5 of 5 ITIL Jobs in Newcastle upon Tyne

across platform services Align infrastructure delivery with product roadmaps and platform strategy Support critical national infrastructure tasks including: Deployments Incident, problem, and change management (ITIL-aligned) Continuous service improvement Use and integrate ServiceNow (or successor platforms) for operational governance Diversity & Inclusion At Scrumconnect Consulting, we believe diversity drives innovation. ...

AZURE and On-Premise environments - Level 3 support for Windows Server - Previous involvement in the design, delivery and documentation of Cloud solutions - Worked with ITIL processes - Strong MS AZURE knowledge and background (Virtual Networking/Operating Systems/Security) - Cloud Architecture & Governance - Azure Framework - Azure Back-up/Recovery Services ...

AZURE and On-Premise environments - Level 3 support for Windows Server - Previous involvement in the design, delivery and documentation of Cloud solutions - Worked with ITIL processes - Strong MS AZURE knowledge and background (Virtual Networking/Operating Systems/Security) - Cloud Architecture & Governance - Azure Framework - Azure Back-up/Recovery Services ...

team. Act as the primary contact for stakeholders regarding IT service issues, ensuring clear communication and solutions that meet business needs. Implement and embed ITIL best practices to drive consistency, service excellence and improved customer satisfaction. Identify opportunities for process improvements and lead initiatives that enhance service efficiency and overall ...

documentation, including service models, processes and diagrams* Establish and operate Service Transition governance in alignment with service design and project framework CORE SKILLS: Formal ITIL v3/4 qualification [Foundation Certificate] Essential experience of ITIL Service Management framework within a large-scale, global enterprise environment. Experience of managing service transitions ...