6 of 6 ITSM Jobs in Bristol

Incidents and Service Requests. Key Responsibilities Omnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy). Technical Troubleshooting: Resolve issues related to Windows OS, O365, VPN, and Citrix. User Administration: Manage account creations, password resets ...

Incidents and Service Requests. Key Responsibilities Omnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy). Technical Troubleshooting: Resolve issues related to Windows OS, O365, VPN, and Citrix. User Administration: Manage account creations, password resets ...

solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and customer service skills. Familiarity with ITSM tools and stock management processes is desirable. Must be Sc Cleared Key Requirements: Candidates must be SC cleared How to Apply: If you're interested ...

months (highly extendable) Rate: Inside IR35 We are seeking an experienced Product Manager to deliver high-quality digital services for our clients IT service Management company, a leader in digital business transformation in the UK public sector, with a strong track record in central government environments. Applicants must have demonstrable ...

Service Designer - IT Service Management & Digital Transformation Location: Remote (UK) Contract: Initial 6 Months Rate: Inside IR35 We're looking for a strategic, systems-minded Service Designer to support major digital transformation and IT-enabled service improvement programmes. This role sits at the heart of an agile multidisciplinary teams, shaping ...

with strong attention to detail Comfortable managing multiple stakeholders Experience in client-facing roles Exposure to IT service environments (desirable) Experience using PSA or ITSM systems (desirable) The Ideal Candidate Youre proactive, solutions-focused and comfortable operating across teams. You enjoy building relationships, resolving issues constructively and ensuring no detail ...