15 of 15 ITIL Jobs in Sussex

solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications … expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit More ❯

networks, IT infrastructure, Infrastructure, service level agreements, Asset management etc) Familiarity with information management practices, system development life cycle management, IT services management, infrastructure and operations, and EA and ITIL frameworks Technical IT (security, transaction processing, user interface, data management, Operating Systems Services) Ability to design innovative solutions whilst adhering to strong security constraints. Interpersonal Skills Ability to engage and More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

the insurance application infrastructure. Extensive working with third parties Working knowledge of Linux. Developing such skills as are necessary to support new technologies Personal workload management in support of ITIL Incident and Problem Management, through use of ticketing systems. Adherence to ITIL Change Management processes. Good technical authoring and procedure writing skills. Flexible working hours, with frequent need to work More ❯

. Familiarity with additional tools like Power Pages, Power BI, Azure Portal, and Power Virtual Agent (desirable). Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable). ITIL awareness and experience using IT service management tools (desirable). ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

heart of driving a user-first culture. You'll also support demand forecasting, oversee delivery frameworks, and help demonstrate the real value of tech delivery, all while aligning with ITIL v3 best practices. Day to day As an EUX & Delivery Analyst, you will support demand forecasting and coordinate the structured delivery of small-scale initiatives, ensuring alignment with Statements of … Customer Satisfaction (CSAT) measurement framework, while assisting in analysing CSAT data, trends, and sentiment to identify areas for service improvement. Support a culture of continual service improvement based on ITIL v3 principles and work with Service Owners to implement improvements based on data-driven insights. Collaborate with business units and technology teams to anticipate future demand, along with third-party … data-driven insights and analysis to inform technology investment decisions. This involves gathering and interpreting customer satisfaction (CSAT) data, identifying trends, and contributing to service improvement initiatives aligned with ITIL v3 best practices. About you We're looking for someone with ITIL certification (Foundation or higher, e.g. ITIL v3 or v4 certification) and a passion for improving end-user experiences. More ❯

Science or related discipline (Master's preferred) Minimum of 10-15 years' IT experience, including 5+ years in senior IT leadership roles Strong knowledge of IT service management frameworks (ITIL) and supporting tools Familiarity with ERP, CRM and construction management platforms Deep understanding of governance, cybersecurity, risk management, and data compliance (GDPR, UKDPA) Experience in budget ownership, commercial vendor negotiation More ❯

Daily Rate: GBP 454.00 Job Type: Contract Technologies: Windows O/S MS SQL DBA Clustered Server Environments Storage Area Networks Active Directory VMware vSphere Linux Data Centre Builds ITIL SAP Basis Web Site Management Networking Load Balancing Middleware Management Redis MPLS TCI/IP Ethernet Networks Switches Routers Firewall Endeavour Recruitment is seeking an experienced Infrastructure Engineer for their … Operating Systems MS SQL DBA Clustered Server environments Storage Area Networks Active Directory VMWare v-Sphere Support handovers and service transition Change & Problem tool/process implementation Experience in ITIL Used to working in Matrix organisations and with multiple vendors Expected Skill Base: SAP Basis Web Site Management Networking Middleware Management Redis Back Up Technologies MPLS TCP/IP Ethernet More ❯

business and Service & Operation Manager to ensure processes bring value to all business directorates and where required identify continual service improvements. About you We're looking for someone with ITIL certification (Foundation or higher, e.g. ITIL v3 or v4 certification) and a strong grasp of enterprise platforms like ServiceNow and PowerBI. In addition to this, you will also have the More ❯

clearance. Qualifications and Experience Knowledge of IT infrastructure components such as hardware, databases, and networks. Understanding of IT concepts and architectures. Awareness of business-critical incidents and their impact. ITIL intermediate qualifications; ITIL Expert preferred. Experience in airport environments is highly desirable. Additional Information All applicant information will be kept confidential in accordance with EEO guidelines. More ❯

We'd also love for you to demonstrate the following: A solid understanding of financial forecasting, budgeting, and cost control, ideally within a technology or digital environment. Either an ITIL qualification or hands-on experience applying FinOps principles to manage technology costs and drive financial efficiency. A degree or equivalent practical experience in Finance, IT, Business, or a related field. More ❯

lead for GDPR compliance activities within the business. Provide direct support to users, ensuring prompt and professional issue resolution. Key Skills & Knowledge: Strong background in IT service management (preferably ITIL-based) Deep understanding of governance, risk, and compliance frameworks Demonstrated success in delivering efficient, secure IT operations Expertise in data protection, cybersecurity, and risk mitigation Ability to align IT with More ❯

VMware NSX Looker Studio Load Balancing Google Apps Suite GCP/GCVE Active Directory Progress OpenEdge 4GL database Required Qualifications: RHCE (Red Hat Certified Engineer) certification 4 Desirable Qualifications: ITIL V3/4 certification If you're passionate about Linux systems with a focus on AAP engineering and ready to take on a challenging role in a dynamic environment, we More ❯

this capability from the ground up Own the lifecycle of IT assets-from procurement to disposal Maintain and manage the CMDB (ServiceNow) Ensure compliance with software licensing Collaborate across ITIL practices (Service Desk, Change, Problem Management) Provide reports and insights on asset utilisation and cost optimisation Identify automation opportunities for real-time tracking What You'll Bring: Strong Understanding of … ITIL (v4 preferred) Deep familiarity with the Service Configuration Management and IT Asset Management (ITAM) practices. Understanding of how CMDBs (Configuration Management Databases) support incident, problem, change, and release management. Practical Experience Establishing or Overhauling CMDB/IT Asset Management system. You can distinguish between CI (Configuration Item) types, relationships, and levels of control. Tooling Expertise: Experience with ServiceNow, or More ❯

of working within a software delivery lifecycle as part of multiple project teams. Experience in the financial sector preferred but not essential. Knowledge of/experience in ITIL (Information Technology Infrastructure Library). Awareness of IT Data Security standards. Experience in SQL Server and high-level database design. Knowledge of/experience in enterprise development technologies and tools. What We More ❯