4 of 4 ITSM Jobs in Dorset

asset lifecycle, including builds, deployments, returns and decommissioning Day to Day, you will: • Effectively and efficiently manage support tickets logged in the ITSM tool according to defined key performance indicators to enable effective service management • Take ownership of support tickets and the associated regular updates to ensure users and other ...

asset lifecycle, including builds, deployments, returns and decommissioning Day to Day, you will: • Effectively and efficiently manage support tickets logged in the ITSM tool according to defined key performance indicators to enable effective service management • Take ownership of support tickets and the associated regular updates to ensure users and other ...

week in the Bournemouth or Stockport Vitality Offices.Full time, 35 hours per week. Top 3 skills needed for this role: Experience workingwith an ITSM tool Very strong verbal communication skills To be able to handle multiple tasks at once to meet deadlines and solve problems What this role ...

week in the Bournemouth or Stockport Vitality Offices.Full time, 35 hours per week. Top 3 skills needed for this role: Experience workingwith an ITSM tool Very strong verbal communication skills To be able to handle multiple tasks at once to meet deadlines and solve problems What this role … future of our IT support function. Key Actions To accurately record and manage incident and requests reported to the Service Desk, using the relevant ITSM tools in a timely manner in accordance with agreed SLAs and performance KPIs To ensure incidents and requests are allocated to the correct resolver groups ...