4 of 4 ITSM Jobs in Ballyclare

Senior ITSM Analyst – Full Time – Ballyclare

Location
Ballyclare, Northern Ireland, United Kingdom
have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman’s Belfast office. Information Technology team – Belfast The core of the global technology departments mission is to provide stable, reliable, and secure platforms and services to our partners, staff … across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages ...

Senior ITSM Process & Governance Analyst

Location
Ballyclare, Northern Ireland, United Kingdom
senior ITSM Process Support Analyst role is available with A&O Shearman in Belfast. You will coordinate ITSM processes across the IT organisation, supporting Change, Release, Problem, and Service Design activities while ensuring compliance and evidence-based governance. The role reports to the Global Service Desk Senior Manager and interacts ...

Senior ITSM Process Specialist: Change & Service Design

Location
Ballyclare, Northern Ireland, United Kingdom
Shearman is seeking a Senior ITSM Process Support Analyst to join the Belfast IT team, providing senior-level administration and reporting support across ITSM processes. You will coordinate governance forums, ensure evidence and records are complete, and drive improvements while balancing governance with delivery. The role requires strong ITIL knowledge ...

Senior ITSM & Change Governance Analyst

Location
Ballyclare, Northern Ireland, United Kingdom
Shearman is seeking a Senior ITSM Process Support Analyst to join the IT team in Belfast. You will coordinate ITSM processes, maintain documentation, and drive continual service improvement across Change, Problem, and Service Design processes. Reporting to the Global Service Desk Senior Manager, you will balance governance with delivery, work ...