IT Support Team Leader
- Hiring Organisation
- New Appointments Group
- Location
- Rayleigh, Essex, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £65000/annum
processes and enhance service delivery. Producing service reports and performance metrics for senior management. Supporting the delivery of IT projects and system improvements. Promoting ITIL best practice and a culture of continuous service improvement. The Candidate The ideal candidate will have previous experience leading an IT Support or Service Desk … able to demonstrate: Proven experience in an IT Support Team Leader, Service Desk Team Leader or similar leadership role. Strong working knowledge of ITIL frameworks and ITSM best practices. Experience implementing or supporting ITSM/helpdesk platforms. Knowledge of Microsoft Azure infrastructure, including cloud migration and Azure Landing Zones. Experience ...