1 to 25 of 28 ITSM Jobs in South Yorkshire

We are seeking a Technical Sales Professional specializing in IT Service Management (ITSM) solutions. This role requires a strong technical background with hands-on experience in ITSM delivery, coupled with the ability to articulate and sell complex technical solutions. While primarily focused on pre-sales, the role involves engaging with … to customer locations across regions and to our delivery centers in Turkey. Key Responsibilities: Sales and Solutioning: Identify customer needs and propose tailored ServiceNow ITSM solutions. Develop and deliver engaging product demonstrations that highlight ServiceNow’s capabilities. Translate technical ITSM solutions into clear business benefits for prospective clients. Client Engagement … and Technical Expertise: Leverage prior hands-on ITSM delivery experience to communicate effectively with both technical and non-technical stakeholders. Serve as a trusted advisor, guiding customers on best practices and industry trends in ITSM. Assist in crafting proposals that include appropriate service components, pricing, and implementation assumptions. Process and More ❯

We are seeking a Technical Sales Professional specializing in IT Service Management (ITSM) solutions. This role requires a strong technical background with hands-on experience in ITSM delivery, coupled with the ability to articulate and sell complex technical solutions. While primarily focused on pre-sales, the role involves engaging with … to customer locations across regions and to our delivery centers in Turkey. Key Responsibilities: Sales and Solutioning: Identify customer needs and propose tailored ServiceNow ITSM solutions. Develop and deliver engaging product demonstrations that highlight ServiceNow’s capabilities. Translate technical ITSM solutions into clear business benefits for prospective clients. Client Engagement … and Technical Expertise: Leverage prior hands-on ITSM delivery experience to communicate effectively with both technical and non-technical stakeholders. Serve as a trusted advisor, guiding customers on best practices and industry trends in ITSM. Assist in crafting proposals that include appropriate service components, pricing, and implementation assumptions. Process and More ❯

and access permissions in Active Directory and other systems. Incident Logging and Tracking: Accurately record, track, and update all support tickets in the IT service management system, following ITIL best practices. Network Troubleshooting: Diagnose and resolve network connectivity issues, including Wi-Fi and VPN problems. Maintain IT Assets: Assist in More ❯

better ways to add value Excellent presentation, communication, and data analysis skills ITIL v4 Foundation (or equivalent) and familiarity with tools like ServiceNow and ITSM Remedy Confidence in Excel and PowerPoint, with a keen eye for trends and insights Please note: This role is primarily remote, with occasional in-person More ❯

routers, switches, firewalls, load balancers, proxies. Experience with monitoring tools such as Cisco DNA-C, Prime, Nagios, PRTG, Infoblox, and Cisco ISE. Familiarity with ITSM tools such as ServiceNow. Excellent communication skills (written and verbal). Willingness to participate in on-call support rotation (including P1 response). Desirable Skills More ❯

routers, switches, firewalls, load balancers, proxies. Experience with monitoring tools such as Cisco DNA-C, Prime, Nagios, PRTG, Infoblox, and Cisco ISE. Familiarity with ITSM tools such as ServiceNow. Excellent communication skills (written and verbal). Willingness to participate in on-call support rotation (including P1 response). Desirable Skills More ❯

to enhance developer productivity through automation, improved workflows, and modern software engineering principles. Value Optimization: Help clients maximize the return on their current IT service management tools and frameworks. Future-Ready Roadmaps: Design progressive strategies that integrate next-generation technologies such as Generative AI and platform-centric models. End-to More ❯

to enhance developer productivity through automation, improved workflows, and modern software engineering principles. Value Optimization: Help clients maximize the return on their current IT service management tools and frameworks. Future-Ready Roadmaps: Design progressive strategies that integrate next-generation technologies such as Generative AI and platform-centric models. End-to More ❯

Modernise the developer experience across organization & culture, DevOps practices & processes, tooling & automation, and architecture & design. Maximize Investments: Leverage and maximize clients' existing investments in ITSM tools and frameworks. Roadmap Development: Develop roadmaps to improve DevOps maturity and unlock value through NextGen technologies like Generative AI and Platform Product Management. Collaborative More ❯

