1 to 25 of 30 ITIL Jobs in Berkshire

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

Experience managing medium-sized technical delivery teams. Knowledge of enterprise architecture frameworks and cloud transformation programmes. Desirable Certifications AWS, Azure, or GCP Professional Certifications ITIL Foundation CISSP or equivalent security certification TOGAF Bachelor's Degree in Computer Science or a related discipline Key Attributes Strategic thinker with strong commercial awareness. ...

wholesale sector, familiarity with ERP/CRM platforms (such as NetSuite, Sage, or Phocas), reporting tools (Power BI), basic SQL queries, PowerShell, Linux, or ITIL/project methodologies. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional ...

processes and SLA adherence Familiarity with CAT5/fibre patching Full UK driving licence and eligibility for nuclear-licensed site clearance Desirable Skills & Certifications ITIL Foundation SCCM knowledge Microsoft and CompTIA certifications (A+, Network+, MCP) Behaviours Service excellence mindset; structured and methodical approach Team-oriented; promotes collaboration and knowledge sharing ...

understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgement when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Windows 10/11 Active Directory/Group Policy Microsoft ...

models, process models, business and technology capability models and taxonomies Experience of leading offshore teams Practical understanding of GDPR and ISO 27001 Qualified in ITIL and TOGAF (The Open Group Architecture Framework) Bachelor's degree or equivalent qualification/experience #J-18808-Ljbffr ...

detail Clear and professional communication skills Confident using Microsoft 365 (Excel, SharePoint, Teams) Experience using ServiceNow or a similar ITSM platform Desirable Knowledge of ITIL processes (Incident, Problem, Change) Understanding of IT infrastructure (networks, servers) Experience working in a managed service or service desk environment Ability to analyse service metrics ...

Cisco ISE/Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials/ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS ...

environments. Skilled in troubleshooting hardware, software, and network issues while delivering excellent customer service. Holds active Security Clearance (SC) with a strong understanding of ITIL processes, incident management, and working within SLAs. Key Responsibilities Provide 1st/2nd line support via phone, email, and ticketing systems Troubleshoot and resolve desktop ...

FinOps, and service catalogues. Bachelor's degree in computer science or a related field. Professional certifications such as AWS, Azure, or GCP Professional Certifications, ITIL Foundation, CISSP, and TOGAF. If you have a strong background in cloud-based Product ownership and are looking for a dynamic contract opportunity, we would ...

required. Previous experience working with MS Teams is required. Managing Microsoft SharePoint and Teams Training Good understanding of Microsoft 365 products Knowledge of ITIL would be an advantage. Proficient in the use of MS Office applications (Word, Excel, Outlook, and Visio) Due to the volume of applications received for positions ...

effectively and work independently Desirable experience: Service Desk or Help Desk experience SQL Server or database knowledge Microsoft technologies Customer-facing experience Understanding of ITIL principles The Offer Salary of £26k 12-month fixed-term contract Generous holiday entitlement Pension scheme Private healthcare Employee wellbeing initiatives Staff discount and reward ...

network, IT, operational and customer service environments. Proven expertise in service design methodologies, customer journey mapping, process modelling and operational design. Strong understanding of ITIL or comparable service management frameworks, including service transition and operational readiness principles. Ability to translate complex business, technical, and operational requirements into practical, scalable service ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. A major element … initiatives. Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. Deliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders ...

drive successful technology-based change management and to deliver successful training across a wide range of staff within the Trust. Person Specification Qualifications Essential ITIL v3 Service Management Qualification Educated to degree level or equivalent Formal certification (ISACA: Certified Information Security Manager (CISM). CISSP, or CRISC) and/ ...

MySQL, Oracle, Vertica (desirable) Possess solid core networking principles VPNs, Firewalls, Load Balancing Bring excellent organisation and communication skills and an awareness of ITIL We are able to offer this role to candidates across the UK to work on a fully remote basis. There will be an onboarding period ...

experience of modelling languages, e.g. UML, ArchiMate and BPMN Experience of leading offshore teams Practical understanding of GDPR and ISO 27001 Qualified in ITIL and TOGAF (The Open Group Architecture Framework) We’re committed to creating an inclusive environment where all colleagues thrive and reach their full potential, whatever their ...

positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical Real Time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues ...

positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical Real Time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues ...

positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

business-to-business sales experience, ideally within IT services, SaaS, consulting, or professional corporate training. Framework Knowledge: Familiarity with modern operational frameworks (such as ITIL, SIAM, or general ITSM) is highly advantageous, though not strictly mandatory. Strong Communicator: An exceptional relationship builder with a consultative, listener-first approach to sales ...

Experience in both new business acquisition and account development. Strong commercial awareness with excellent negotiation and relationship skills. Knowledge of ITSM frameworks such as ITIL or SIAM. Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary ...

Experience in both new business acquisition and account development. Strong commercial awareness with excellent negotiation and relationship skills. Knowledge of ITSM frameworks such as ITIL or SIAM. Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary ...