1 of 1 ITIL Jobs in Orpington

monthly service reports and hold client review meetings. Handle complaints, escalations, and continuous service improvements. Maintain service catalogue, configuration documentation, and knowledge base. Apply ITIL-based service management practices to drive efficiency and consistency. What Were Looking For Strong track record in IT service delivery and client account management. Excellent … communication and stakeholder management skills. Experience managing or supporting technical teams in a service-led environment. Knowledge and practical use of ITIL frameworks. Able to work full-time from the office during probation, with hybrid options thereafter. Whats on Offer A leadership role with real client impact and operational influence. More ❯