Remote Senior Technical Support Specialist- UK
- Hiring Organisation
- grabjobs
- Location
- Buxton, Derbyshire, UK
platform and providing workarounds/alternate approaches to customers facing issues Debugging issues spanning: AI behavior (false positives/negatives) Workflow logic Integrations (HRIS, ITSM, IAM, Finance) Data quality Platform configuration Handling Sev-1/Sev-2 customer specific incidents calmly under customer pressure Help Engineering & Product teams Prevent repeated ...