ITSM Jobs in Belfast

IT Service Management (ITSM)
County Antrim > Belfast

The table below provides summary statistics for permanent job vacancies advertised in Belfast requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 21 60 90
Rank change year-on-year +39 +30 -33
Permanent jobs citing ITSM 8 1 4
As % of all permanent jobs advertised in Belfast 4.76% 0.20% 0.53%
As % of the Processes & Methodologies category 5.06% 0.22% 0.55%
Number of salaries quoted 5 1 0
10th Percentile £44,500 - -
25th Percentile £51,250 - -
Median annual salary (50th Percentile) £52,500 £95,000 -
Median % change year-on-year -44.74% - -
75th Percentile £57,500 - -
90th Percentile £83,000 - -
County Antrim median annual salary £52,500 £95,000 £40,000
% change year-on-year -44.74% +137.50% +6.67%

All Process and Methodology Skills
Belfast

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Belfast.

Permanent vacancies with a requirement for process or methodology skills 158 448 728
As % of all permanent jobs advertised in Belfast 94.05% 88.19% 97.33%
Number of salaries quoted 38 228 391
10th Percentile £45,125 £30,000 £31,250
25th Percentile £50,000 £33,500 £37,250
Median annual salary (50th Percentile) £58,750 £55,000 £50,000
Median % change year-on-year +6.82% +10.00% +5.26%
75th Percentile £85,000 £68,750 £62,500
90th Percentile £96,500 £87,500 £68,750
County Antrim median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% +6.95%

ITSM
Job Vacancy Trend in Belfast

Job postings citing ITSM as a proportion of all IT jobs advertised in Belfast.

Job vacancy trend for ITSM in Belfast

ITSM
Salary Trend in Belfast

3-month moving average salary quoted in jobs citing ITSM in Belfast.

Salary trend for ITSM in Belfast

ITSM
Salary Histogram in Belfast

Salary distribution for jobs citing ITSM in Belfast over the 6 months to 14 May 2025.

Salary histogram for ITSM in Belfast

ITSM
Co-occurring Skills and Capabilities in Belfast by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) SharePoint
Applications
1 2 (25.00%) Microsoft Office
Cloud Services
1 3 (37.50%) Azure
2 2 (25.00%) Microsoft 365
2 2 (25.00%) OneDrive
3 1 (12.50%) AWS
3 1 (12.50%) SaaS
Database & Business Intelligence
1 1 (12.50%) Elasticsearch
Development Applications
1 2 (25.00%) JIRA
2 1 (12.50%) Jenkins
General
1 1 (12.50%) Finance
1 1 (12.50%) Social Skills
Job Titles
1 4 (50.00%) Consultant
1 4 (50.00%) ServiceNow Consultant
2 2 (25.00%) 3rd Line Support
2 2 (25.00%) 3rd Line Support Specialist
2 2 (25.00%) Support Specialist
3 1 (12.50%) Business Development Manager
3 1 (12.50%) Business Manager
3 1 (12.50%) Development Manager
3 1 (12.50%) IT Development Manager
3 1 (12.50%) IT Manager
3 1 (12.50%) IT Services Manager
3 1 (12.50%) Java Engineer
3 1 (12.50%) New Business Development Manager
3 1 (12.50%) Senior
3 1 (12.50%) Senior Consultant
3 1 (12.50%) Senior ServiceNow Consultant
3 1 (12.50%) Senior Technical Consultant
3 1 (12.50%) Support Engineer
3 1 (12.50%) Technical Consultant
Libraries, Frameworks & Software Standards
1 1 (12.50%) AngularJS
1 1 (12.50%) JSON
1 1 (12.50%) Kafka
1 1 (12.50%) Spring
1 1 (12.50%) Spring Boot
Operating Systems
1 2 (25.00%) Windows
1 2 (25.00%) Windows 10
1 2 (25.00%) Windows Server 2012
1 2 (25.00%) Windows Server 2016
Processes & Methodologies
1 5 (62.50%) Service Management
2 3 (37.50%) Customer Service
2 3 (37.50%) ITIL
2 3 (37.50%) Process Improvement
2 3 (37.50%) Translating Business Requirements
2 3 (37.50%) Workflow
3 1 (12.50%) Actionable Insight
3 1 (12.50%) Business Development
3 1 (12.50%) Case Management
3 1 (12.50%) Data Pipeline
3 1 (12.50%) DevOps
3 1 (12.50%) Incident Management
3 1 (12.50%) Major Incident Management
3 1 (12.50%) Microservices
3 1 (12.50%) Problem-Solving
3 1 (12.50%) Remediation Plan
3 1 (12.50%) Runbook
3 1 (12.50%) Trade Surveillance
Programming Languages
1 3 (37.50%) JavaScript
2 1 (12.50%) Java
2 1 (12.50%) PL/SQL
Qualifications
1 3 (37.50%) Degree
2 1 (12.50%) SC Cleared
2 1 (12.50%) Security Cleared
System Software
1 2 (25.00%) Active Directory
2 1 (12.50%) Docker
Systems Management
1 1 (12.50%) Control-M
1 1 (12.50%) Grafana
1 1 (12.50%) Kibana
1 1 (12.50%) Kubernetes
1 1 (12.50%) Prometheus
Vendors
1 5 (62.50%) ServiceNow
2 2 (25.00%) Microsoft
3 1 (12.50%) BMC
3 1 (12.50%) Oracle
3 1 (12.50%) Splunk