2 of 2 ITIL Jobs in Walsall

Essentials Plus, ISO 27001, and security best practices. Experience with ERP/MRP environments is advantageous. Relevant certifications such as CompTIA Network+, Security+, or ITIL Foundation are desirable. Full UK driving licence and willingness to travel between UK sites. Personal Attributes Strong leadership and ownership mindset. Customer-focused with ...

Leading a team of IT Technicians, youll provide hands-on support, guidance and direction, ensuring an outstanding service is delivered in line with established ITIL-aligned processes. If youre passionate about service excellence, thrive in a fast-paced environment, and enjoy developing others while remaining hands-on with technology … required. Required profile We're looking for someone who has: Experience leading, mentoring or developing others within a technical team. A strong understanding of ITIL principles and service management best practice and a minimum of ITIL4 Foundation certification or SDI (Service Desk Institute) qualification. Proven experience working within a busy ...