2 of 2 ITSM Jobs in Blandford Forum

and lifecycle management. Document system configurations, procedures, and troubleshooting guides. Participate in Change Control Review Boards (CCRB) and drive continual service improvement initiatives. Utilize Jira Service Management and other ITSM tools to manage escalations, track issues, and document changes. Support in-house applications and ensure alignment with infrastructure policies. Balance support responsibilities with project delivery in a dynamic, fast-paced More ❯

Boards (CCRB) and drive continual service improvement initiatives. Provide 24x7 on-call support on a rotational basis for critical incidents and scheduled maintenance. Utilize Jira Service Management and other ITSM tools to manage escalations, track issues, and document changes. Support in-house applications and ensure alignment with infrastructure policies. Balance support responsibilities with project delivery in a dynamic, fast-paced … Science, Computer Engineering, Computer Information Systems or related computing subjects. Key Skills & Experience Essential 5+ years of Linux administration experience, ideally in an HPC environment. Strong troubleshooting and IT service management skills. Proficiency with automation/configuration tools (e.g., Ansible, Puppet, GitLab, Terraform). Experience with Docker and container orchestration. Scripting skills (Bash, Python, Perl). Strong project/time More ❯