6 of 6 ITSM Jobs in Dorset

stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST, CIS benchmarks Experience with ITSM tools BPSS or SC Clearance Key Attributes Strong problem-solving and analytical skills Ability to prioritise and perform under pressure Proactive, self-motivated, and driven ...

related field (recent graduates or those completing their degree are encouraged to apply). Demonstrable experience of agile product development, using IT service management principles. Strong analytical and problem-solving skills, and the ability to communicate clearly to both technical and non-technical audiences. Familiarity with agile frameworks and tools ...

environment. Key Responsibilities Provide 2nd/3rd line infrastructure support across servers, networking, cloud, and end-user environments Manage and resolve incidents through the ITSM platform, ensuring excellent service delivery Maintain and support Windows Server environments, virtual infrastructure, and Microsoft 365 technologies Configure, troubleshoot, and support networking technologies including firewalls ...

Line Support Engineer, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office ...

troubleshoot issues, and support end users. Contribute to best practices, innovation, and technical problem-solving. Preferred Qualifications: ServiceNow certifications (CAD, CIS) Experience in CSM, ITSM, RESTful APIs, and custom Service Portal themes. Pleases send your CV for an immediate response. ...

stakeholders. Validation and of UAT test scripts and assessment of results. Technical Requirements: Proven experience testing multiple ServiceNow applications/modules (e.g., CSM, ITSM, ITOM). Proficiency in ServiceNow Automated Test Framework (ATF). Strong understanding of functional and regression testing methodologies. Rate & Duration: £450 - £550 per day 5 Months ...