3 of 3 ITSM Jobs in Cumbria

experience across IT infrastructure, networks, telephone systems and end-user computing, ideally within a multi-site organisation. You will also have experience in IT service management, supplier and contract management, cyber security, disaster recovery and project delivery. A good understanding of Microsoft 365, Azure, PowerApps and Power BI, alongside knowledge ...

Strong hands-on technical background across Azure, servers, storage and networking. Experience operating within Operational Technology (OT) or industrial environments. Solid understanding of IT service management and ITIL disciplines. Knowledge of cyber security controls, governance and compliance frameworks including ISO 27001 and NIST. Capable of balancing strategic leadership with hands ...

through to resolution, fulfilling service requests, and carrying out routine system changes. You will be responsible for managing and updating tickets within the IT service management system, ensuring issues are prioritised appropriately and escalated when necessary. Alongside day-to-day support, you will help maintain and enhance the organisation ...