1 to 25 of 42 ITIL Jobs in Berkshire

with frameworks including MITRE ATT&CK, NIST, and CIS. Strong communication, analytical, and presentation skills. Solid understanding of network traffic flows, vulnerability management, and penetration testing principles. Knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work independently and thrive in a 24/7 on-call environment. Education & Experience 3-5 years' experience in the IT security More ❯

in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to More ❯

operations. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Strong analytical and problem-solving skills. Ability to collaborate effectively within a cross-functional team. Knowledge of ITIL frameworks and service lifecycle management. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond More ❯

operations. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Strong analytical and problem-solving skills. Ability to collaborate effectively within a cross-functional team. Knowledge of ITIL frameworks and service lifecycle management. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond More ❯

operations. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Strong analytical and problem-solving skills. Ability to collaborate effectively within a cross-functional team. Knowledge of ITIL frameworks and service lifecycle management. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond More ❯

Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service life cycle management. Shift working will be required 4 shifts on 5 off a mix of days and nights. Dayshifts are 0700 - 1900 and nightshifts are More ❯

Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond More ❯

Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond More ❯

Infrastructure, IT Service Delivery, IT Service Desk Analyst, Windows Server, IT Support, 1st line, 2nd Line, 3rd Line, Technical support, office 365, azure, vmware, networking, MSP, Berkshire, Slough, Maidenhead, ITIL Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer More ❯

written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITIL certification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge technology solutions within the financial services sector. You’ll work More ❯

Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service life cycle management. Shift working will be required 4 shifts on 5 off a mix of days and nights. Dayshifts are 0700 - 1900 and nightshifts are More ❯

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯

Years experience in Service Delivery Management within a Managed Services or SaaS environment . ✔ Proven ability to manage client relationships , ensuring high levels of satisfaction and engagement. ✔ Knowledge of ITIL processes within the service operation and transition layers. ✔ Ability to analyse service performance metrics and drive continuous improvements. ✔ Excellent communication and stakeholder management skills . Desirable: ➕ Conversational knowledge of Anaplan More ❯

administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering * Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning * PowerShell scripting for automation and infrastructure management * ITIL foundation knowledge Why this role? * Competitive salary + discretionary bonus * 25 days holiday + pension + life assurance * Flexible benefits scheme covering health, wellbeing, and lifestyle perks * Hybrid working with More ❯

Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python More ❯

end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. OUR CULTURE AND VALUES Our culture and values align with our mission to More ❯

communication, and interpersonal skills. Familiar with ITSM (especially Salesforce), SLAs, and reporting. Knowledgeable in high-voltage substations (33kV400kV) and telecom networks. Holds relevant technical and industry-standard qualifications, including ITIL and vendor-accredited certifications. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched More ❯

customers. Excellent presentation, interpersonal, and problem-solving skills, with the ability to influence stakeholders up to C-level. Strong project management, business analysis, and design methodology expertise (eTOM/ITIL). Self-starter with a can-do attitude, adept at working under pressure to deliver profitable and innovative solutions. Proficient in Telco technologies (SDH, IP Networking, MPLS, Microwave, etc.), with More ❯

projects or transformations. Knowledge of ServiceNow platform capabilities and deployment methodologies. Experience with portfolio management tools (e.g., ServiceNow PPM, Clarity, Jira, etc.). Expertise in governance frameworks (PMI, PRINCE2, ITIL, Agile/Scrum). Preferred: ServiceNow certifications (e.g., Certified System Administrator, Implementation Specialist). PMP, PgMP, or SAFe certifications. Experience managing multi-million-dollar budgets and vendor contracts. Skills & Competencies More ❯

An understanding of the LVS application portfolio (Dataweb; SPN; Q Mobile; VRM; Vantage Products). Ideally some exposure to Azure. IT Degree (or equivalent), CompTIA A+ (or equivalent) and ITIL v3 Foundation would all be an advantage. More ❯

and topologies. Strong written and verbal communication skills. Desirable: TOGAF framework knowledge or certification. Excellent stakeholder management and leadership skills. Ability to manage multiple tasks with precision and autonomy. ITIL-aligned support experience in business-critical environments. Security Clearance: Must be eligible for SC clearance (based in the UK for minimum of 5 years). If you have the relevant More ❯

complex technical skills Good customer service attitude Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred) Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python) ITIL knowledge – principles and application Ability to support and develop junior colleagues More ❯

its core the role involves helping implement and optimise D365 systems Experience required: Strong, understanding and competency of IT. E.g. cloud infrastructure, , integration methods, reporting and analytics, active directory, ITIL, customer support and change management. Excellent D365 product knowledge. E.g. modules, services, Developer tool suites, use cases, case studies. Prior experience in relevant role (e.g. support/development) using D365 More ❯

major project management methodologies (Agile, Prince2, etc.) WE'D ALSO LOVE IF YOU HAVE THESE: Working knowledge of the sales and marketing industry Sports & Entertainment experience preferred Understanding of ITIL processes Experience with the Power BI reporting suite WORKING CONDITIONS: Perm - London, Chiswick Park Mon-Fri, 9am-5pm More ❯

scale data environments Strong understanding of service management, with experience managing SLAs, vendors, and spend Great communication and stakeholder management skills—you can translate tech into impact Exposure to ITIL/service management frameworks (ideal but not essential) A proactive, improvement-focused mindset—we want someone who sees both the big picture and the technical details Why Join? Make a More ❯