1 of 1 ITSM Jobs in Dudley

The ITSM Change Analyst is responsible for the day to day management of the IT Change Management process and reporting Main Tasks: The efficient and effective operation of the IT Change Management and Service Transition processes in accordance with current policies and procedures Supporting the Global Change and Service Transition Manager to ensure the IT Change Management process operates effectively … processes within a clear framework of accountability while exercising substantial personal responsibility and autonomy Adhering to IT governance and controls Requirements 1–3 years of experience working within IT Service Management function. Has experience of delivering to to specific objectives in a similar role handling large quantities of data and/or reporting Has experience of operating agreed, standardised processes … in a large organisation Has practical experience of working across teams to deliver specific objectives Is competent in the use of IT Service Management and Reporting applications Benefits Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking At Rentokil Initial, our customers and colleagues More ❯