4 of 4 ITSM Jobs in Bath

IT Service Management Analyst Location: Bath (3 days a week onsite) Hours: 37 hours per week Salary: £45,000 Are you ready to step up and make your mark in IT Service Management? We're building a brand-new team and looking for someone with energy, passion, and enthusiasm , someone who's not afraid to have a voice and drive … positive change. This is a fantastic opportunity for an ambitious individual who wants to take the next step in their ITIL journey. IT Service Management Analyst - The role: Support and enhance IT Service Management (ITSM) processes across the organisation, with a focus on continuous improvement. Analyse incident and service request trends to identify opportunities for automation and better ways of … teams, business units, and suppliers to deliver excellent service. Support the administration and configuration of ITSM platforms Support Software Asset Management (SAM ), including software inventory, usage, and compliance. IT Service Management Analyst, experience required: Good understanding of the ITIL framework and ITSM best practices (ITIL certification is a plus, but not essential). Analytical and problem-solving skills, with an More ❯

IT Service Management Analyst Location: Bath (3 days a week onsite) Hours: 37 hours per week Salary: £45,000 Are you ready to step up and make your mark in IT Service Management? We're building a brand-new team and looking for someone with energy, passion, and enthusiasm , someone who's not afraid to have a voice and drive … positive change. This is a fantastic opportunity for an ambitious individual who wants to take the next step in their ITIL journey. IT Service Management Analyst - The role: Support and enhance IT Service Management (ITSM) processes across the organisation, with a focus on continuous improvement. Analyse incident and service request trends to identify opportunities for automation and better ways of … teams, business units, and suppliers to deliver excellent service. Support the administration and configuration of ITSM platforms Support Software Asset Management (SAM ), including software inventory, usage, and compliance. IT Service Management Analyst, experience required: Good understanding of the ITIL framework and ITSM best practices (ITIL certification is a plus, but not essential). Analytical and problem-solving skills, with an More ❯

re hiring a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key role in the … design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be … Doing: Designing, developing, and customising BMC Remedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and optimising performance and scalability. Maintaining clear technical documentation and user guides. Collaborating across teams to integrate Remedy with other enterprise systems. Supporting upgrades, enhancements, and ongoing More ❯

source a talented Remedy Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. You will also play a … role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise application performance and ensure scalability Create and maintain technical documentation (design specifications, user guides) Collaborate … teams to integrate Remedy with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework and best practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification desirable Keywords & Beneficial Experience More ❯