4 of 4 ITIL Jobs in Worksop

problem-solving and analytical abilities, with a customer-oriented approach to service delivery Leadership skills, with experience in mentoring and developing high-performing teams Certifications (Desirable but not required): ITIL Foundation or Practitioner certification, Cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Data Engineer, etc.), and Project management certifications (e.g., PMP, Prince2) What you'll get in return More ❯

Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving 3rd Line Incidents. Troubleshooting Networking Incidents - SD-WAN, Wi-Fi, Aruba, Cisco, Networking. ITIL Framework - aligning to the ITIL Framework - SLAs, Incident & Raising IT Change Requests etc Skills Experience Required: 3rd Line IT Support - must have strong 3rd line IT Support experience. Strong Incident … Third Parties - managing the process - ensure all Incidents & Requests are passed to Third Parties when required - managed in a professional & timely manner - ownership of the resolution to agreed closure. ITIL Practices - understanding of ITIL Best Practices - Incident Management, Raising IT Changes etc. Collaborative Approach to Teamwork. Excellent Communication Skills. Desirable Experience: Cloud - AWS or Azure experience. Citrix Support. Benefits Package … Active, Azure Active Directory, MCM, Print Services, Entra, InTune, AutoPilot, IDP, Identity Provider Platform, SD-Wan, LAN, Networking, Aruba, Cisco, Network, Switching, Routing, Firewalls, Fortinet, SSL Certificate, Incident Management, ITIL, IT Support, 3rd Line IT Support, Nottinghamshire, Nottingham, Derbyshire, Sheffield, Nottinghamshire, Permanent, T6/MN/1239372. More ❯

development and testing lifecycles, including Agile methodologies, is desirable Degree in Computer Science, Information Technology, or a related discipline (or equivalent experience) Certifications in relevant tools or frameworks (e.g. ITIL, DevOps, or cloud platforms) are advantageous If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get More ❯

and testing lifecycles, including Agile methodologies, is desirable. Degree in Computer Science, Information Technology, or a related discipline (or equivalent experience). Certifications in relevant tools or frameworks (e.g., ITIL, DevOps, or cloud platforms) are advantageous. If this sounds like you, join us and grow with Greencore, driving our future success. What you'll get in return Competitive salary and More ❯