7 of 7 ITIL Jobs in Salford

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

and customer satisfaction. Executive Report Writing: Ability to produce clear, concise, and impactful reports for senior and executive management, translating complex technical issues into understandable insights and actionable recommendations. ITIL V4: In-depth knowledge of ITIL V4 practices, including incident management, problem management, change management, and service level management. Certification in ITIL V4 is highly desirable. Technical Proficiency: Familiarity with More ❯

integrity of business operations while facilitating change in a high-velocity DevOps environment. Define, document, and implement Standard Changes (pre-approved, low-risk changes), ensuring they are aligned with ITIL 4 practices and are continuously optimised for speed and efficiency. Collaborate closely with DevOps teams to align change management processes with Continuous Integration/Continuous Deployment (CI/CD) pipelines … business impact. Who you are Strong knowledge of DevOps, high-velocity environments with an understanding of CI/CD processes and their impact on Change Enablement. Deep expertise in ITIL service management practices, including incident, event, asset, configuration, problem, change and release Management. Strong experience leading and governing change processes to ensure that changes are well-planned and executed with More ❯

plans. Maintain service introduction processes and documentation. Support infrastructure tasks for product changes. Provide general application support, configurations, installations, and troubleshooting. Key Skills/Qualifications needed for this role: ITIL Practitioner certification (high desirable) Excellent problem-solving, judgment, high emotional intelligence, and interpersonal skills. Experience in cross-functional technical and business roles, especially in dynamic corporate environments. Ability to hold More ❯

and work efficiently to restore service as quickly as possible. Who you are Demonstrable experience in leading Critical and Major Incidents in complex environments, with a strong understanding of ITIL-based Incident Management. Proven ability to coordinate cross-functional technical teams and third-party suppliers during high-pressure situations. Strong knowledge of Problem Management, including root cause analysis and developing More ❯

MS Products and Licensing. * Good understanding of O365, Active Directory, Azure AD Connect, and Azure AD. * Ability to articulate technical scenarios and solutions in non-technical language. * Understanding of ITIL and other business and IT methodologies. M365 Engineer In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first More ❯

Microsoft Intune, Microsoft Teams, Group Policy, and basic network and hardware diagnostics. Knowledge of anti-virus tools, end-user security, and Service Desk procedures is important. Familiarity with ITIL principles is a strong advantage. We offer a range of benefits to support your well-being and career growth, including: 25 days holiday (pro-rata for part-time), plus bank holidays More ❯