3 of 3 ITSM Jobs in Basildon

Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation More ❯

footprint 3rd Line hands on support Support Microsoft Operating Systems (Windows 10, Server 2008 to 2022). Monitor and update allocated jobs within the ITSM system – ensure users are kept informed on long running calls. Ensure that all assigned calls are updated by the end of the working day. Undertake More ❯

footprint 3rd Line hands on support Support Microsoft Operating Systems (Windows 10, Server 2008 to 2022). Monitor and update allocated jobs within the ITSM system – ensure users are kept informed on long running calls. Ensure that all assigned calls are updated by the end of the working day. Undertake More ❯