Function: Customer Solutions and Success - Financial Services Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing. Our headquarters are in Shoreditch - London's tech hub - with … the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role ITRS are looking for an experienced Customer Solutions Engineer for the team. You will help accelerate our sales initiatives. Reporting to our Global Head of Customer Engineering as part of … a Customer Solutions, Pre-Sales or Sales Engineering role. 1+ years of working experience in Application Performance Management (APM) and AIOps. Experience using or administering an APM tool like ITRSGeneos, ITRS OP5 Monitor, AppDynamics, Dynatrace or Nagios. Knowledge and experiences in Capacity Management, Digital Experience Monitoring, ELK, Cloud or Microservices domains will be an advantage. Experience More ❯
good presentation skills Experience/Competences Essential Must have minimum of 7 years in-depth experience with market data infrastructures such as Bloomberg BPIPE, EMRS, BLPAPI, Redline, Solace, TREP, ITRSGeneos and Corvil. Bachelor's degree in CS, MIS, engineering, or equivalent experience. Admin knowledge of RedHat Linux, hardware, including low-latency/high-throughput tuning, kernel and … or above or equivalent Strong understanding of DevOps principles and practices, including CI/CD pipelines, infrastructure as code (IaC), and automated testing Experience with industry-standard monitoring tools (ITRS or similar) Hands-on experience with containerization technologies like Docker and orchestration platforms like Kubernetes Experience working within an ITIL framework, ideally with ITIL Foundation qualification Experience with industry … standard monitoring tools (ITRS or similar) Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align More ❯
Working knowledge of UNIX and Linux operating systems. Proficient in SQL and Shell scripting. Experience managing platforms in Linux and Windows environments. Familiarity with monitoring tools such as Autosys, ITRSGeneos, and Dynatrace. Understanding and experience with Agile methodology Global and Organizational Skills: Ability to work across countries, regions, and time zones with diverse cultures and technical capabilities. More ❯
basic queries but also able to write code ideally Strong knowledge of Windows/Linux environments (commands, ability to create complex batches) Service management and monitoring tools : Splunk, Autosys, Geneos Strong knowledge of MarkitWire FIX protocol (v4.4) The role is based in London on a hybrid basis. The role could be open to contractors under umbrella. More ❯
year as L3 Production Support analyst SQL Knowledge, Shell scripting, Python, Ansible ITIL Core/Must have skills Working knowledge in telemetry and triaging systems like Splunk, Dynatrace Managed, Geneos etc Strong Troubleshooting, Critical Thinking, Problem Solving, Analytical, Collaboration and Decision Making Skills. Proactively identify issues, root cause analysis and implement both temporary and permanent solutions Automation Expérience Excellent More ❯
