Bash, or PowerShell to streamline monitoring, alerting, and recovery workflows. Knowledge of FIX, market data, and order routing protocols in a trading environment. Exposure to observability platforms such as ITRSGeneos, Prometheus, Grafana, or custom telemetry stacks. Comfortable working across Linux systems, hybrid infrastructure, and global production environments. Excellent communication and reporting skills, with ability to translate technical More ❯
Bash, or PowerShell to streamline monitoring, alerting, and recovery workflows. Knowledge of FIX, market data, and order routing protocols in a trading environment. Exposure to observability platforms such as ITRSGeneos, Prometheus, Grafana, or custom telemetry stacks. Comfortable working across Linux systems, hybrid infrastructure, and global production environments. Excellent communication and reporting skills, with ability to translate technical More ❯
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so … committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role The Customer Success Manager (CSM) will play … a pivotal role in ensuring ITRS customers achieve maximum value from their investment in our solutions. You will be based in our London Shoreditch office (hybrid 2 days per week) and within our growing Customer Success function, reporting directly to the Global Head of Customer Success. The CSM will be a trusted partner to clients, understanding how they use More ❯
