5 of 5 ITSM Jobs in Andover

Cleared contractors with a strong engineering and architecture background, preferably within highly regulated environments. Key Responsibilities Architect and deliver end-to-end BMC Helix ITSM solutions covering Incident, Problem, Change, R... WKCL1_UKTJ ...

Falcon Chase International is seeking an experienced BMC Helix ITSM Technical Consultant/Architect to join a high-profile enterprise programme. This role is ideal for a professional with strong hands-on experience in BMC Helix ITSM, BMC Remedy, Helix Discovery (ADDM), CMDB, ITSM integrations, and ITIL Service Management . … successful candidate will be responsible for designing, implementing, migrating, integrating, and supporting enterprise BMC Helix ITSM solutions while working closely with architects, infrastructure teams, developers, and business stakeholders. Security Clearance: SC Cleared or Lapsed (Preferred) Key Responsibilities Design, develop, and implement end-to-end BMC Helix ITSM solutions across Incident ...

Description \n Falcon Chase International is seeking an experienced BMC Helix ITSM Technical Consultant/Architect to join a high-profile enterprise programme. This role is ideal for a professional with strong hands-on experience in BMC Helix ITSM, BMC Remedy, Helix Discovery (ADDM), CMDB, ITSM integrations, and ITIL Service … Management. \n The successful candidate will be responsible for designing, implementing, migrating, integrating, and supporting enterprise BMC Helix ITSM solutions while working closely with architects, infrastructure teams, developers, and business stakeholders. \n Security Clearance: SC Cleared or Lapsed (Preferred) \n Key Responsibilities \n \n Design, develop, and implement ...

Cleared contractors with a strong engineering and architecture background, preferably within highly regulated environments. Key Responsibilities Architect and deliver end-to-end BMC Helix ITSM solutions covering Incident, Problem, Change, Release, Asset, and Service Catalogue management. Lead migration from on-premises BMC Remedy to BMC Helix SaaS environments. Design … escalation point; monitor platform health, manage upgrades and patches. Collaborate with stakeholders to align platform capabilities with ITIL v4 processes and business strategy. Mentor ITSM administrators and produce technical documentation including architecture diagrams and runbooks. Skills & Experience Required 8+ years' hands-on experience with BMC Remedy/BMC Helix ITSM ...

work with a leading global IT transformation business on a large-scale Government project: Leading the migration from BMC Remedy to BMC Helix SaaS ITSM environment. Design, build + migration for an end-to-end BMC Helix ITSM solution covering Incident, Problem, Change, Release, Asset + Service Catalogue management. Strong … hands-on BMC Helix ITSM experience on large-scale enterprise environments. In-depth expertise in BMC Helix ITSM modules including: Incident, Problem, Change, CMDB, Asset, Service Request + Knowledge. Design + build integrations with 3rd-party platforms via BMC Helix iPaaS and REST/SOAP APIs. Configure + maintain ...