3 of 3 ITSM Jobs in Doncaster

Windows 11, macOS and Android. Experience with basic networking and monitoring tools, mobile device management, and can resolve common print solution issues Experience with ITSM platforms, Jira Service Management, or other recognised tools A customer service mindset. Someone who is friendly, approachable, and empathetic. Great attention to detail ...

Excellent troubleshooting and problem-solving skills. Strong customer service and communication skills. Ability to prioritise workload and manage multiple support requests. Experience using IT service management/helpdesk software. ...

methods Build, deploy, patch and maintain desktops, laptops, mobiles, peripherals and AV equipment Log, categorise and update incidents and requests accurately, meeting SLAs using ITSM tools Requirements Proven experience within a desktop support environment, ideally with prior team lead or supervisory exposure Strong working knowledge of Microsoft 365 services (Exchange ...