1 of 1 ITSM Jobs in Bicester

IT Apprenticeship

Hiring Organisation
DXP Talent Ltd
Location
Bicester, Oxfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£24,000
Provide first-line IT support via telephone, email and in person. Log, categorise and prioritise incidents and service requests using the IT Service Management (ITSM) system. Troubleshoot hardware, software and basic network issues. Escalate complex issues to second or third-line support teams when appropriate. Install, configure and maintain desktop ...