24 of 24 ITIL Jobs in Berkshire

enterprise environment and possess strong knowledge of: Enterprise Infrastructure, Networks and End User Computing Microsoft 365, Azure and/or AWS IT Service Management (ITIL, Incident, Problem & Request Management) ServiceNow or similar ITSM tools Jira and Confluence IT security and compliance standards (ISO27001, Cyber Essentials, CIS) Service improvement, governance ...

Fulfilment Systems * Network Automation Tools * Netcracker * Inventory Reconciliation * Telecoms Asset Management * Fixed Network Operations * Mobile Network Operations * Cisco Networking * Nokia Transmission * Microwave Networks * CCNA * ITIL Foundation * Linux Administration Certification * Database Administration Certification * Telecoms Industry Certifications Key Traits: * Strong troubleshooting and fault-resolution capability * Highly analytical and detail-oriented * Proactive ...

processes and SLA adherence Familiarity with CAT5/fibre patching Full UK driving licence and eligibility for nuclear-licensed site clearance Desirable Skills & Certifications ITIL Foundation SCCM knowledge Microsoft and CompTIA certifications (A+, Network+, MCP) Behaviours Service excellence mindset; structured and methodical approach Team-oriented; promotes collaboration and knowledge sharing ...

Desirable Criteria Experience with the NEC Integrated Housing Management System. Local Government, Housing, or Public Sector experience. Knowledge of Housing Management processes and legislation. ITIL Foundation or higher certification. PRINCE2, Agile, MSP, or other project management qualification. Experience with cloud-based or SaaS applications. Membership of a relevant professional body ...

wholesale sector, familiarity with ERP/CRM platforms (such as NetSuite, Sage, or Phocas), reporting tools (Power BI), basic SQL queries, PowerShell, Linux, or ITIL/project methodologies. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional ...

driven environments. Knowledge of Windows operating systems and Microsoft technologies. Ability to prioritise and manage multiple incidents effectively. Desirable Experience supporting Microsoft 365 technologies. ITIL Foundation certification. Experience within secure or government environments. What We're Looking For Strong customer-focused approach. Excellent verbal and written communication skills. Positive, proactive ...

Oracle Partitioning * Exposure to Oracle RAC, Oracle RMAN, Oracle Data Guard * Knowledge of Oracle Weblogic, Oracle Service Bus, or other Application Server technology. * ITIL Foundation Skills: Communication Oracle Oracle DBMS SQLite Stakeholder management SC + NPPV3 Cleared Oracle PL/SQL and DBA Support Specialist - 12 months+ ...

environments (e.g. order submission, stock control, timesheet submission, job closing, etc.) Your competencies Experience in a Service Desk or Helpdesk environment Working knowledge of ITIL Incident Management and Request Fulfilment Excellent communication and customer service skills Basic technical knowledge of electronic security systems Understanding of windows opperating systems Technical knowledge ...

environment and in cooperation with executives. Completed university degree or comparable education/business experience CIISec Skills Framework GIS adopted frameworks and processes including ITIL, SAFe, DevSecOps, etc. Information security Governance and Management SECTION A (3). Information Risk management SECTION B3 (4). Secure Operations Management SECTION ...

able to demonstrate equivalent knowledge, skills and aptitude) · Member of a relevant professional body or chartered institute. · Relevant IT qualification or skills and experience (ITIL or similar). Technical Skills · Computer literate including experience of using IT systems and Microsoft Office software (e.g. Word, Excel, Outlook, Project & Visio). · Deployment ...

management systems. Desirable Knowledge of NSI, SSAIB, or similar accreditation requirements. Understanding of CCTV, access control, intruder alarms, and basic networking principles. ITIL Foundation or equivalent service management knowledge. Experience working with monitored security systems or ARCs. Your profile Personal Qualities Calm and professional under pressure. Customer-focused with strong ...

Include:Master’s degree (MBA, Health Informatics, or related field).Experience in clinical monitoring, project management, or clinical operations delivery.Relevant certifications (e.g., PMP, SAFe, ITIL, Agile).Work Environment:Work is performed in an office environment with exposure to electrical office equipment.Occasional drives to site locations with occasional travel both domestic ...

Managed Services environments Strong understanding of cloud infrastructure, networking and cybersecurity Experience delivering within Agile environments Knowledge of frameworks such as ISO 22301, NIST, ITIL or similar Excellent stakeholder management and communication skills Desirable certifications include TOGAF, CISSP, CBCP or equivalent. What's on Offer Up to £115,000 basic ...

complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office ...

ensure ITSM tooling hygiene Key Requirements Strong experience in IT service operations in an outsourced/MSP environment Deep hands-on experience across ITIL processes (Incident, Major Incident, Problem, Change) Proven track record managing major incidents and high-pressure situations Experience working with Service Desk and multi-supplier environments Strong ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

. Sole UK National status. Minimum of 5 years' experience in IT service delivery and/or IT change management. Strong experience operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding … solving abilities. High levels of professionalism and integrity when handling sensitive information. Proficiency with Microsoft Office applications. Qualifications Essential IT Service Management certification (e.g., ITIL v3/v4 ). Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline. PMP or other recognised project management qualifications. Experience ...

working with developers/vendors implementing fixes or improvements to systems Experience of LINUX and Microsoft Operating Systems Youll have the exposure to ITIL Methodologies The ability to explain complex technical issues in a simple, customer centric language You'll beable to attain NPV - SC level vetting Whats ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. A major element … initiatives. Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. Deliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders ...

understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgement when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. We are an equal opportunities employer We believe that diverse perspectives make ...

business-to-business sales experience, ideally within IT services, SaaS, consulting, or professional corporate training. Framework Knowledge: Familiarity with modern operational frameworks (such as ITIL, SIAM, or general ITSM) is highly advantageous, though not strictly mandatory. Strong Communicator: An exceptional relationship builder with a consultative, listener-first approach to sales ...

Line technical support across Trackside and Test Operations environments. Own incidents, requests and escalations through to successful resolution. Deliver technical solutions throughout the ITIL service lifecycle. Act as a technical SME, supporting colleagues and key business stakeholders. Identify opportunities to improve IT services, processes, reliability, security and performance. Ensure … Performance monitoring, availability monitoring and restoration 2–3+ years' experience in a senior IT Support/3rd Line Support role or equivalent Qualifications Essential ITIL Foundation (v3 or v4) CCNA certification or equivalent networking knowledge Degree or equivalent commercial experience Desirable Microsoft Certifications CCNA Certification Previous Formula 1 Trackside experience ...

information technology, Computer Science, or related field is preferred Hold a PMP (Project Management Professional) or related certifications. Relevant IT Service Management certifications (e.g. ITIL v3/4) Experience in IT service delivery and performance management Experience setting and managing SLAs/KPIs and in service operations using the ITIL ...

drive service integration and governance across a complex multi-supplier environment. This role will take ownership of end-to-end service delivery, supplier performance, ITIL process maturity, and continual service improvement across business-critical services. Key Responsibilities Define and implement the SIAM operating model, governance framework and service integration strategy … including 5+ years in SIAM or multi-vendor environments Strong knowledge of SIAM frameworks, operating models and governance structures Proven experience implementing and improving ITIL v3/v4 processes Experience managing complex supplier ecosystems and service integrations Strong understanding of cloud, infrastructure and application services Hands-on experience with ServiceNow ...