per annum DOE benefits Location: UK Hybrid, with occasional travel to Glasgow/Gosforth hubs Contract type : Permanent - Full Time Our Team An exciting opportunity has arisen within ITServiceManagement for a manager to pick up the operational responsibility & drive strategic thinking for the Service Asset & Configuration Management (SACM) Team as a people leader, leading and inspiring them to More ❯
understanding of the core components of a Technology organisation and how it operates. Working experience in some or all the following areas: Product & Cloud Operating Models, Technology Strategy, ITServiceManagement & ITIL, Technology Transformation design and implementation, Value Stream mapping or equivalent. Demonstrating the ability to articulate the impact of emerging trends, for example, AI, Robotics and Digital reality on More ❯
Strong desire to constantly learn and improve, personally and with the team * Proficient in English both spoken and written * Knowledge of IT processes (incl. ITIL), methods and tools (e.g. ITSM) is a plus This job requires from the post holder constant awareness of the compliance risks we face in day-to-day responsibilities. The post holder is required to demonstrate More ❯
Strong desire to constantly learn and improve, personally and with the team Proficient in English both spoken and written Knowledge of IT processes (incl. ITIL), methods and tools (e.g. ITSM) is a plus This job requires from the post holder constant awareness of the compliance risks we face in day-to-day responsibilities. The post holder is required to demonstrate More ❯
the design and architecture of ServiceNow solutions, including custom applications and integrations, that meet client needs and industry best practices. Oversee the configuration and customization of ServiceNow applications, including ITSM, ITOM, HRSD, and others. Develop and maintain the overall architecture of ServiceNow platforms, ensuring architectural integrity and consistency across all ServiceNow modules. Provide technical guidance and mentorship to ServiceNow development … understanding of JavaScript, HTML, CSS, and ServiceNow Scripting languages. ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred. Strong understanding of ITservicemanagement (ITSM) and IT operations management (ITOM) processes. Strong communication, interpersonal and problem-solving skills, with the ability to interact effectively with technical and non-technical stakeholders. JBRP1_UKTJ More ❯