meetings to communicate about new problems, key problem status and closure of problems. PROFILE Technical skills : At least 3 years of experience in ITservicemanagement or an IT support role. Being able to get a quick insight in IT infrastructure, network and application dependencies using several technologies. Hands-on more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
La Fosse
planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change more »
fixing issues, and prioritising actions. Investigating incidents and trends, as well as identifying threats using SIEM tools like Splunk and Microsoft Sentinel. Using ITServiceManagement tools to classify cyber incidents and analyse trends for management reports. The Candidate: Working knowledge of various security technologies such as network and application more »
hands-on technical experience with Microsoft 365 technologies and leveraging these technologies with other SaaS platforms. In depth knowledge of helpdesk software and ITservicemanagement tools as well as the proven ability to lead and motivate teams, fostering a collaborative and efficient work environment. The role requires occasional UK more »
Logiq have a growing architectural practice and we’re seeking bright minds to join a dynamic and highly motivated team of Enterprise and Solution Architects. Logiq is looking to strengthen the team with greater breadth and depth of experience in more »
for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Required Skills: At least 8 years' experience in ITServiceManagement principles and processes and solid understanding of hardware and software asset management processes. Experience in working to (and exceeding) Service Level Agreements. Should have more »
and hardware components of computer and network systems. Record and update all IT requests and incidents accurately and thoroughly through the company's ITServiceManagement system. Working with the team to support and carry out project work and new office installations/office moves. more »
as: o Enterprise Resource Planning (ERP) eg Oracle Fusion/SAP/SAGE o Customer Relationship Management (CRM) eg Salesforce o ITServiceManagement (ITSM) eg ServiceNow o Warehouse Management System (WMS) Manhattan Associates o Security Information and Event Management (SIEM) eg Splunk/LogRhythm o Project Management tooling eg more »
About us We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by over 27,500 employees. As we embrace a new era of growth, we are more »