4 of 4 ITIL Jobs in Midlothian

emerging technologies. Key Skills & Experience Proven experience supporting enterprise solutions on Microsoft 365 and Azure. Strong background in 3rd Line Incident Management and ITIL principles. Expertise in On-Premise Windows Infrastructure (AD, Group Policy, DNS, DHCP). Experience working within project teams. Excellent communication skills and ability to support ...

enterprise-scale environments. Strong knowledge of Red Hat Enterprise Linux (RHEL) or similar distributions. Proficiency in shell scripting (Bash, Korn) and automation. Familiarity with ITIL processes , change management, and incident resolution. Experience with high-availability systems , clustering, and performance tuning. Exposure to cloud platforms (Azure or AWS) is desirable. Excellent ...

aggregation, forecasting, optimization, scheduling, and dispatch. Participate in 24x7 on-call rotation to handle priority incidents and ensure continuous system availability. Ensure adherence to ITIL processes for incident, problem, and change management Required Qualifications: Bachelor's degree in Electrical Engineering, Computer Science, or related field (or equivalent work experience). … integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such as ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency ...

prioritising incidents, requests, & escalations accordingly Work well within the client environment Ensure that all activity is accurately documented and recorded in line with ITIL practises Contribute to the creation and up-keep of Knowledge Base Articles Be comfortable working in a highly regulated environment, adhering to local and global policies … skills Experience of supporting all Windows operating systems Experience of supporting Microsoft Office suites including Office 365 Experiencing working in a highly regulated/ITIL environment, with appropriate service/ticketing systems Proficiency with Network Infrastructure e.g. switches, routers, APs, patching, network architecture knowledge Server Hardware support experiencing (racking & providing ...