Function: Customer Solutions and Success - Financial Services Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing. Our headquarters are in Shoreditch - London's tech hub - with … the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role ITRS are looking for an experienced Customer Solutions Engineer for the team. You will help accelerate our sales initiatives. Reporting to our Global Head of Customer Engineering as part of … a Customer Solutions, Pre-Sales or Sales Engineering role. 1+ years of working experience in Application Performance Management (APM) and AIOps. Experience using or administering an APM tool like ITRSGeneos, ITRS OP5 Monitor, AppDynamics, Dynatrace or Nagios. Knowledge and experiences in Capacity Management, Digital Experience Monitoring, ELK, Cloud or Microservices domains will be an advantage. Experience More ❯
change control Bonus: Exposure to market data platforms (e.g., Bloomberg, Tradeweb, ION) ️ Tech stack includes: OS: Linux, Windows Scripting & Automation: Python, Ansible, Bladelogic Databases: SQL, Oracle Monitoring/Tools: ITRSGeneos, Dynatrace, Tibco RV Market access: ION MarketView, Tradeweb, Bloomberg, Reuters Why join us? Gain real exposure to Fixed Income and Derivatives trading systems Work hands-on with More ❯
basic queries but also able to write code ideally Strong knowledge of Windows/Linux environments (commands, ability to create complex batches) Service management and monitoring tools : Splunk, Autosys, Geneos Strong knowledge of MarkitWire FIX protocol (v4.4) The role is based in London on a hybrid basis. The role could be open to contractors under umbrella. More ❯
year as L3 Production Support analyst SQL Knowledge, Shell scripting, Python, Ansible ITIL Core/Must have skills Working knowledge in telemetry and triaging systems like Splunk, Dynatrace Managed, Geneos etc Strong Troubleshooting, Critical Thinking, Problem Solving, Analytical, Collaboration and Decision Making Skills. Proactively identify issues, root cause analysis and implement both temporary and permanent solutions Automation Expérience Excellent More ❯