client and server operating systems Experience with Microsoft 365 products (Office365, SharePoint, Teams, Exchange Online, etc.) Good understanding of computer systems, mobile devices and other tech products Knowledge of ITIL Incident Management best practices It would be a real bonus if you have: Working experience in a global context is a plus Exceptional analytical and problem-solving skills Advanced collaboration More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
proactive approach with the ability to lead by example Desirable Skills Previous experience in a leadership or mentoring role Exposure to bespoke or custom-built software systems Understanding of ITIL or similar frameworks Azure Authentication experience Why Apply? Competitive salary based on experience Opportunity to lead a disciplined and capable team Influence the direction of IT strategy and systems Supportive More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
proactive approach with the ability to lead by example Desirable Skills Previous experience in a leadership or mentoring role Exposure to bespoke or custom-built software systems Understanding of ITIL or similar frameworks Azure Authentication experience Why Apply? Competitive salary based on experience Opportunity to lead a disciplined and capable team Influence the direction of IT strategy and systems Supportive More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Reed
a proven ability to operate in complex environments. Experience in financial planning and IT asset lifecycle management, particularly for high-volume assets like end-user devices. Working knowledge of ITIL and ERP systems (e.g., Oracle Fusion), especially within procurement and asset management functions. Ability to lead change and influence others, with a track record of motivating teams and improving ITAM More ❯
investigations and resolution. Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile. It is essential to be familiar with AWS, and only those with hands-on experience with AWS will be considered. This role has been deemed Outside More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
systems such as Service Now, JIRA or equivalent Desirable Skills Experience in an Investment Management environment Understanding of Charles River Investment Management System (CRIMS) Understanding of Enterprise Scheduling Systems ITIL v4 Foundation ITIL Service Operations Powershell Scripting or equivalent Scripting language Network understanding including Telnet We are proud to be a Disability Confident Committed employer. If you have a disability More ❯