Informatica); ability to read and troubleshoot interface files and APIs. Service management and governance: ITIL processes for Incident/Problem/Change, CAB readiness, release/hotfix planning, and regression testing. Stakeholder management and communication: working with Sales Operations, Finance … with reporting/analytics in SAP Commissions and downstream data warehousing. Scripting/automation for operational efficiency (e.g., file checks, reconciliations, alerting). Certifications: ITIL v3/v4, PMP/Prince2, or equivalent service/project management credentials. Understanding of compliance frameworks (SOX), data privacy, and audit controls in compensation ...

infrastructure and applications. Excellent communication and stakeholder management. Ability to stay calm under pressure. Analytical thinking and problem solving mindset. Experience with ITIL frameworks (especially Incident, Problem, Change). Essential skills/knowledge/experience: Have worked as Major Incident manager for atleast 6-10 yrs. Knowledge of other ITIL … verbal) Ability to work under pressure in a highly demanding environment. Expertise in ServiceNow and MIM workbench Desirable skills/knowledge/experience: ITIL V3 foundation certified Knowledge of Problem Management, BCP/DR, Reporting, Availability, Capacity, Continual service improvement ...

OWASP Top 10 and security standards. Support Provide 2nd and 3rd line support across Dynamics CRM applications. Manage incidents, service requests, and changes following ITIL processes. Monitor CRM performance and proactively resolve operational issues Skills & Experience Required Essential Proven technical expertise in Dynamics 365 CE configuration and customisation. Hands … Agile/SCRUM and OWASP principles. Excellent stakeholder management, communication, and problem-solving skills. Desirable Exposure to Copilot and AI-driven tools . ITIL certification or experience working in ITIL environments. xkybehq Performance tuning and data migration expertise. *Rates depend on experience and client requirements ...

Overall Job Purpose: Working directly for the IT Service Operations Manager, the System Engineer will provide desktop support for all users. Act within the ITIL framework across all processes. Deal with all requests and incidents raised by users in LPUK, including managing hardware requirements. Key Responsibilities: Support … positive proactive approach to maintaining and improving services. Fluent in business English – written and verbal. Financial Services’ experience advantageous. Degree educated or equivalent experience. ITIL v3 or v4 Foundation. PRINCE2 Foundation and Practitioner/Agile – Scrum Master desirable. Full current driving license required. Flexibility to travel and work at other ...

everything in top shape. Want to come and be a part of it? What will you be doing? As Change Manager, youll support the ITIL-based Change Management process to ensure efficient handling of technology changes, minimising service disruption and improving operational stability for MGroup and its customers. Youll govern … continual improvement. Collaborating across teams, youll ensure changes are planned, tested, and deployed effectively. Youll manage stakeholder relationships, support onboarding, and ensure compliance with ITIL and ISO standards. Youll deliver change reports, maintain accurate records in ITSM, and act as a subject matter expert. Regular on-site engagement near customer ...

services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data into actionable … confident holding vendors to account, skilled at translating technical detail into business value, and motivated to drive operational excellence while developing further through ITIL learning and hands-on experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have ...

/iPaaS (eg, Salesforce/CRM,SAP, SAP CPI/Informatica); ability to read and troubleshoot interface files and APIs. Service management and governance: ITIL processes for Incident/Problem/Change, CAB readiness, release/hotfix planning, and regression testing. Stakeholder management and communication: working with Sales Operations, Finance … with reporting/analytics in SAP Commissions and downstream data warehousing. Scripting/automation for operational efficiency (eg, file checks, reconciliations, alerting). Certifications: ITIL v3/v4, PMP/Prince2, or equivalent service/project management credentials. Understanding of compliance frameworks (SOX), data privacy, and audit controls in compensation ...

Administration * Oracle ASM * Oracle RMAN * Oracle GoldenGate * UNIX experience, to include basic administration and KSH shell scripting * Oracle Enterprise Manager * MS SQL Server * ITIL (equivalent, or experience working in an environment with Change/Release Management processes). * Strong skills in verbal and written communication including the writing and reviewing … Experience of working effectively as an individually, or as part of a highly motivated small to medium sized teams in an * Infrastructure/Application ITIL based support environment * Experience of supporting business critical real-time systems, ensuring high levels of availability through your direct * actions. * Demonstration of accountability ...