2 of 2 ITSM Jobs in East Sussex

at a similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing More ❯

the coordination of change requests, leading the weekly Change Advisory Board (CAB) meetings to evaluate, approve and prioritise changes. They will monitor all changes through our IT Service Management (ITSM) tool, maintain the change calendar and communicate effectively with stakeholders to facilitate smooth transitions and deployments. The post holder will also oversee the Problem Advisory Board (PAB), ensuring that problem More ❯