2 of 2 ITIL Jobs in the Highlands

customer-focused approach. Desirable PowerShell scripting and automation experience. Knowledge of Microsoft Copilot technologies. Linux administration exposure. Awareness of Cyber Essentials, ISO 27001, ITIL, or related governance frameworks. Relevant Microsoft or technical certifications. Job responsibilities Provide 2nd and 3rd line technical support across Microsoft-centric customer environments, ensuring excellent service ...

Awareness: Experience or familiarity with integrations hosted on Azure VMs or similar cloud-based infrastructure. Incident and Change Management: Experience supporting integrations within an ITIL-aligned operational environment. Communication Skills: Strong verbal and written communication skills, with the ability to explain integration issues to both technical and non-technical stakeholders ...