25 of 25 ITIL Jobs in Berkshire

verification (PCV) is completed and documented. 4. Risk, Change & Compliance Management Identify risks, interdependencies, and mitigation actions for all network releases. Ensure adherence to ITIL Change Management processes for CNI environments. Produce accurate release documentation, evidence packs, and audit logs. Support incident reviews and root cause analysis for failed ...

Experience operating within DevOps/CI/CD-driven delivery models p]:pt-0 [&> p]:mb-2 [&> p]:my-0'> Solid ITIL knowledge (v4 preferred) p]:pt-0 [&> p]:mb-2 [&> p]:my-0'> Confident running governance boards and Service Reviews ...

Skills and Qualifications: Strong financial acumen with experience in forecasting, budgeting, and cost analysis. Familiarity with IT service management (ITSM) frameworks, such as ITIL, is a plus. Excellent organizational skills to effectively manage onboarding processes and contract lifecycles. Outstanding communication and stakeholder management abilities for effective collaboration. Proficiency in data ...

architecture and design principles Circuit monitoring and management tools Bandwidth management and optimization Network security and compliance requirements Preferred Qualifications Telecommunications or networking certifications ITIL certification Experience with major global telecom providers Multi-lingual capabilities Background in network engineering Experience with cloud connectivity solutions ...

measure performance against KPIs, manage risks and issues, and build strong relationships with stakeholders to enable effective Change deployment. What youll bring? I hold ITIL v4 Foundation knowledge and understand Change Management principles. I am organised, delivery-focused, and strong in planning and time-management. I have Salesforce and ServiceNow ...

governance skills. Proficiency with tools such as Excel, MS Project, ADO, ServiceNow. Desirable Experience working in regulated industries (energy, utilities, finance). Knowledge of ITIL, SIAM, service transition frameworks, or managed service models. Understanding of Agile, Waterfall, and hybrid delivery approaches. Certifications such as PRINCE2, PMP, MSP, ITIL. Guidant, Carbon60 ...

remaining technically hands-on. You will design, implement, and support resilient enterprise infrastructure, ensuring stability, automation, and continuous improvement across services. Working within an ITIL/DevSecOps-based support model, you will engage directly with customers, produce high-quality documentation, and ensure critical systems remain secure, optimised, and highly available. ...

cloud-based Discovery on AWS, Azure, GCP. Knowledge of service mapping, ability to create and debug patterns for application services. Sound understanding of ITIL/ITSM processes, including incident, problem, and change management. Experience with high-availability, multi-tier architectures. Preferred : ServiceNow Certified Implementation Specialist Event Management ...

Authorised Person. Industry Knowledge: Previous experience in mission-critical data centres is essential, ideally supported by a data centre management certification or ITIL Foundation. Regulatory Familiarity: A comprehensive understanding of UK health and safety laws and ISO standards. Soft Skills: Excellent stakeholder management abilities and a proactive, analytical approach ...

switch configuration, SRX, vSRX firewall and policy config, Junos Space, Security Director, Apstra. * Experience in IT service management and delivery based on ITIL service management standards. * Experience working with Juniper Virtual Chassis and Clustering technology * Experience with configuring/troubleshooting EVPN/VXLAN on Juniper equipment. * Experience of configuring ...

Identify and define requirements for new services Manage the service delivery team Requirements: Service Delivery Director experience on major defence programmes MoD customer knowledge ITIL experience Agile working DV Cleared This is a fantastic contract opportunity for a Senior Service Director to get stuck into a major mission-critical programme ...

Whatfix Academy certification Power Automate or Power Platform fundamentals Beneficial: Power BI/data visualisation certifications Microsoft 365 adoption or change management certifications ITIL Foundation Why Join Us? Shape the future of Digital Employee Experience across a global Digital Workplace platform. Work with cutting-edge DEM, automation, and DAP technologies. ...

positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues ...

respond to incidents and requests using workflow management tools. Knowledge and Qualifications Required: Degree or higher educational qualification, coupled with significant IT experience. ITIL certification (minimum foundation level; higher preferred). Industry-recognised technical certification in database administration. Experience Required: Extensive experience in Oracle 12-19C Database ...

switches, firewalls) and cabling standards. Ability to work independently and follow detailed technical instructions from remote teams. Familiarity with ticketing systems like ServiceNow and ITIL processes is a plus. Excellent communication and coordination skills . Preferred Certifications: CCNA or equivalent networking certification. Data Center or hardware vendor certifications (e.g., Dell ...

maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? To deliver ITIL-aligned Capacity, Configuration and Asset Management, the role assesses the impact of all changes on the Capacity Plan and on service performance. It ensures proactive, cost ...

