Interim L1 Engineer
- Hiring Organisation
- Red King Resourcing
- Location
- Great Yarmouth, Norfolk, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £120 - £150/day
unlocks and permissions Escalate more complex issues to second and third line teams when required Log update and close tickets accurately within the IT service management system Deliver a professional and customer focused service at all times Skills and Experience Required Previous experience in a Level 1 or deskside support … working knowledge of Windows 10 and Windows 11 Good understanding of Microsoft 365 and common end user applications Basic Active Directory experience Familiarity with ITSM tools such as ServiceNow Strong communication and customer service skills Ability to manage multiple tasks and work independently ...