5 of 5 ITSM Jobs in Essex

oriented mindset. Desirable Certifications Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation certification (or equivalent knowledge of IT service management ...

Line IT Support role Experience supporting Microsoft 365 environments Knowledge of Azure and Entra ID administration Experience working with service desk or ITSM ticketing systems Strong troubleshooting skills across hardware, software and remote support environments Familiarity with Intune, SCCM or similar endpoint management tools Experience supporting Microsoft Dynamics ...

working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Please apply today for immediate CV review. Kinetech is acting as a recruiter in relation to this vacancy. See our website for more ...

people-focused IT professional to lead their IT Support function, drive service improvements, and help shape the future of their IT Service Management (ITSM) capability. This role offers the opportunity to lead a small support team while playing a key part in implementing modern service management processes, improving operational efficiency … Candidate The ideal candidate will have previous experience leading an IT Support or Service Desk team and will possess a strong understanding of IT Service Management principles. Applicants should be able to demonstrate: Proven experience in an IT Support Team Leader, Service Desk Team Leader or similar leadership role. Strong ...

phase of its IT Service Delivery capability. Following a period of organisational change, the focus is firmly on developing the Service Desk team, enhancing ITSM processes, and continuing to raise service standards across the business. This is a fantastic opportunity for an experienced IT Service Delivery Manager who enjoys coaching … building confidence, creating clear progression pathways and fostering a collaborative, high-performing culture. Alongside developing the team, you'll take ownership of the IT Service Management function, identifying opportunities to streamline processes, improve workflows and make better use of the capabilities available within the ITSM platform. From automation ...