ITIL Job Trends in the Highlands

ITIL (Information Technology Infrastructure Library)
Scotland > Highlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the Highlands requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 1 March 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Mar 2026
Same period 2025 Same period 2024
Rank 8 - -
Rank change year-on-year - - -
Permanent jobs citing ITIL 5 0 0
As % of all permanent jobs in the Highlands 6.94% - -
As % of the Processes & Methodologies category 11.90% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £35,000 - -
Median annual salary (50th Percentile) £36,000 - -
75th Percentile £37,000 - -
90th Percentile - - -
Scotland median annual salary £38,000 £45,000 £50,000
% change year-on-year -15.56% -10.00% +3.08%

All Process & Methodology Skills
Highlands

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Highlands.

Permanent vacancies with a requirement for process or methodology skills 42 6 28
As % of all permanent jobs advertised in the Highlands 58.33% 66.67% 87.50%
Number of salaries quoted 18 4 7
10th Percentile £32,000 £29,475 £32,100
25th Percentile £35,750 £34,313 £41,125
Median annual salary (50th Percentile) £38,000 £40,000 £45,500
Median % change year-on-year -5.00% -12.09% -
75th Percentile £50,000 £43,063 £62,250
90th Percentile £51,125 £43,175 £62,500
Scotland median annual salary £45,000 £55,000 £52,500
% change year-on-year -18.18% +4.76% -8.70%

ITIL
Job Vacancy Trend in the Highlands

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in the Highlands.

ITIL job vacancy trend in the Highlands

ITIL
Salary Trend in the Highlands

Salary distribution trend for jobs in the Highlands citing ITIL.

Salary distribution trend for jobs in the Highlands citing ITIL

ITIL
Job Locations in the Highlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Highlands region over the 6 months to 1 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Alness - 4 - -
Inverness - 1 £36,000 - 1
ITIL
Scotland

ITIL
Co-Occurring Skills & Capabilities in the Highlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (80.00%) Microsoft Office
Cloud Services
1 4 (80.00%) Microsoft 365
Communications & Networking
1 1 (20.00%) Cisco Firepower
1 1 (20.00%) Firewall
1 1 (20.00%) LAN
1 1 (20.00%) MPLS
1 1 (20.00%) Network Security
1 1 (20.00%) NGN
1 1 (20.00%) SD-WAN
1 1 (20.00%) VLAN
1 1 (20.00%) VPN
1 1 (20.00%) WAN
1 1 (20.00%) Wireless
1 1 (20.00%) WLAN
General
1 4 (80.00%) Back Office
1 4 (80.00%) Social Skills
2 1 (20.00%) Public Sector
Job Titles
1 4 (80.00%) Desktop Engineer
1 4 (80.00%) Desktop Support
1 4 (80.00%) Desktop Support Engineer
1 4 (80.00%) Support Engineer
2 1 (20.00%) Network Engineer
2 1 (20.00%) Network Operations Engineer
2 1 (20.00%) Operations Engineer
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows 10
Processes & Methodologies
1 4 (80.00%) Analytics
1 4 (80.00%) Continuous Improvement
1 4 (80.00%) Customer Acquisition
1 4 (80.00%) Customer Experience
1 4 (80.00%) Customer Service
1 4 (80.00%) Cybersecurity
1 4 (80.00%) Patch Management
1 4 (80.00%) Software Deployment
1 4 (80.00%) Ticket Management
2 1 (20.00%) Load Balancing
2 1 (20.00%) Network Segmentation
Qualifications
1 5 (100.00%) SC Cleared
1 5 (100.00%) Security Cleared
2 4 (80.00%) CTC Cleared
2 4 (80.00%) Degree
3 1 (20.00%) CCNP
3 1 (20.00%) Cisco Certification
Quality Assurance & Compliance
1 4 (80.00%) SLA
Vendors
1 5 (100.00%) Cisco
2 1 (20.00%) CheckPoint
2 1 (20.00%) Fortinet
2 1 (20.00%) Palo Alto