Service Delivery Manager
- Hiring Organisation
- Hays Technology
- Location
- Windsor, Berkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £48000 - £51000/annum £48,000 - £51,000
driving continual service improvement. You will work closely with your team identifying opportunities to enhance service delivery through improved processes, emerging technologies and embedding ITIL best practice, including the management of service requests, incidents and problems, ensuring that all tickets are appropriately prioritised, escalated and resolved in line with agreed … positive impact. You will have strong leadership skills to develop your team's technical knowledge and be able to demonstrate your previous experience implementing ITIL best practice. You will possess excellent people management skills, with a proven ability to develop high-performing support teams and deliver exceptional customer service. ...