Administration Oracle ASM Oracle RMAN Oracle GoldenGate UNIX experience, to include basic administration and KSH shell scripting Oracle Enterprise Manager MS SQL Server ITIL (equivalent, or experience working in an environment with Change/Release Management processes) click apply for full job details ...

central IT, infrastructure, and IT teams on, security, and service delivery matters, adhering to corporate requirements. Work with third-party suppliers in line with ITIL Supplier Management, including vendors supporting virtualisation platforms and infrastructure services. Escalate complex or high-impact incidents while retaining ownership through resolution. Profile: Technical Skills Strong … networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Wi-Fi) including network hardware installation and commissioning. Experience working with ITSM tools in an ITIL-based environment. Windows & Linux environments Active Directory & user management Hands-on experience with virtualisation technologies (e.g. VMware vSphere, Microsoft Hyper-V, or equivalent) Hands-on experience ...

busier periods. Excellent communication, organisation, and multitasking skills. Familiarity with PSA/ITSM platforms (Halo ideal, AutoTask/ConnectWise great too). Understanding of ITIL principles. Full UK driving licence Nice to have: Azure experience, Backup tech (Acronis etc.), WatchGuard/similar firewall exposure Experience in ISO environments Previous project … Gianluca @ circlerecruitment (dot) com for a confidential chat. Keywords: Helpdesk Team Leader, IT Team Lead, MSP, Service Desk Manager, Microsoft 365, Azure, ITIL, Halo PSA, Windsor, Berkshire, Slough, Staines, Managed Services Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus ...

/iPaaS (e.g., Salesforce/CRM, SAP, SAP CPI/Informatica); ability to read and troubleshoot interface files and APIs. Service management and governance: ITIL processes for Incident/Problem/Change, CAB readiness, release/hotfix planning, and regression testing. Stakeholder management and communication: working with Sales Operations, Finance … with reporting/analytics in SAP Commissions and downstream data warehousing. Scripting/automation for operational efficiency (e.g., file checks, reconciliations, alerting). Certifications: ITIL v3/v4, PMP/Prince2, or equivalent service/project management credentials. Understanding of compliance frameworks (SOX), data privacy, and audit controls in compensation ...

infrastructure and applications. Excellent communication and stakeholder management. Ability to stay calm under pressure. Analytical thinking and problem solving mindset. Experience with ITIL frameworks (especially Incident, Problem, Change). Essential skills/knowledge/experience: Have worked as Major Incident manager for atleast 6-10 yrs. Knowledge of other ITIL … verbal) Ability to work under pressure in a highly demanding environment. Expertise in ServiceNow and MIM workbench Desirable skills/knowledge/experience: ITIL V3 foundation certified Knowledge of Problem Management, BCP/DR, Reporting, Availability, Capacity, Continual service improvement ...

during CAB meetings * Maintain accurate process documentation and reporting Requirements * 6-10+ years' experience working as a Major Incident Manager * Strong knowledge of ITIL processes, particularly Incident, Change, and Problem Management * Experience working in high-pressure operational environments * Strong understanding of IT infrastructure and applications * Excellent written and verbal … problem-solving abilities * Experience using ServiceNow and MIM Workbench * Typing speed of 45 WPM or higher * Comfortable supporting Change Analyst responsibilities when required Desirable * ITIL V3 Foundation certification * Knowledge of Problem Management, BCP/DR, Reporting, Availability, Capacity, or Continual Service Improvement This is an excellent opportunity to join ...

everything in top shape. Want to come and be a part of it? What will you be doing? As Change Manager, youll support the ITIL-based Change Management process to ensure efficient handling of technology changes, minimising service disruption and improving operational stability for MGroup and its customers. Youll govern … continual improvement. Collaborating across teams, youll ensure changes are planned, tested, and deployed effectively. Youll manage stakeholder relationships, support onboarding, and ensure compliance with ITIL and ISO standards. Youll deliver change reports, maintain accurate records in ITSM, and act as a subject matter expert. Regular on-site engagement near customer ...

switch configuration, SRX, vSRX firewall and policy config, Junos Space, Security Director, Apstra. Experience in IT service management and delivery based on ITIL service management standards. Experience working with Juniper Virtual Chassis and Clustering technology Experience with configuring/troubleshooting EVPN/VXLAN on Juniper equipment. Experience of configuring … JNCIS-DC (preferably JNCIP-DC), JNCIA-SEC Good technical investigation and problem-solving skills. Experience in IT service management and delivery based on ITIL service management standards. Ideally experience of working in a secure environment. Data Centre experience advantageous. Working to high personal standards in environment, safety, health, security ...

Administration * Oracle ASM * Oracle RMAN * Oracle GoldenGate * UNIX experience, to include basic administration and KSH shell scripting * Oracle Enterprise Manager * MS SQL Server * ITIL (equivalent, or experience working in an environment with Change/Release Management processes). * Strong skills in verbal and written communication including the writing and reviewing … Experience of working effectively as an individually, or as part of a highly motivated small to medium sized teams in an * Infrastructure/Application ITIL based support environment * Experience of supporting business critical real-time systems, ensuring high levels of availability through your direct * actions. * Demonstration of accountability ...