Modernise the developer experience across organization & culture, DevOps practices & processes, tooling & automation, and architecture & design. Maximize Investments: Leverage and maximize clients' existing investments in ITSM tools and frameworks. Roadmap Development: Develop roadmaps to improve DevOps maturity and unlock value through NextGen technologies like Generative AI and Platform Product Management. Collaborative More ❯

Management, or SRE, preferably within infrastructure or developer tooling environments. Proven ability to operationalize global service management frameworks across engineering teams. Deep understanding of ITSM processes, including incident, problem, change, CMDB, and service level management. Strong experience partnering with Product Management and Platform Engineering in fast-moving, digitally focused organizations. More ❯

knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities for billable More ❯

knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities for billable More ❯

Modernise the developer experience across organization & culture, DevOps practices & processes, tooling & automation, and architecture & design. Maximize Investments: Leverage and maximize clients' existing investments in ITSM tools and frameworks. Roadmap Development: Develop roadmaps to improve DevOps maturity and unlock value through NextGen technologies like Generative AI and Platform Product Management. Collaborative More ❯

Modernise the developer experience across organization & culture, DevOps practices & processes, tooling & automation, and architecture & design. Maximize Investments: Leverage and maximize clients' existing investments in ITSM tools and frameworks. Roadmap Development: Develop roadmaps to improve DevOps maturity and unlock value through NextGen technologies like Generative AI and Platform Product Management. Collaborative More ❯

Enhance the developer journey across organizational culture, DevOps methodologies, tooling, automation, architecture, and design principles. Investment Optimization : Help clients maximize value from their existing ITSM tools and frameworks. Strategic Planning : Create roadmaps to advance DevOps maturity using emerging technologies such as Generative AI and Platform Product Management. Collaborative Transformation : Engage More ❯

Enhance the developer journey across organizational culture, DevOps methodologies, tooling, automation, architecture, and design principles. Investment Optimization : Help clients maximize value from their existing ITSM tools and frameworks. Strategic Planning : Create roadmaps to advance DevOps maturity using emerging technologies such as Generative AI and Platform Product Management. Collaborative Transformation : Engage More ❯

catalog management). Experience integrating ServiceNow with ERP systems (e.g., SAP, Oracle, Workday). ServiceNow certifications (e.g., Certified System Administrator, CIS in Procurement or ITSM) strongly preferred. More ❯

catalog management). Experience integrating ServiceNow with ERP systems (e.g., SAP, Oracle, Workday). ServiceNow certifications (e.g., Certified System Administrator, CIS in Procurement or ITSM) strongly preferred. More ❯

functional and technical support for SAP S/4HANA modules (e.g. Finance, Manufacturing, Procurement, Sales) & HANA. Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.) Analysing and resolving system issues, analysing root cause, and applying corrective/preventive actions. Collaborate with end-users to understand business More ❯

functional and technical support for SAP S/4HANA modules (e.g. Finance, Manufacturing, Procurement, Sales) & HANA. Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.) Analysing and resolving system issues, analysing root cause, and applying corrective/preventive actions. Collaborate with end-users to understand business More ❯

their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: ServiceNow Modules (ITSM, ITOM, ITBM) UI (Pages, Macros, Scripts, Actions, Policies) Workflows/Scripts (Clients, Business, Ajax, Includes) MID Server Architecture (Discovery, Orchestration, Service Mapping, Event Management, Operational More ❯

their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: ServiceNow Modules (ITSM, ITOM, ITBM) UI (Pages, Macros, Scripts, Actions, Policies) Workflows/Scripts (Clients, Business, Ajax, Includes) MID Server Architecture (Discovery, Orchestration, Service Mapping, Event Management, Operational More ❯

as well as a solution-focused attitude. The 2nd Line Service Desk Engineer will ideally hold relevant Microsoft certification and have experience working with ITSM systems. Key Skills as 2nd Line Service Desk Engineer: Strong experience in a similar 2nd Line Service Desk role, providing VIP and User support. Excellent … communication and stakeholder management skills. A positive and can-do attitude to work. Ability to work in a team and autonomously. Microsoft certifications (Desirable) ITSM system experience (Desirable) This is an exceptional 2nd Line Service Desk Engineer opportunity, with exciting opportunities to join a growing and specialised team, within an More ❯

ServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and … AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, SPM, and HRSD. Working within an industry leading IT Service Management consultancy you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when-required, individually. Depending … teams. It's also worth noting that additional will be training provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred More ❯