1 to 25 of 53 ITIL Jobs in Milton Keynes

device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To More ❯

JAMF knowledge would be a plus. Knowledge of scripting languages or programming skills would be a plus. At least 2 years of experience in IT Service Management is required. ITIL v.4 Foundation certification is a plus. Proven experience as a Delivery Lead or similar role, delivering a customer service. Strong understanding of automation or software development cycle. At least More ❯

Deep knowledge of Windows Server, Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup/recovery systems (e.g., Veeam More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

Deep knowledge of Windows Server, Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup/recovery systems (e.g., Veeam More ❯

Deep knowledge of Windows Server, Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup/recovery systems (e.g., Veeam More ❯

Deep knowledge of Windows Server, Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup/recovery systems (e.g., Veeam More ❯

Ability to communicate effectively with technical teams and senior business stakeholders. Certifications (Preferred): VMware Certified Professional (VCP), Microsoft Certified Solutions Expert (MCSE), Cisco CCNP, AWS/Azure Solutions Architect, ITIL Foundation. You must be eligible to work in the UK and possess excellent communications/stakeholder skills couple with a logical and methodical approach to technology. More ❯

Essential IT related degree or equivalent qualification/relevant experience Understanding of Information Security principles. Desirable CISSP, CISM or Security + Certification Industry standard IT qualifications e.g. Microsoft, Cisco, ITIL Knowledge of the Data Protection Act Experience Essential A working Knowledge of Health Computing Systems or a similar large organisation and data structures. Experience with network and switch technologies such … Essential IT related degree or equivalent qualification/relevant experience Understanding of Information Security principles. Desirable CISSP, CISM or Security + Certification Industry standard IT qualifications e.g. Microsoft, Cisco, ITIL Knowledge of the Data Protection Act Experience Essential A working Knowledge of Health Computing Systems or a similar large organisation and data structures. Experience with network and switch technologies such More ❯

of IT systems, including Windows OS, Microsoft Office, and networking fundamentals Ability to work under pressure and meet SLAs A collaborative team player with a problem-solving mindset Desirable: ITIL Foundation certification Experience supporting enterprise environments Familiarity with remote support tools and service management platforms (e.g., ServiceNow) About us With over 20,000 employees across the globe, we work at More ❯

ServiceNow application, with experience in platform delivery and enhancement. Experience focusing on ServiceNow IRM, GRC, and BCM modules. Certifications such as ServiceNow Certified Administrator, ServiceNow Certified Implementation Specialist, and ITIL Foundation. Additional certifications in GRC, SecOps, HR, CSM, FSM, CMDB, ITOM, Service Portal, ITAM, Discovery, PPM, or PA are advantageous. Strong communication skills, ability to present solutions to customers including More ❯

support roles, including proficiency with ITSM tools such as Jira. Prior experience in Service Management within a dynamic IT environment, with a sound understanding of and exposure to the ITIL Service Management Framework to ensure the delivery of high-quality services and continuous improvement. Exceptional attention to detail, coupled with excellent written and verbal communication skills. Proven analytical thinking skills More ❯

record of practical experience of formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/PowerPoint) About us With over More ❯

/DHCP), understanding of routers & switches Excellent problem-solving and communication skills. Ability to work under pressure and manage multiple tasks. Any MSP experience or IT certifications (MS, CompTIA, ITIL) would be a bonus. Benefits: Group Income and Life Insurance Perkbox Personal Development Days Ride to work scheme Exam success rewards Pension contribution Employee Assistance Programme Certification investment & training If More ❯

and ITSM tools. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and manage multiple priorities. Relevant certifications (e.g., CompTIA A+, Microsoft MCSA, ITIL) are a plus. #J-18808-Ljbffr More ❯

/DHCP), understanding of routers & switches Excellent problem-solving and communication skills. Ability to work under pressure and manage multiple tasks. Any MSP experience or IT certifications (MS, CompTIA, ITIL) would be a bonus. Benefits: Group Income and Life Insurance Perkbox Personal Development Days Ride to work scheme Exam success rewards Pension contribution Employee Assistance Programme Certification investment & training If More ❯

You will be report to the Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must have a MCP certification along with at least 5 years experience of desktop and application rollouts Ability to think creatively and problem solve and ability to More ❯

skills and experience required: As the Service Transition Manager you will possess previous experience in a Service Transition role and of working on a large and complex IT estate ITIL experience Experience of working with the ITSM tool ServiceNow (desirable) Project management knowledge (desirable) Possess experience of operating IT systems within government environments (desirable) Demonstrable record of delivering results and More ❯

Storage Including Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation Or Onsite support experience Experience in the implementation or management of company policies and procedures CCNA, VCP, MCP, NCDA is desirable Experience with Incident Management, Problem Management, Change More ❯

Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. More ❯

management and service delivery concepts, delivery assurance principles, and procedures. Knowledge of the ServiceNow platform. Certifications such as Prince2 or equivalent, Scrum Master or equivalent, ServiceNow Certified Administrator, and ITIL Foundation are desirable. Excellent communication skills, ability to present to customers including C-Suite executives, and strong service leadership focus. Ability to work independently or in a team, manage timelines More ❯

Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. Please be aware this advert will More ❯

strategy, values and core behaviours. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical understanding. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Desirable: Knowledge of operating IT systems within Government environments ITIL Intermediate qualified in Service Transition and/or Release Control Validation Experience of working with ServiceNow More ❯

Experience with Omnissa Workspace One, Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impactand you want to grow within a company that values innovation More ❯

knowledge of cloud functions - particularly Microsoft Azure. Experience with O365, Okta SSO, network comms, and cloud security tools like Zscaler or Cisco SSE. A pragmatic and proactive approach to ITIL-based service management and a sound understanding of security best practices, audits, and compliance. Strong communication skills - able to influence, lead, and collaborate with both technical teams and business stakeholders. More ❯